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Added 5 mins ago
Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
…leadership, advice and enablement to the National Key Account Manager and regional teams. You will support the development, communication and cascade of lender strategic plans into…
Added 5 mins ago
Bilingual Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
…leadership, advice and enablement to the National Key Account Manager and regional teams. You will support the development, communication and cascade of lender strategic plans into…
Added 5 mins ago
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- Full-time
What is a Must Have
Added 5 mins ago
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- Full-time
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Added 5 mins ago
T
Commercial Credit Analyst
TD
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- Full-time
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Added 5 mins ago
BO
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Insurance Advisor
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Commercial Insurance Advisor
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Total rewards program that takes care of your financial, physical, and mental health
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Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
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Manager, Financial Planning & Analysis
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Thorold, ON
Reporting to the Vice-President, Finance, the Manager, Financial Planning & Analysis leads budgeting, forecasting, multi-year financial planning, and performance analysis across CAA…
Added 20 mins ago
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Montreal, QC · Toronto, ON
- Full-time
…our work – from medical care and logistical coordination, to finance and communications – since MSF was established in…
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Customer Service Representative
SCIC
Yorkton, SK
- Full-time
Reporting to the Manager, Customer Service Office (CSO), this position is responsible for providing excellent frontline customer service and clerical support while promoting and…
Added 20 mins ago
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Community General Manager II
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 20 mins ago
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Project Manager
KNDS Canada
Ottawa, ON
- Full-time
The Project Manager leads assigned KNDS Canada projects from contract review and initiation through execution, acceptance, and closure. The role translates contractual, technical, and…
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Loan Consultant
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Toronto, ON · North York, ON
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Added 35 mins ago
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Project Manager, Commercial Operations (Creative)
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Toronto, ON
- $99,360 to $113,160 CAD / year
- Full-time
The Project Manager, Commercial Operations (Sales & Marketing) will support the Commercial Program Manager inside the PMO in coordinating product launch projects and promotions to ensuring…
Added 35 mins ago
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Site Administrator (2200)
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Fort McMurray, AB
- Full-time
Assist Site Manager/Superintendent as required
Added 35 mins ago
GF
Credit Manager
GM Financial Canada
Toronto, ON
- Full-time
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in…
Added 35 mins ago
GF
Credit Manager
GM Financial Canada
Burnaby, BC
- Full-time
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in…
Added 35 mins ago
GF
Commercial Credit Manager
GM Financial Canada
Toronto, ON
- Full-time
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in…

GM Financial Canada

Commercial Credit Manager

2001 Sheppard Ave East, Suite 600, Toronto, ON, M2J 4Z8, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture - an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

This position will be posted until filled.

Responsibilities

About the Role

As Commercial Credit Manager - CDN, you will lead commercial credit decisioning by evaluating complex applications, financial statements, collateral, and credit risk to make sound lending decisions within established authority and policies. This role provides guidance and coaching to Credit Analysts, manages escalations and dealer relationships, supports departmental operations and staffing, and partners with Sales and senior leadership to maintain credit quality, ensure compliance, and continuously improve commercial credit processes.

Responsibilities:

Credit Analysis (40%):
- Analyze, evaluate and decision credit requests within authorized lending limits; provide review and support for concurrence requests submitted by Credit Analysts, and evaluate credit requests exceeding authorized lending limits and prepare recommendations to senior management.
- Analyze commercial credit applications to determine the degree of risk involved in extending credit and make prudent business decisions to approve or deny the extension of credit within established credit authority.
- Analyze financial statements, collateral, debt service, as applicable to the size and complexity of the commercial transaction.
- Ensure accuracy and sound recommendations with CreditQuest routings.
- Make appropriate recommendations for Commercial Lines of Credit.
- Relay all items and conditions of approved or declined leases to the dealers’ using portals or telephone if appropriate, ensuring terms and conditions are clearly communicated
- Respond to incoming complaints or credit decision escalation appeals (dealer/customers), ensuring they are handled in a thorough, professional, and satisfactory manner
- Engage Sales partners as needed.
- Ensure compliance with Anti-Money Laundering policies and procedures
Coaching and Training (25%)
- Primary referral point for subordinates requiring guidance and assistance in discussing and making a decision on complex deals
- Provide system orientation training for newly hired analysts and act as an ongoing mentor/resource for team members
- Monitor and record progress on new analysts and trainers as required
- Provide daily coaching to the credit analyst team through review of concurrence requests and other observations, such as fraudulent applications, etc.
Department Management (25%)
- Ensure adequate department staffing levels at all times, including appropriate language and authority limit coverage
- Maintain the absentee and vacation records for team members
- Coordinate team vacation and external training schedule to ensure adequate staffing during peak periods
- Complete and deliver the required Employee Performance Appraisal reports on team members after referral to department management, make recommendations regarding progress and ability to handle additional responsibilities, initiate performance corrective action etc. of subordinates after consultation with department management
- Utilize the ‘Celebrating You’ platform for recognition of team members
Miscellaneous (10%)
- Prepare credit analysis reviews on specific dealers, markets or regions as required to ensure results are being optimized
- Participate in special projects related to existing system enhancements or new system development
- Periodically, as required attend dealer meetings in dealership or other locations to provide credit perspectives and /or receive dealer feedback on product and programs relative to credit area
- Assist with recruitment of new team members
- Recommend and/or assist in the development of any new/revised policies/procedures and be alert of any new changes in the company or in the auto finance industry as a whole

Qualifications

What makes you an ideal candidate?

Previous people management experience
Advanced knowledge of credit underwriting and vehicle leasing.
Significant Financial Statement Analysis Experience
Excellent customer service / relationship management skills
Understanding of dealer operations
Knowledge of reporting and analytics
Knowledge of company policies and procedures
Knowledge of dealership, fleet/commercial and indirect auto finance industry operations
Knowledge of Microsoft Office

Additional Knowledge and Skills

Working effectively within an AI enabled environment:

Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
Skills in evaluating AI outputs for accuracy, compliance, and bias
Experience integrating AI into workflows to improve efficiency or insights
Familiarity with AI assisted research, summarization, and content generation
Understanding of responsible AI use, including ethics and data protection

Experience & Education

Minimum three years of previous credit analysis experience required
Knowledge of Automotive Leasing/Captive Lending required
Financial statement analysis experience required
2-3 years management experience preferred
Secondary School – required
Bachelors degree in related field- preferred

Working Conditions

Counseling – Frequent
Interpreting – Regular
Listening – Frequent
Negotiation – Regular
Observing clients – Occasional
Reading – Frequent
Taking directions or instructions – Occasional
Taking telephone messages – Occasional
Talking to customers/clients – Frequent
Talking to employees – Frequent
Watching – Regular
Keyboarding – Regular
Maintaining one position – Occasional
Sitting – Occasional
Standing – Occasional
Walking – Occasional
Crowded workspaces – Occasional
Deadlines – Frequent
Excessive noise – Occasional
Interruptions – Frequent
Tolerating angry people/verbal abuse – Occasional
Work Schedule – Must be able to work flexible hours. Shifts will vary based on the needs of the business, and will include a variety of day, night, and weekend shifts.

What We Offer

Excellent Health, Vision and Dental Benefits.
Company Match program for RRSP contributions
Generous Paid Time Off (personal, vacation, sick, paid holidays)
Dynamic relationships between teams and leadership
Quarterly Volunteer Opportunities
Hybrid work schedule offered; ability to work a portion of your week from home

Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Work Life Balance: Flexible hybrid work environment, 3-days a week in office (Tuesday/Wednesday/Thursday).

This posting is for a vacancy.

The base range for this role is: $63,500-$113,500

At GM Financial, we strive for transparency in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience, and education.

This role is eligible to participate in a performance-based incentive plan. Full-time employees are eligible to participate in health benefits after 30 days of employment.

#GMFJobs

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More about this job

Responsibilities

The Commercial Credit Manager leads credit decisioning by evaluating complex applications, financial statements, and credit risk while providing guidance to Credit Analysts. The role also manages dealer relationships, ensures departmental compliance, and supports team development through coaching and performance management.

Requirements

Candidates must have at least three years of credit analysis experience and significant financial statement analysis expertise. A bachelor's degree in a related field is preferred, along with previous people management experience and knowledge of the automotive leasing industry.

Skills

Credit underwriting
Financial statement analysis
People management
Vehicle leasing
Relationship management
Dealer operations
Credit risk assessment
Reporting and analytics
Anti-money laundering compliance
Coaching and mentoring
AI tool proficiency
Microsoft Office
Credit analysis
Negotiation
Communication

Benefits

Health benefits
Vision benefits
Dental benefits
RRSP company match program
Paid time off
Paid holidays
Quarterly volunteer opportunities

Visa sponsorship

Not detected in the job text

Keywords

Commercial Credit
Underwriting
Financial Statement Analysis
Auto Finance
Credit Risk
Dealer Relations
Leasing
CreditQuest
Anti-Money Laundering
Microsoft Copilot
AI Enabled Environment
Performance Management
Captive Lending
Portfolio Management
Compliance
Credit Decisioning
Staffing
Mentoring
Reporting
Analytics

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Work requirements

Jobs in Canada