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Customer Service Sales

  • Sidney, BC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Position Summary

Slegg Building Materials is seeking a Full-Time Customer Service Sales team member. The wage range is $22 - $26 per hour.

Requirements

  • Act as an ambassador of the company with all employees and customers.
  • Maintain an emphasis on a safety culture, customer service, and efficiency as top priorities.
  • Greet and assist customers with purchases at the customer service desk.
  • Follow up and maintenance with sales orders.
  • Processing customer returns.
  • Provide suggestions and recommendations on building products and materials.
  • General housekeeping duties and stocking of merchandise.
  • Maintain product displays on selling floor.
  • Assist in keeping product signage/pricing accurate.
  • Answering incoming customer phone calss.
  • Take pride in your work environment keeping your desk area clean and presentable.
  • Be a source of knowledge and willing to learn about new building materials - Lumber, Roofing, Siding, Insulation, Drywall, Hardware, Retaining Walls, Pavers, Concrete.
  • Responsible for communicating stock issues to ensure inventory integrity.
  • Build strong customer relationships through reliable call backs, follow up on deliveries, and awareness of project time line to foresee material needs.
  • Other duties as assigned by management.

Requirements

  • Broad knowledge of building supplies and home improvement products is an asset
  • Superior customer service skills
  • Knowledge of Excel is an asset
  • Sales experience an asset
  • Effective written and oral communication skills
  • Ability to work independently and as team
  • Available to work flexible hours including weekends

Physical Requirements

  • Ability to lift and carry up to 30lbs
  • Standing for long periods of time
  • A positive can do attitude is essential!

The (range of) compensation for this position is $43,200.00 to $50,100.00

Job Location: GMS Family of Locations - Sidney

2030 Malaview Avenue Sidney, BC V8L 3S8

SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability.

If you require an accommodation during any stage of the recruitment process due to a disability, please contact Human Resources at 855.556.3221, or by email at: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

Employment offers may be contingent upon successful completion of a background check that could include a criminal reference check with law enforcement authorities, a verification of your academic credentials and an employment verification with former employers, as permitted by law.

Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, Group RRSP, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs. All benefits subject to eligibility.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.
More about this job

Responsibilities

Assist customers with purchases, returns, product recommendations, and phone inquiries while following up on sales orders and deliveries. Maintain merchandise displays, signage, stock communication, and a clean, safe, and efficient work area while building reliable customer relationships.

Requirements

Strong customer service and communication skills are required, along with the ability to work independently and as part of a team and to work flexible hours, including weekends. Building supplies knowledge, sales experience, and Excel knowledge are assets; the role also requires lifting up to 30 pounds and standing for extended periods.

Skills

  • Customer Service
  • Sales
  • Building Materials Knowledge
  • Written Communication
  • Oral Communication
  • Microsoft Excel
  • Order Follow-Up
  • Returns Processing
  • Inventory Communication
  • Product Recommendations
  • Merchandising
  • Attention to Detail
  • Teamwork
  • Independent Work
  • Physical Stamina

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Life Insurance
  • Wellness Benefits
  • Group RRSP
  • Employee Stock Purchase Program
  • Paid Holidays
  • Paid Vacation
  • Professional Growth Opportunities
  • Development and Training Programs

Visa sponsorship

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Categories

  • Customer Service & Support
  • Sales
  • Retail
  • Construction

Keywords

  • Customer Service
  • Sales
  • Building Materials
  • Lumber
  • Roofing
  • Siding
  • Insulation
  • Drywall
  • Hardware
  • Retaining Walls
  • Pavers
  • Concrete
  • Microsoft Excel
  • Sales Orders
  • Customer Returns
  • Inventory Integrity
  • Product Displays
  • Product Signage
  • Pricing Accuracy
  • Delivery Follow-Up
  • Customer Relationships
  • Safety Culture
  • Housekeeping
  • Stocking Merchandise
  • Flexible Hours
  • Weekend Availability

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