Dock Supervisor - Days
- Ottawa, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
We are currently looking for a Dock Supervisor for our Ottawa terminal.
Job ID: OTTSUP2026
Schedule: Monday to Friday from 4:00am to 12:00pm
Position Type: Permanent, Full Time
Salary: Salary will be based on experience
Workplace address: 1792 Queensdale Ave. Ottawa, ON K1T 1J8
To apply: hiring@gls-canada.com
Job ID: OTTSUP2026
Schedule: Monday to Friday from 4:00am to 12:00pm
Position Type: Permanent, Full Time
Salary: Salary will be based on experience
Workplace address: 1792 Queensdale Ave. Ottawa, ON K1T 1J8
To apply: hiring@gls-canada.com
- Supervise the terminal's daily operations, including dock activities, shipments, routing and driver assignments.
- Coordinate loading and unloading activities to maximize productivity and reduce delays.
- Lead, motivate, and support drivers and operational staff while fostering a culture of safety, performance, and teamwork.
- Ensure compliance with company policies, health and safety standards, and hours-of-service regulations.
- Manage operational issues in real time and implement quick solutions to maintain operational continuity.
- Monitor employee hours worked and validate operational reports for management.
- Ensure the proper operation and maintenance of equipment, trailers, and trucks.
- Conduct performance reviews, provide coaching, recognize strong performance, and address disciplinary matters when required.
- Collaborate with Human Resources and Health & Safety teams on employee management, investigations, and compliance.
- Track key performance indicators (KPIs) such as on-time performance, productivity, operating costs, and safety.
- Prepare incident reports and maintain accurate operational documentation.
- Actively participate in continuous improvement initiatives to optimize processes and service quality.
- Postsecondary education in logistics, transportation, supply chain management, or a related field (considered an asset).
- 2 to 5 years of experience in transportation, logistics, or distribution.
- 1 to 2 years of team leadership or supervisory experience.
- Strong knowledge of transportation regulations, compliance requirements, and health and safety standards.
- Strong leadership, coaching, and team engagement skills.
- Excellent organizational, problem-solving, and decision-making abilities.
- Strong verbal and written communication skills.
- A key role within a growing company
- A dynamic environment where no two days are the same
- Medical, dental, and long-term disability insurance
- RRSP program
- Annual salary review
- Corporate discounts
- Employee Assistance Program (EAP)
- Career advancement opportunities
More about this job
Responsibilities
Supervise daily terminal and dock operations, coordinating shipments, routing, driver assignments, and loading and unloading while maintaining safety, compliance, and operational continuity. Lead and coach staff, monitor performance and KPIs, manage equipment and operational documentation, and contribute to continuous improvement.
Requirements
The role seeks 2 to 5 years of experience in transportation, logistics, or distribution, including 1 to 2 years of team leadership or supervisory experience. Postsecondary education in logistics, transportation, supply chain management, or a related field is an asset, along with knowledge of regulations and safety standards and strong leadership, organizational, problem-solving, and communication skills.
Skills
- Dock Operations
- Transportation Logistics
- Team Leadership
- Coaching
- Safety Compliance
- Transportation Regulations
- Loading and Unloading Coordination
- Routing and Driver Assignments
- Problem-Solving
- Decision-Making
- Operational Reporting
- Equipment Maintenance
- Performance Management
- KPI Tracking
- Incident Reporting
- Continuous Improvement
Benefits
- Medical Insurance
- Dental Insurance
- Long-Term Disability Insurance
- RRSP Program
- Annual Salary Review
- Corporate Discounts
- Employee Assistance Program
- Career Advancement Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Transportation
- Management & Leadership
- Security & Safety
Keywords
- Freight Transportation
- Package Transportation
- Terminal Operations
- Dock Activities
- Shipments
- Routing
- Driver Assignments
- Loading and Unloading
- Transportation Regulations
- Hours-of-Service Regulations
- Health and Safety
- Operational Continuity
- Employee Hours
- Operational Reports
- Equipment Maintenance
- Trailers
- Trucks
- Performance Reviews
- Employee Coaching
- Human Resources
- Investigations
- Key Performance Indicators
- On-Time Performance
- Productivity
- Operating Costs
- Incident Reports
- Operational Documentation
- Continuous Improvement
- Service Quality
- Supply Chain Management