Jobs in Canada

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Added 3 mins ago
Meat Clerk
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…roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our…
Added 3 mins ago
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…roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our…
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…roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our…
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GM Financial Canada

Credit Administrator

2001 Sheppard Ave East, Suite 600, Toronto, ON, M2J 4Z8, Canada

Full-time

Apply on fa-exvu-saasfaprod1.fa.ocs.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture - an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

This position will be posted until filled.

Responsibilities

About the Role

As Credit Administrator - CDN Dealer Services, you will support the credit approval process by providing timely and accurate administrative support for consumer and commercial applications. This role reviews financial and credit documentation, conducts credit investigations, works with dealers and customers to resolve application requirements, and supports reporting and special projects while ensuring compliance with established policies and Anti-Money Laundering requirements.

Responsibilities:

Credit Support (80%):
- Attend to inbound calls, faxes and emails quickly and effectively.
- Entering notes into the adjudication system and making outbound calls to assist dealers including gathering missing/corrected documentation related to application verification activities.
- Complete credit investigations on Consumer and Commercial clients, including calculating GMF exposure on current clients.
- Complete manual credit bureau reports as required.
- Complete review of Proof of Income documents, financial statements, and other documents submitted relating to the credit application process, and filing of same.
- Assist with CreditQuest entries for Commercial Clients.
- Work with consumer clients to satisfactorily clear consumer alert messages on credit bureau files
- Ensure compliance with Anti-Money Laundering policies and procedures
Reporting(10%)
- Complete credit department reports and special projects as assigned.
Miscellaneous (10%)
- Other duties assigned, such as testing new programs, completing adhoc analysis, etc.

Qualifications

What makes you an ideal candidate?

Excellent report writing and communication skills (written and verbal).
Bilingual not required but would be an asset.
Interpersonal skills necessary to interact effectively with employees at all levels of the organization.
Good organizational skills and the ability to meet tight deadlines.
Ability to effectively multi-task in a fast-paced environment
Proficient with Excel, and other Microsoft Office products
Possess analytical and decision-making skills.
Outstanding customer service skills.

Additional Knowledge and Skills

Working effectively within an AI enabled environment:

Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
Skills in evaluating AI outputs for accuracy, compliance, and bias
Experience integrating AI into workflows to improve efficiency or insights
Familiarity with AI assisted research, summarization, and content generation
Understanding of responsible AI use, including ethics and data protection

Working Conditions

Listening – Frequent
Taking telephone messages – Frequent
Talking to customers/clients – Frequent
Keyboarding – Regular
Maintaining one position – Regular
Repetitious body motions – Regular
Sitting – Frequent
Standing – Regular
Walking – Regular
Work Schedule – Must be able to work flexible hours. Shifts will vary based on the needs of the business, and will include a variety of day, night, and weekend shifts.

Experience & Education

Auto industry experience: preferred
Experience in office environment: preferred
Minimum education of a College or University business diploma or equivalent experience

What We Offer

Excellent Health, Vision and Dental Benefits.
Company Match program for RRSP contributions
Generous Paid Time Off (personal, vacation, sick, paid holidays)
Dynamic relationships between teams and leadership
Quarterly Volunteer Opportunities
Hybrid work schedule offered; ability to work a portion of your week from home

Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Work Life Balance: Flexible hybrid work environment, 3-days a week in office (Tuesday/Wednesday/Thursday).

This posting is for a vacancy.

The base range for this role is: $45,500-$75,000

At GM Financial, we strive for transparency in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience, and education.

This role is eligible to participate in a performance-based incentive plan. Full-time employees are eligible to participate in health benefits after 30 days of employment.

#GMFJobs

Apply on fa-exvu-saasfaprod1.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

Provide administrative support for consumer and commercial credit applications by reviewing financial and credit documents, conducting investigations, calculating client exposure, and resolving application requirements with dealers and customers. Maintain accurate records, support credit reporting and special projects, and ensure compliance with company policies and Anti-Money Laundering requirements.

Requirements

A college or university business diploma or equivalent experience is required; office and auto industry experience are preferred. Candidates should have strong communication, organization, customer service, analytical, and decision-making skills, proficiency with Excel and Microsoft Office, and the ability to work flexible shifts.

Skills

Credit Administration
Credit Investigations
Financial Document Review
Credit Bureau Reporting
Anti-Money Laundering Compliance
Customer Service
Written Communication
Verbal Communication
Report Writing
Organization
Multitasking
Microsoft Excel
Microsoft Office
Analytical Skills
Decision-Making
AI Tool Evaluation

Benefits

Health Benefits
Vision Benefits
Dental Benefits
RRSP Contribution Matching
Paid Time Off
Paid Holidays
Volunteer Opportunities
Hybrid Work Schedule
Performance-Based Incentive Plan

Visa sponsorship

Not detected in the job text

Keywords

Credit Administration
Consumer Credit
Commercial Credit
Credit Applications
Credit Investigations
Credit Bureau Reports
CreditQuest
Financial Statements
Proof of Income
Credit Exposure
Application Verification
Anti-Money Laundering
Microsoft Excel
Microsoft Office
Reporting
Ad Hoc Analysis
Dealer Services
Customer Service
Artificial Intelligence Tools
Microsoft Copilot
AI Output Evaluation
Responsible AI
Data Protection
Credit Approval
Auto Finance

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Jobs in Canada