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Globe Electric

E-Commerce Account Coordinator

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Apr 5, 2027
Experience: 1-3 years of professional experience in e-commerce, retail, or a related field through work, internships, or co-op placements.
Posting language: English · French
Posted: Oct 7, 2026

Original job description

English section of this bilingual listing.

About the job:

Canadian-based and owned, Globe Electric has proudly paved the way in innovative lighting solutions since 1932. Globe Electric is the CREATIVE ENERGY company, and that creative energy exists in all of our team members. We're committed to building better and more effective products, technologies and ideas that serve our modern society.

Our products sell on every major Home Improvement retail channel in North America and we have the unique advantage of operating in a start-up-like culture with the support and stability of a company rich in history. Join us in revolutionizing how we light the world.

Job Description:

The E-Commerce Account Coordinator supports the day-to-day operations and content health of a dedicated group of Globe Electric's retailer accounts such as Amazon, Home Depot, Walmart, Wayfair and others. Reporting to the Director of Sales, you'll work alongside the Account Managers on your accounts to keep our product listings accurate and compelling, coordinate promotions and new item launches, and resolve the order, pricing and portal issues that come up day to day.

This is a great opportunity for someone who is detail-oriented, resourceful, and eager to build a career in e-commerce while working closely with sales, marketing, merchandise planning, and operations teams.

Please note that this role is required to work in-person from our Montreal office 3 days per week.

In This Role You Will:

Prepare and submit new item proposal files to retailers, complete the product content, and confirm items are live and accurate after launch.
Maintain our product detail pages across retailer sites, copy, imagery, feature highlights and variations, and resolve content gaps and listing errors.
Partner with your Account Manager on account strategy, helping build the analysis and presentations for customer meetings and business planning.
Track account performance using sales data and monthly vendor scorecards to flag trends, risks, and opportunities.
Coordinate promotional setup and execution, including promotional files and pricing, in collaboration with the Account Manager and Merchandise Planning.
Upload customer pricing in our internal system and resolve the price and linking errors that prevent orders from fulfilling.
Support the daily maintenance of your retailers' web portals, resolving order delays, cancellations, and inventory discrepancies, and coordinate order inquiries end to end, including EDI issues and backorders, with our Order Fulfillment team.
Conduct inventory cleanups, verifying stock positions and delinking items where appropriate.
Execute retailer-specific programs such as brand pages, product variations, review collection, and sample requests for catalogs and influencer programs.
Collaborate with Marketing and Product Development to obtain the assets, copy, and product certifications each retailer requires.
Prepare and submit the data and documentation as per retailer’s request.

The Qualifications and Experience We Like to See:

1-3 years of professional experience in e-commerce, retail, or a related field through work, internships, or co-op placements.
University or college degree in Business, Marketing or a related discipline.
Highly organized with exceptional attention to detail.
A resourceful, proactive mindset with a willingness to solve problems independently.
The ability to manage several retailers, deadlines, and priorities at once while maintaining a high level of accuracy.
Excellent written and verbal communication skills, with the ability to collaborate across multiple teams.
Comfort working with online portals and modern digital tools, including Excel, PowerPoint, Outlook, and Teams.
An interest in e-commerce and in using data to understand how products win on the digital shelf.
Experience with retailer portals or marketplaces (Amazon, Home Depot, Walmart, Wayfair) is an asset.
Familiarity with a product content or PIM tool such as Salsify or Syndigo is an asset.
An interest in using AI and automation tools to take the repetition out of recurring work is an asset.

Why our team members enjoy working at Globe Electric:

A highly motivated, dynamic team that works together to push the boundaries on our online and omnichannel platforms
Comprehensive benefits package, including medical and dental
RRSP matching program
Telemedicine and an Employee Assistance Program (EAP)
Weekly sports, training and yoga, plus an on-site gym
Free bagels, coffee and fruit daily
Tuition reimbursement, up to 100% of the course or program
Free access to online learning programs
Team outings
Free EV charging stations, carpool and public transit subsidies
Employee discounts on Globe Electric products
Employee referral bonus

Read the full bilingual original

Coordonnateur(trice) de comptes – Commerce électronique

À propos de l’emploi :

Établie et détenue au Canada, Globe Electric innove fièrement dans le domaine des solutions d’éclairage depuis 1932. Globe Electric est l’entreprise de l’ÉNERGIE CRÉATIVE, et cette énergie créative se retrouve chez chacun des membres de notre équipe. Nous nous engageons à concevoir des produits, des technologies et des idées toujours meilleurs et plus efficaces, au service de notre société moderne.

Nos produits sont vendus dans tous les grands réseaux de détail en rénovation d’Amérique du Nord, et nous avons l’avantage unique d’évoluer dans une culture de type jeune entreprise, tout en profitant du soutien et de la stabilité d’une entreprise riche en histoire. Joignez-vous à nous pour révolutionner la façon dont nous éclairons le monde.

Description du poste :

Le coordonnateur ou la coordonnatrice de comptes en commerce électronique soutient les opérations quotidiennes et la qualité du contenu d’un groupe attitré de comptes détaillants de Globe Electric, notamment Amazon, Home Depot, Walmart, Wayfair et plusieurs autres. Relevant du directeur des ventes, vous travaillerez aux côtés des gestionnaires de comptes responsables de vos comptes afin de garder nos fiches produits exactes et attrayantes, de coordonner les promotions et les lancements de nouveaux produits, et de résoudre les problèmes de commandes, de prix et de portails qui surviennent au quotidien.

Il s’agit d’une excellente occasion pour une personne minutieuse, débrouillarde et désireuse de bâtir une carrière en commerce électronique, tout en collaborant étroitement avec les équipes des ventes, du marketing, de la planification des marchandises et des opérations.

Veuillez noter que ce poste exige une présence en personne à notre bureau de Montréal 3 jours par semaine.

Dans ce rôle, vous serez appelé(e) à :

Préparer et soumettre aux détaillants les fichiers de proposition de nouveaux produits, compléter le contenu des produits et confirmer que ceux-ci sont en ligne et exacts après le lancement.
Tenir à jour nos pages de produits sur les sites des détaillants (textes, images, caractéristiques clés et variantes) et corriger les lacunes de contenu et les erreurs dans les fiches produits.
Collaborer avec votre gestionnaire de comptes à la stratégie des comptes en contribuant à l’élaboration des analyses et des présentations pour les rencontres clients et la planification d’affaires.
Suivre le rendement des comptes à l’aide des données de ventes et des fiches de rendement mensuelles des fournisseurs afin de repérer les tendances, les risques et les occasions.
Coordonner la mise en place et l’exécution des promotions, y compris les fichiers promotionnels et les prix, en collaboration avec le ou la gestionnaire de comptes et l’équipe de planification des marchandises.
Saisir les prix clients dans notre système interne et résoudre les erreurs de prix et de liaison qui empêchent l’exécution des commandes.
Soutenir l’entretien quotidien des portails Web de vos détaillants en résolvant les retards de commandes, les annulations et les écarts d’inventaire, et coordonner les demandes liées aux commandes de bout en bout, y compris les problèmes d’EDI et les commandes en souffrance, avec notre équipe d’exécution des commandes.
Effectuer des nettoyages d’inventaire en vérifiant les niveaux de stock et en dissociant les produits au besoin.
Mettre en œuvre les programmes propres à chaque détaillant, comme les pages de marque, les variantes de produits, la collecte d’avis et les demandes d’échantillons pour les catalogues et les programmes d’influenceurs.
Collaborer avec les équipes du marketing et du développement de produits afin d’obtenir les éléments visuels, les textes et les certifications de produits exigés par chaque détaillant.
Préparer et soumettre les données et la documentation demandées par chaque détaillant.

Qualifications et expérience recherchées :

De 1 à 3 ans d’expérience professionnelle en commerce électronique, en commerce de détail ou dans un domaine connexe, acquise dans le cadre d’un emploi, de stages ou de stages coopératifs.
Diplôme universitaire ou collégial en administration des affaires, en marketing ou dans une discipline connexe.
Excellent sens de l’organisation et souci du détail exceptionnel.
Esprit débrouillard et proactif, avec la volonté de résoudre les problèmes de façon autonome.
Capacité à gérer plusieurs détaillants, échéances et priorités à la fois, tout en maintenant un haut niveau d’exactitude.
Excellentes aptitudes en communication écrite et orale, et capacité à collaborer avec plusieurs équipes.
Aisance avec les portails en ligne et les outils numériques modernes, notamment Excel, PowerPoint, Outlook et Teams.
Intérêt pour le commerce électronique et pour l’utilisation des données afin de comprendre ce qui fait le succès d’un produit en ligne.
Expérience avec des portails de détaillants ou des places de marché (Amazon, Home Depot, Walmart, Wayfair), un atout.
Connaissance d’un outil de gestion du contenu produit ou d’un PIM, comme Salsify ou Syndigo, un atout.
Intérêt pour l’utilisation de l’IA et d’outils d’automatisation afin d’éliminer les tâches répétitives, un atout.

Pourquoi les membres de notre équipe aiment travailler chez Globe Electric :

Une équipe dynamique et très motivée qui travaille ensemble pour repousser les limites de nos plateformes en ligne et omnicanales
Programme d’avantages sociaux complet, incluant l’assurance médicale et dentaire
Programme de contribution de l’employeur au REER
Télémédecine et Programme d’aide aux employés (PAE)
Sports, entraînements et yoga chaque semaine, ainsi qu’une salle d’entraînement sur place
Bagels, café et fruits gratuits tous les jours
Remboursement des frais de scolarité, jusqu’à 100 % du cours ou du programme
Accès gratuit à des programmes de formation en ligne
Sorties d’équipe
Bornes de recharge gratuites pour véhicules électriques, et subventions pour le covoiturage et le transport en commun
Rabais employés sur les produits Globe Electric
Prime de recommandation d’employés

- - - -

E-Commerce Account Coordinator

About the job:

Job Description:

Please note that this role is required to work in-person from our Montreal office 3 days per week.

In This Role You Will:

Prepare and submit new item proposal files to retailers, complete the product content, and confirm items are live and accurate after launch.
Maintain our product detail pages across retailer sites, copy, imagery, feature highlights and variations, and resolve content gaps and listing errors.
Partner with your Account Manager on account strategy, helping build the analysis and presentations for customer meetings and business planning.
Track account performance using sales data and monthly vendor scorecards to flag trends, risks, and opportunities.
Coordinate promotional setup and execution, including promotional files and pricing, in collaboration with the Account Manager and Merchandise Planning.
Upload customer pricing in our internal system and resolve the price and linking errors that prevent orders from fulfilling.
Support the daily maintenance of your retailers' web portals, resolving order delays, cancellations, and inventory discrepancies, and coordinate order inquiries end to end, including EDI issues and backorders, with our Order Fulfillment team.
Conduct inventory cleanups, verifying stock positions and delinking items where appropriate.
Execute retailer-specific programs such as brand pages, product variations, review collection, and sample requests for catalogs and influencer programs.
Collaborate with Marketing and Product Development to obtain the assets, copy, and product certifications each retailer requires.
Prepare and submit the data and documentation as per retailer’s request.

The Qualifications and Experience We Like to See:

1-3 years of professional experience in e-commerce, retail, or a related field through work, internships, or co-op placements.
University or college degree in Business, Marketing or a related discipline.
Highly organized with exceptional attention to detail.
A resourceful, proactive mindset with a willingness to solve problems independently.
The ability to manage several retailers, deadlines, and priorities at once while maintaining a high level of accuracy.
Excellent written and verbal communication skills, with the ability to collaborate across multiple teams.
Comfort working with online portals and modern digital tools, including Excel, PowerPoint, Outlook, and Teams.
An interest in e-commerce and in using data to understand how products win on the digital shelf.
Experience with retailer portals or marketplaces (Amazon, Home Depot, Walmart, Wayfair) is an asset.
Familiarity with a product content or PIM tool such as Salsify or Syndigo is an asset.
An interest in using AI and automation tools to take the repetition out of recurring work is an asset.

Why our team members enjoy working at Globe Electric:

A highly motivated, dynamic team that works together to push the boundaries on our online and omnichannel platforms
Comprehensive benefits package, including medical and dental
RRSP matching program
Telemedicine and an Employee Assistance Program (EAP)
Weekly sports, training and yoga, plus an on-site gym
Free bagels, coffee and fruit daily
Tuition reimbursement, up to 100% of the course or program
Free access to online learning programs
Team outings
Free EV charging stations, carpool and public transit subsidies
Employee discounts on Globe Electric products
Employee referral bonus

Apply About employer

More about this job

Responsibilities

Coordinate daily operations for assigned retailer accounts, maintaining accurate product listings and supporting new product launches, promotions, pricing, and retailer-specific programs. Monitor account performance and resolve portal, order, inventory, and content issues in collaboration with sales, marketing, merchandise planning, product development, and fulfillment teams.

Requirements

The role seeks 1–3 years of experience in e-commerce, retail, or a related field, along with a university or college degree in business, marketing, or a related discipline. Candidates should be highly organized, detail-oriented, proactive, comfortable with digital tools and retailer portals, and able to manage multiple priorities and collaborate across teams.

Skills

E-Commerce Operations
Retail Account Coordination
Product Content Management
Product Listing Maintenance
Promotional Coordination
New Product Launches
Sales Data Analysis
Account Performance Tracking
Pricing Management
Retailer Portal Management
Order Issue Resolution
Inventory Management
Cross-Functional Collaboration
Microsoft Excel
Microsoft PowerPoint
Attention to Detail

Benefits

Medical and Dental Insurance
RRSP Matching Program
Telemedicine
Employee Assistance Program
Weekly Sports, Training, and Yoga
On-Site Gym
Free Daily Bagels, Coffee, and Fruit
Tuition Reimbursement
Free Online Learning Programs
Team Outings
Free EV Charging
Carpool and Public Transit Subsidies
Employee Discounts
Employee Referral Bonus

Visa sponsorship

Not detected in the job text

Keywords

E-Commerce
Retail
Amazon
Home Depot
Walmart
Wayfair
Retailer Portals
Product Detail Pages
Product Information Management
Salsify
Syndigo
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Microsoft Teams
Sales Data
Vendor Scorecards
Promotional Pricing
New Product Launches
Electronic Data Interchange
Inventory Management
Brand Pages
Product Variations
Review Collection
Product Certifications
Artificial Intelligence
Automation
Omnichannel

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