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Sr Credit Analyst
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GM Financial Canada

Sr Credit Analyst

2001 Sheppard Ave East, Suite 600, Toronto, ON, M2J 4Z8, Canada

Full-time

Apply on fa-exvu-saasfaprod1.fa.ocs.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 2 years automotive direct lending experience is required
Posting language: English
Posted: Nov 10, 2026

Original job description

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture - an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

This position will be posted until filled.

Responsibilities

About the Role

As Sr Credit Analyst - CDN Dealer Services, you will support sound consumer and commercial lending decisions by analyzing credit applications, assessing risk, and determining appropriate credit terms within established guidelines. This role combines underwriting expertise with dealer relationship management, negotiation, and responsive service to support profitable financing, maintain credit quality, ensure regulatory compliance, and strengthen partnerships across the dealer network.

Responsibilities:

Underwriting (30%):
- Analyze information received from credit applications and credit reporting agencies to make prudent credit decisions
- Maintaining/exceeding established standards and targets while adhering to all credit policies, procedures and guidelines.
- Escalate with recommendation those credit applications that exceed discretionary limits and established guidelines
- Assessing credit worthiness of prospective customers and approving / recommending credit terms and limits appropriate to the customer’s requirements on Consumer & Commercial accounts
- Ensure compliance with Anti-Money Laundering policies and procedures
Business Development (25%)
- Establish dealer relationships by building rapport through telephone contact
- Ability to take initiative and work in a team environment to deliver excellent customer service in meeting turnaround times by processing requests
- Flexible, reliable, conscientious, and able to follow directions
- Perform due diligence in support of all credit applications
Negotiation (25%)
- Negotiate terms and conditions of loan decisions with dealers within established approval/exception guidelines
- Excellent listening skills
- Sound knowledge of assessing and reviewing financial statements to ensure credit worthiness vs. acceptable level of risk by interpreting and applying the corporation’s credit and operational risk management strategies.
Service (20%)
- Promote and provide a high standard of service to dealers and other areas within the company/adhering to service standard guidelines
- Support both inbound and outbound calls with a focus on providing professional customer service related to consumer/commercial applications, programs, rates, and vehicle residual values to maintain positive relationships
- Maintain good channels of communication with all business units including interaction with senior leadership team
- Contribute to operational improvements to streamline procedures/processes and enhance service

Qualifications

What makes you an ideal candidate?

Knowledge of basic lending principles
Knowledge and understanding of basic credit bureau reports
Knowledge and understanding of detailed financial statement and ratio analysis
Knowledge of standard office software
Automotive lending and/or leasing experience would be considered a definite asset
Effective written and verbal communications
Excellent report writing and communication skills (written and verbal)
Excellent Communication and interpersonal skills
Successful Candidate must be able to work in a fast paced, high-pressure environment
The successful candidate must be detailed oriented, open to change, be able to work independently, be a team player, and organized.
Requires strong analytical and problem-solving skills with the ability to underwrite loans and mitigate risk.
Requires the ability to successfully negotiate business transactions with automotive dealers

Additional Knowledge and Skills

Working effectively within an AI enabled environment:

Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
Skills in evaluating AI outputs for accuracy, compliance, and bias
Experience integrating AI into workflows to improve efficiency or insights
Familiarity with AI assisted research, summarization, and content generation
Understanding of responsible AI use, including ethics and data protection

Working Conditions

Listening – Frequent
Taking direction or instructions – Regular
Taking telephone messages – Frequent
Talking to customers/clients – Frequent
Talking to employees – Regular
Watching – Regular
Keyboarding – Regular
Maintaining one position – Regular
Repetitious body motions – Regular
Sitting – Frequent
Standing – Regular
Walking – Regular
Crowded workspaces – Occasional
Deadlines – Frequent
Interruptions – Frequent
Work Schedule – Must be able to work flexible hours. Shifts will vary based on the needs of the business, and will include a variety of day, night, and weekend shifts.

Experience & Education

Minimum of 2 years automotive direct lending experience is required
Minimum education of a College or University business diploma or equivalent experience

What We Offer

Excellent Health, Vision and Dental Benefits.
Company Match program for RRSP contributions
Generous Paid Time Off (personal, vacation, sick, paid holidays)
Dynamic relationships between teams and leadership
Quarterly Volunteer Opportunities
Hybrid work schedule offered; ability to work a portion of your week from home

Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Work Life Balance: Flexible hybrid work environment, 3-days a week in office (Tuesday, Wednesday, Thursday).

This posting is for a vacancy.

The base range for this role is: $61,000-$109,500

At GM Financial, we strive for transparency in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience, and education.

This role is eligible to participate in a performance-based incentive plan. Full-time employees are eligible to participate in health benefits after 30 days of employment.

#GMFJobs

Apply on fa-exvu-saasfaprod1.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

Analyze consumer and commercial credit applications, assess creditworthiness and risk, and approve or recommend appropriate credit terms while following lending policies and regulatory requirements. Build dealer relationships through negotiation and responsive service, support application processing, and contribute to operational improvements.

Requirements

Requires at least two years of automotive direct lending experience and a college or university business diploma, or equivalent experience. Candidates should have lending and credit analysis knowledge, strong communication and negotiation skills, and the ability to work independently and collaboratively in a fast-paced environment.

Skills

Credit Underwriting
Credit Risk Assessment
Financial Statement Analysis
Ratio Analysis
Credit Bureau Report Analysis
Consumer Lending
Commercial Lending
Automotive Lending
Loan Negotiation
Anti-Money Laundering Compliance
Customer Service
Analytical Skills
Problem-Solving
Written and Verbal Communication
AI Tool Evaluation

Benefits

Health Benefits
Vision Benefits
Dental Benefits
RRSP Contribution Matching
Paid Time Off
Paid Holidays
Hybrid Work Schedule
Performance-Based Incentive Plan

Visa sponsorship

Not detected in the job text

Keywords

Credit Underwriting
Consumer Lending
Commercial Lending
Automotive Lending
Credit Risk
Credit Applications
Credit Bureau Reports
Financial Statement Analysis
Ratio Analysis
Creditworthiness
Loan Terms
Credit Limits
Dealer Relationships
Business Development
Loan Negotiation
Anti-Money Laundering
Regulatory Compliance
Customer Service
Credit Policies
Operational Risk Management
Microsoft Copilot
Artificial Intelligence
Responsible AI
Data Protection
Automotive Finance
Vehicle Residual Values

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Work requirements

Jobs in Canada