We are currently looking for a Dock Supervisor for our Ottawa terminal.
Job ID: OTTSUP2026
Schedule: Monday to Friday from 4:00am to 12:00pm
Position Type: Permanent, Full Time
Salary: Salary will be based on experience
Workplace address: 1792 Queensdale Ave. Ottawa, ON K1T 1J8
To apply: hiring@gls-canada.com
- Supervise the terminal's daily operations, including dock activities, shipments, routing and driver assignments.
- Coordinate loading and unloading activities to maximize productivity and reduce delays.
- Lead, motivate, and support drivers and operational staff while fostering a culture of safety, performance, and teamwork.
- Ensure compliance with company policies, health and safety standards, and hours-of-service regulations.
- Manage operational issues in real time and implement quick solutions to maintain operational continuity.
- Monitor employee hours worked and validate operational reports for management.
- Ensure the proper operation and maintenance of equipment, trailers, and trucks.
- Conduct performance reviews, provide coaching, recognize strong performance, and address disciplinary matters when required.
- Collaborate with Human Resources and Health & Safety teams on employee management, investigations, and compliance.
- Track key performance indicators (KPIs) such as on-time performance, productivity, operating costs, and safety.
- Prepare incident reports and maintain accurate operational documentation.
- Actively participate in continuous improvement initiatives to optimize processes and service quality.
- Postsecondary education in logistics, transportation, supply chain management, or a related field (considered an asset).
- 2 to 5 years of experience in transportation, logistics, or distribution.
- 1 to 2 years of team leadership or supervisory experience.
- Strong knowledge of transportation regulations, compliance requirements, and health and safety standards.
- Strong leadership, coaching, and team engagement skills.
- Excellent organizational, problem-solving, and decision-making abilities.
- Strong verbal and written communication skills.
Flexibility to work according to operational needs
- A key role within a growing company
- A dynamic environment where no two days are the same
- Medical, dental, and long-term disability insurance
- RRSP program
- Annual salary review
- Corporate discounts
- Employee Assistance Program (EAP)
- Career advancement opportunities
