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Globalia

Account Manager

Saint-Lambert, QC, Canada
St-Lambert, QC, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English · French
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

At Globalia, we help our clients transform their ideas into high-performing digital experiences. We believe the best projects are built on strong relationships, collaboration, and a deep understanding of our clients' business challenges.

We are looking for an Account Manager who will act as a strategic partner to clients and a true internal orchestrator. If you enjoy building long-term relationships, solving complex problems, and identifying growth opportunities, this role is for you.

Your Impact

You will be responsible for developing long-lasting business relationships with clients while actively contributing to the growth of your portfolio. You will understand their objectives, identify new opportunities, and work closely with internal teams to deliver digital solutions that create value.

You will act as both a strategic advisor and a business developer, ensuring existing partnerships continue to grow while maximizing the potential of every account.

What You'll Do

Grow and Expand Your Accounts

Serve as the primary point of contact for our clients.
Develop strong and long-lasting relationships with key stakeholders.
Understand your clients' business challenges and support them in their digital transformation initiatives.
Proactively identify growth opportunities within your accounts.
Recommend and promote new solutions, services, and areas of expertise that can create additional value for your clients.
Build and maintain a pipeline of upsell and cross-sell opportunities.
Contribute to the development of growth strategies for the accounts under your responsibility.
Develop and execute growth plans for your client portfolio to achieve revenue targets.
Identify renewal, expansion, and new engagement opportunities within existing client accounts.
Prepare and present commercial recommendations, proposals, and estimates in collaboration with internal teams.
Actively manage your sales pipeline and maintain accurate revenue forecasts.

Contribute to Business Development

Collaborate with internal teams to convert identified opportunities into new business engagements.
Identify and approach prospective clients that fit Globalia's target customer profile.
Represent Globalia in strategic meetings with clients.
Collaborate with the team on presentations, pitches, and proposals.
Identify referral opportunities and help generate new business with prospective clients.

Experience and Qualifications

Bachelor's degree in Business Administration, Marketing, Communications, Technology, or an equivalent combination of education and experience.
Minimum of 5 years of experience in account management, business development, or client advisory roles.
Experience in the digital, technology, or web development sector.
Knowledge of WordPress, Craft CMS, or similar platforms (an asset).
Excellent communication and relationship-building skills in both French and English to support our clients across Canada and the United States.
Strong ability to influence and build trust.
Customer-focused and results-oriented mindset.
Strategic thinker with a pragmatic, hands-on approach.
High level of autonomy and initiative.
Excellent ability to prioritize and manage multiple responsibilities in a fast-paced, evolving environment.

Read the full bilingual original

*English follows

Chez Globalia

Chez Globalia, nous aidons nos clients à transformer leurs idées en expériences numériques performantes. Nous croyons que les meilleurs projets naissent de relations solides, de la collaboration et d'une compréhension approfondie des enjeux d'affaires de nos clients.

Nous sommes à la recherche d'un gestionnaire de comptes qui agira comme partenaire stratégique auprès de nos clients et comme véritable chef d'orchestre à l'interne. Si tu aimes bâtir des relations durables, résoudre des problèmes complexes et identifier des opportunités de croissance, ce rôle est pour toi.

Ton impact

Tu seras responsable de développer des relations d'affaires durables avec tes clients tout en contribuant activement à la croissance de ton portefeuille. Tu comprendras leurs objectifs, identifieras de nouvelles opportunités et travailleras avec les équipes internes pour livrer des solutions numériques qui génèrent de la valeur.

Tu agiras autant comme conseiller stratégique que comme développeur d'affaires, en veillant à faire évoluer les partenariats existants et à maximiser le potentiel de chaque compte.

Ce que tu feras

Développer et faire croître tes comptes

Agir à titre de principal point de contact pour nos clients.
Développer des relations solides et durables avec les parties prenantes.
Comprendre les enjeux d'affaires de tes clients et les accompagner dans leur transformation numérique.
Identifier de façon proactive les opportunités de croissance au sein de tes comptes.
Recommander et promouvoir de nouvelles solutions, services ou expertises pouvant créer davantage de valeur pour tes clients.
Bâtir et maintenir un pipeline d'opportunités d'upsell et de cross-sell.
Participer à l'élaboration de stratégies de croissance pour les comptes sous ta responsabilité.
Développer et exécuter des plans de croissance pour son portefeuille de clients afin d'atteindre les objectifs de revenus.
Identifier les occasions de renouvellement, d'expansion ou de nouveaux mandats auprès des clients existants.
Préparer et présenter des recommandations commerciales, propositions et estimations en collaboration avec les équipes internes.
Assurer un suivi actif du pipeline de ventes et maintenir des prévisions de revenus à jour.

Contribuer au développement des affaires

Collaborer avec les équipes internes pour transformer les opportunités identifiées en nouveaux mandats.
Identifier et approcher de nouveaux clients potentiels correspondant au profil de clientèle de Globalia.
Représenter Globalia lors de rencontres stratégiques avec les clients.
Collaborer avec l'équipe lors de présentations, pitches et propositions.
Repérer des opportunités de référencement et de développement de nouveaux mandats auprès de clients potentiels.

Expérience et compétences

Baccalauréat en administration, marketing, communication, technologies ou toute combinaison pertinente de formation et d'expérience.
Minimum de 5 années d'expérience en gestion de comptes, développement des affaires ou conseil client.
Expérience dans le domaine numérique, technologique ou du développement web.
Connaissance de WordPress, Craft CMS ou plateformes similaires (un atout).
Excellentes habiletés relationnelles et communicationnelles tant en français et anglais afin de soutenir notre clientèle partout au Canada et aux États-Unis.
Capacité à influencer et à bâtir la confiance.
Forte orientation client et résultats.
Esprit stratégique combiné à une approche pragmatique.
Grande autonomie et sens de l'initiative.
Excellente gestion des priorités dans un environnement en constante évolution.

_________________

At Globalia

Your Impact

You will act as both a strategic advisor and a business developer, ensuring existing partnerships continue to grow while maximizing the potential of every account.

What You'll Do

Grow and Expand Your Accounts

Serve as the primary point of contact for our clients.
Develop strong and long-lasting relationships with key stakeholders.
Understand your clients' business challenges and support them in their digital transformation initiatives.
Proactively identify growth opportunities within your accounts.
Recommend and promote new solutions, services, and areas of expertise that can create additional value for your clients.
Build and maintain a pipeline of upsell and cross-sell opportunities.
Contribute to the development of growth strategies for the accounts under your responsibility.
Develop and execute growth plans for your client portfolio to achieve revenue targets.
Identify renewal, expansion, and new engagement opportunities within existing client accounts.
Prepare and present commercial recommendations, proposals, and estimates in collaboration with internal teams.
Actively manage your sales pipeline and maintain accurate revenue forecasts.

Contribute to Business Development

Collaborate with internal teams to convert identified opportunities into new business engagements.
Identify and approach prospective clients that fit Globalia's target customer profile.
Represent Globalia in strategic meetings with clients.
Collaborate with the team on presentations, pitches, and proposals.
Identify referral opportunities and help generate new business with prospective clients.

Experience and Qualifications

Bachelor's degree in Business Administration, Marketing, Communications, Technology, or an equivalent combination of education and experience.
Minimum of 5 years of experience in account management, business development, or client advisory roles.
Experience in the digital, technology, or web development sector.
Knowledge of WordPress, Craft CMS, or similar platforms (an asset).
Excellent communication and relationship-building skills in both French and English to support our clients across Canada and the United States.
Strong ability to influence and build trust.
Customer-focused and results-oriented mindset.
Strategic thinker with a pragmatic, hands-on approach.
High level of autonomy and initiative.
Excellent ability to prioritize and manage multiple responsibilities in a fast-paced, evolving environment.

Apply About employer

More about this job

Responsibilities

Manage and grow a portfolio of client accounts by building trusted relationships, understanding business needs, and identifying renewal, expansion, upsell, and cross-sell opportunities. Coordinate with internal teams to develop proposals and deliver digital solutions, while managing the sales pipeline, revenue forecasts, and new business development.

Requirements

Requires a bachelor's degree in a relevant field or an equivalent combination of education and experience, plus at least five years in account management, business development, or client advisory work. Candidates should have experience in the digital, technology, or web development sector, strong French and English communication skills, and the ability to build trust, work strategically, and manage competing priorities.

Skills

Account Management
Business Development
Strategic Advising
Digital Transformation
Upselling
Cross-Selling
Sales Pipeline Management
Revenue Forecasting
Growth Planning
Proposal Development
Client Communication
Stakeholder Management
Negotiation And Influence
Prioritization
WordPress

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Business Development
Client Advisory
Digital Experiences
Digital Transformation
Digital Solutions
Web Development
Marketing Services
WordPress
Craft CMS
Client Portfolio
Account Growth
Upselling
Cross-Selling
Renewals
Sales Pipeline
Revenue Forecasting
Growth Strategy
Commercial Proposals
Estimates
Client Relationships
Stakeholder Management
French
English

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