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Added 6 mins ago
MM
Interim Branch Manager (12 month contract)
Money Mart
Toronto, ON
- Temporary
Interim Branch Manager lead the day-to-day success of a Money Mart branch while remaining hands-on with customer service and branch operations. This is a working-manager role for someone…
Added 6 mins ago
Q
Business Development Manager/Field Sales - (Parcel Lockers) - Vancouver, BC, Canada
Quadient
Vancouver, BC
- $80,000 to $108,196 CAD / year
- Full-time
Work cross-functionally with internal teams including sales, operations, installation, and customer success
Added 6 mins ago
O
Sales Manager, Canadian Armed Forces (CAF) / Directeur des ventes
Octasic
Ottawa, ON
- Full-time
…technically credible sales leader who understands military operations, Canadian defense procurement, and the defense industrial base. The Sales Manager will work closely with Product…
Added 6 mins ago
Technical Business Development - Power & Drives (Process Electrification)
Spartan Controls Ltd.
Calgary, AB
Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their…
Added 6 mins ago
GT
Franchisee In Training (Canada)
Giant Tiger
Ottawa, ON
- Full-time
University or College certification in Business Administration, Retail Management, Operations Manager, a related field or equivalent years of retail experience
Added 6 mins ago
TH
Patient Flow Coordinator (Temporary Full-Time)
Trillium Health Partners
Mississauga, ON
- Full-time
Reporting to the Clinical Manager responsible for Flow, Mental Health Program, this role complements existing Admission Coordinator roles currently in place at CVH and MH sites and will be…
Added 22 mins ago
OR
Business Analytics Manager
OSL Retail Services Inc
Mississauga, ON
- Other
…delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection,…
Added 36 mins ago
KP
Community Association Manager - New Project Development
Keystone Pacific Property Management
ON · Ontario, Canada
- Full-time
Summary: The Community Association Manager is responsible for overseeing New Communities managed by The New Development Team. Manages and assists in special projects and ensures success in…
Added 36 mins ago
S
Manager, Sales Enablement
SysAid
Toronto, ON
- Full-time
…report directly to the revenue leader and partner with Sales, Customer Success, Marketing, Product and Revenue Operations, so your work shapes how every seller prepares, engages and…
Added 36 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
Provide hands-on support to daily operations by assisting with cashier coverage, customer service, overrides, schedule maintenance, cart retrieval, and general store cleanliness.
Added 36 mins ago
L
7818 - Assistant Store Manager FT
Lids
Vaughan, ON
- $20 to $21.5 USD / hour
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 36 mins ago
Project Coordinator
Bulk Barn
Aurora, ON
…retailer with close to 300 stores and growing! The key to our success is progressive thinking, detailed/ methodical planning and flawless execution by passionate people across our…
Added 1 hour ago
TS
Regional Manager
TalentSphere Staffing Solutions
Saskatoon, SK
- Full-time
Reporting to the senior leadership team, the Regional Manager will provide strategic leadership across property operations, financial performance, resident satisfaction, capital planning,…
Added 1 hour ago
TS
General Manager – HVAC Distribution
TalentSphere Staffing Solutions
Kelowna, BC
- Full-time
…and play a key role in its next stage of growth. The General Manager for their Kelowna operation will have significant influence across sales, operations, financial performance, customer…
Added 1 hour ago
G-
Dispatcher
GFL - Sewer Technologies Division
AB · Edmonton, AB
- Full-time
Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager.
Added 1 hour ago
Corporate Store Key Holder - Temporary
Bulk Barn
NL · ST JOHN'S, NL
…retailer with close to 300 stores and growing! The key to our success is progressive thinking, detailed/ methodical planning and flawless execution by passionate people across our…
Added 1 hour ago
Markville (7) - Keyholder
Zwilling J.A. Henckels Canada Ltd
Markham, ON
Are you ready to play a pivotal role in the success of our retail store? Join Zwilling Canada as a Keyholder and contribute to achieving our store objectives through exceptional customer…
Added 1 hour ago
JI
Assistant Store Manager - Back-end Ops
J.D. Irving, Limited
Port Hawkesbury, NS
- Full-time
At KENT, we believe our success is driven by strong, people‑focused leadership and operational excellence. Each retail location operates as a complex, multi‑unit business designed to serve…
Added 2 hours ago
MI
Commercial Business Development Manager
Munn Insurance
Dartmouth, NS
- Full-time
…meet the evolving needs of businesses and individuals. Their success is driven by a collaborative culture, deep community connections, and a commitment to helping clients navigate risk with…
Added 2 hours ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 2 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 2 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 3 hours ago
GI
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
- Full-time
…support our shop, production efficiency, and overall project…
Added 3 hours ago
CH
Hotel Manager
Crash Hotel Squamish
Squamish, BC
- $28 to $32 CAD / hour
- Full-time
Crash Hotel operates 24/7. The manager is responsible for creating reliable systems and team coverage for after-hours needs. However, as the senior operational leader, you are also the last…
Added 3 hours ago
U
Account Manager I, Eats SMB
Uber
Toronto, ON
- Full-time
3+ years of experience in account management, operations, sales or customer-facing functions.

GLP Canada

HVAC Services Dispatcher/Scheduler (ETS)

Mississauga, ON, L5L 6A8, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of dispatching or scheduling experience, preferably in a trades or maintenance service environment;
Posting language: English
Posted: Oct 6, 2026

Original job description

Our People Are Growing our Business

At GLP Canada, our people are at the heart of our success. We provide the tools, support, resources, and opportunities you need to do your best work, grow your career, and make a meaningful impact. Join a team that values collaboration, initiative, and the drive to achieve more together.

HVAC Dispatcher / Service Scheduler

Company: Evaporative Tower Service Inc. Location: Mississauga, ON Reports To: Service Manager Employment Type: Full-Time, On-Site Hours: 6:00 AM–4:00 PM operating hours; 8 hours per day, with some flexibility required Salary: $55,000–$65,000 starting salary, plus discretionary bonus based on experience

About the Role

The HVAC Dispatcher / Service Scheduler is at the center of our daily service operations, coordinating technicians, customers, schedules, and materials to keep work moving efficiently. This role plays an important part in ensuring service readiness, supporting both service and maintenance operations, and delivering a positive customer experience. Working closely with field teams, the parts department, and management, you’ll help keep our operations organized, responsive, and running smoothly.

What Will You Do?

Schedule and dispatch technicians for service calls, maintenance visits, and emergency repairs.
Optimize daily routes and technician schedules based on priorities, technician availability, and emergency requirements.
Confirm customer and site readiness before dispatch.
Serve as the primary communication link between technicians, customers, and management.
Provide technicians with job details, service history, materials lists, and customer-specific instructions.
Coordinate required parts and materials before jobs are dispatched.
Track job status and completion updates in dispatch systems.
Manage maintenance agreement scheduling and completion timelines.
Answer incoming calls and respond to customer inquiries professionally and promptly.
Prepare work orders and time entries in ServiceBox and complete related administrative tasks.
Review technician timesheets against schedules and validate travel time submissions.
Generate reports related to technician utilization, service volume, and maintenance completion.
Collaborate with the Parts Department and coordinate return visits when required.
Apply company policies and processes related to travel time, shop visits, and scheduling consistency.

What Do You Bring?

3+ years of dispatching or scheduling experience, preferably in a trades or maintenance service environment; HVAC experience is preferred.
Experience managing work orders and administrative tasks using a CRM or service management platform; experience with ServiceBox, our service management system, is an asset.
Strong organizational and time management skills, with excellent attention to detail and process discipline.
Strong problem-solving and decision-making skills, with the ability to adapt quickly to changing priorities.
Excellent verbal, written, and interpersonal communication skills, with the ability to build credibility and influence others.
Customer-first, people-centric approach with a strong focus on delivering a positive service experience.
Ability to multitask, stay organized, and remain calm under pressure and high call volumes.
Strong proficiency with Microsoft Office, particularly Excel.
Working knowledge of HVAC terminology and service workflows is an asset.
Collaborative team player who communicates effectively across field, service, parts, and management teams.
Tech-savvy and comfortable learning new systems and processes with minimal guidance.

What Do We Offer?

The tools, resources, and support to succeed, along with opportunities to learn, develop, and grow your career with GLP.
Competitive compensation with opportunities to grow.
Consistent work with a stable and predictable schedule.
A diverse, inclusive, and collaborative team culture.
Perks and recognition for high-performing team members.
Pension plan, health benefits, and generous time off.

How You’ll Make an Impact

You’ll play a key role in keeping our service operations running smoothly, helping our technicians stay productive, our customers stay informed, and our jobs stay on track from dispatch through completion.

Why Evaporative Tower Service Inc. ?

For over 65 years, GLP Canada, including Evaporative Tower Service Inc. , has grown alongside the HVAC industry, bringing together trusted companies, brands, and expertise to deliver solutions across Canada and North America. Our work supports commercial, industrial, institutional, healthcare, and public-sector environments, helping keep the spaces people rely on operating comfortably and efficiently. When you join Evaporated Tower Service Inc., you become part of the GLP group of companies and a team committed to quality solutions and service.

This is a new position and is open only to candidates who are legally authorized to work in Canada.

We do not use AI to screen, assess, or select candidates. Every application is individually reviewed by our Talent Acquisition team. We post opportunities on third-party platforms, including Indeed, which may use AI as part of their recruiting tools. For more information, visit How Indeed Uses AI: Employer Tools and Responsible Use

We are committed to equal opportunity and fostering an inclusive, accessible workplace. We welcome candidates of all backgrounds, including persons with disabilities. Accommodations are available upon request throughout the selection process.

We’re growing and always looking for talented people to join our team. Explore more opportunities across the GLP group of companies on our Careers at GLP page.

Thank you for your interest in joining the GLP Group of Companies.

Apply About employer

More about this job

Responsibilities

Coordinate and dispatch technicians for service calls, maintenance visits, and emergency repairs while optimizing daily routes. Manage communication between field teams, customers, and management to ensure efficient service delivery and accurate documentation.

Requirements

Requires 3+ years of dispatching or scheduling experience, preferably within a trades or maintenance environment. Proficiency in CRM software and strong organizational skills are essential for managing high-volume service operations.

Skills

Dispatching
Scheduling
HVAC terminology
ServiceBox
CRM
Microsoft Office
Excel
Time management
Problem-solving
Communication
Multitasking
Administrative tasks
Work order management
Customer service

Benefits

Pension plan
Health benefits
Generous time off
Discretionary bonus

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Dispatching
Scheduling
ServiceBox
CRM
Work orders
Maintenance
Service management
Microsoft Office
Excel
Logistics
Customer service
Technician coordination
Administrative support
Field operations
Reporting
Time tracking
Parts coordination

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