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Added 3 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 mins ago
SE
Sr End User Key Accounts Manager, Power & Grid
Schneider Electric
Toronto, ON · Milton, ON
- Full-time
As Senior End User Key Accounts Manager, Power & Grid, you will own the strategy for a portfolio of key accounts, build relationships from technical teams to executive leadership, and…
Added 3 mins ago
WC
Health And Safety Consultant
Waypoint Centre for Mental Health Care
Penetanguishene, ON
- Temporary
The Manager, HR Operations and Employee Health and Safety is currently seeking a Health & Safety Consultant. The position plays a key role in fostering a culture of safety at Waypoint…
Added 3 mins ago
BM
Manager, Quality Assurance and Excellence
Baylis Medical Technologies
Mississauga, ON
- Full-time
The Manager, Quality Assurance and Excellence is responsible for the administration and direct supervision of the Quality Assurance and Excellence Team. They are responsible for the…
Added 18 mins ago
HS
Night Auditor/Shuttle Driver
Home2 Suites by Hilton Fort St. John
Fort St. John, BC
- $22 to $22.5 CAD / hour
- Full-time
Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:
Added 18 mins ago
W
Project Manager
Worley
Edmonton, AB
- Full-time
…procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we…
Added 33 mins ago
OC
Student, CLC Fitness
Olds College of Agriculture & Technology
Olds, AB
- $15.45 to $16.48 CAD / hour
- Part-time
…enthusiastic, driven individuals to contribute to the seamless daily operations of the facility. This role primarily focuses on ensuring the smooth and efficient functioning of the fitness…
Added 33 mins ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 1 hour ago
B
Senior Associate, Account Transfers
BMO
Toronto, ON · YNG
- Full-time
Provides support and service for the Investment Operations function of BMO’s business stakeholders and customers. Executes and delivers on Investment product and service processes ensuring…
Added 1 hour ago
TS
Marine Compliance and Safety Manager
Thames Skills Academy (TSA)
Leader, SK
- Full-time
Occasionally cover Duty Operations Manager shifts
Added 1 hour ago
JF
Restaurant Supervisor
Jollibee Foods Corporation North America
Vancouver, BC
- $20.25 CAD / hour
- Full-time
- Part-time
Prepare periodic status reports related to restaurant operations and/or technical services/support to Restaurant Manager and other reports that may be required by management.
Added 1 hour ago
JF
Restaurant Supervisor
Jollibee Foods Corporation North America
Edmonton, AB
- $17.55 CAD / hour
- Full-time
- Part-time
Prepare periodic status reports related to restaurant operations and/or technical services/support to Restaurant Manager and other reports that may be required by management.
Added 1 hour ago
T
Material Coordinator
Thales
Halifax, NS
- Full-time
Thales has a vacancy for a Material Coordinator who will be integral in the success of daily operations relating to the movement and management of spares and equipment. Part of the…
Added 1 hour ago
T
Personal Banking Associate
TD
Richmond, BC
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
W
Senior Project Manager
Worley
Markham, ON · Vancouver, BC · Calgary, AB
- Full-time
…procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we…
Added 1 hour ago
AC
IT Operations Centre Analyst - ITOC
Air Canada
Toronto, ON
- Full-time
The IT Operations Analyst ensures a safe and reliable technology environment for Air Canada with focus on troubleshooting and operational tasks to support our critical IT services: core…
Added 1 hour ago
V
Specialist, Data Developer
Vale
Canada
- Full-time
From utensils to cellphones to satellites, our operations simplify daily life and enhance connectivity. Our metals are integral to life-saving medical equipment and the electric vehicles…
Added 1 hour ago
BH
Senior Manager, Supportive Housing Delivery
BC Housing
Burnaby, BC
- Full-time
…supports service delivery of Supportive Housing programs and operations in the assigned region and assists the in the oversight of Non-Profit…
Added 1 hour ago
NS
Registered Pharmacy Technician - Pyxis Support
Nova Scotia Health Authority
Halifax, NS
- Full-time
In conjunction with the Pharmacy Operations Manager, the Pyxis Support Registered Pharmacy Technician is responsible for the management of the pharmacy automated dispensing cabinet system…
Added 1 hour ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 1 hour ago
CO
Hostel Cleaner - Relief
Christie Ossington Neighbourhood Centre
Toronto, ON
- $28.8 CAD / hour
- Full-time
This is a unionized position reporting to the Manager of Shelter Operations or the Drop-In Supervisor, depending on assignment.
Added 1 hour ago
MH
Sr. Full Stack Software Engineer (Backend - AI products)
MedMe Health
Remote, Canada
- $116,000 to $156,000 CAD / year
- Full-time
- Remote
At MedMe, we are passionate about empowering pharmacists to provide services beyond just prescribing. Our mission is to build an all-in-one cloud-based platform that enables pharmacists to…
Added 1 hour ago
MH
Sr. Full Stack Software Engineer (Backend - AI products)
MedMe Health
Toronto, ON
- $116,000 to $156,000 CAD / year
- Full-time
At MedMe, we are passionate about empowering pharmacists to provide services beyond just prescribing. Our mission is to build an all-in-one cloud-based platform that enables pharmacists to…
Added 1 hour ago
L
Principal Product Manager
Lightworks
Toronto, ON
- Full-time
Lightworks is hiring a Principal Product Manager to work within the AI Consortium (AIC) for our Head of Engineering, alongside AI Consortium members. The AIC is developing several projects,…
Added 2 hours ago
IH
Clinical Specialist | Home Health
Interior Health Authority
Kelowna, BC
- Full-time
Mentoring program for new Clinical Operations Managers

GMS Canada

GMS Canada / Home Depot Account Manager

AB, Canada
Corporate ON (CAN), Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of experience in account management, operations, purchasing, sales, distribution, or a related commercial role.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position will serve as the central link between GMS Canada and Home Depot on all sales initiatives driven by GMS Canada, ensuring consistent national execution of pricing, product assortment, service and delivery requirements while coordinating strategic initiatives that strengthen and grow the Home Depot Pro customer relationship.

Position Summary

The GMS Canada / Home Depot Account Manager, reporting directly to the Vice President - Purchasing & Home Depot Integration, will serve as the primary day-to-day point of coordination between GMS Canada and The Home Depot (THD) on sales/delivery alignment.

The role is responsible for driving operational alignment, product and assortment execution, pricing consistency, service performance, and strategic customer initiatives across all GMS Canada business units supporting the THD account (along with CAMs, DMs, TCSMs).

Working closely with GMS purchasing, operations, sales, finance, branch leadership, and the THD team, the Account Manager will ensure customer requirements are clearly communicated and consistently executed across the organization. The role will also serve as the central GMS Canada point of coordination for THD-related operational initiatives, including new product and assortment rollouts, delivery programs, pricing changes, and continuous improvement opportunities.

Key Responsibilities

Account Management & THD Customer Coordination

Serve as the primary day-to-day GMS Canada contact for the THD account.
Develop and maintain strong working relationships with key THD stakeholders.
Coordinate customer requests, operational requirements, and strategic initiatives across GMS Canada.
Ensure clear and timely communication between THD and the appropriate GMS business units and functional teams.
Support regular account reviews, operational discussions, and business planning activities.
Identify opportunities to strengthen and expand the overall GMS Canada/THD relationship.

Operational Alignment & Execution

Coordinate the execution of THD sales programs across participating GMS Canada business units and locations.
Establish consistent processes and expectations for servicing the THD account nationally.
Monitor execution against agreed service levels and customer requirements.
Work with branch and regional teams to resolve operational issues related to orders, deliveries, product availability, or customer requirements.
Identify recurring operational challenges and lead cross-functional efforts to improve execution.

Product & Assortment Management

Coordinate product assortment requirements between THD & GMS.
Engage Business Units in process to ensure alignment of products by market.
Support new SKU introductions, assortment additions, product substitutions, and product transitions.
Work with Purchasing to support product availability and continuity of supply.
Help ensure product information, specifications, and program requirements are communicated accurately throughout the THD/GMS network.
Coordinate new market, store, and product-category rollouts.

Pricing & Commercial Execution

Drive consistent execution of agreed THD pricing across GMS Canada.
Coordinate & support pricing changes and program updates with THD/GMS Purchasing, Finance, Sales and Operations.
Help identify and resolve pricing discrepancies or execution issues.
Support large THD Pro customer-specific pricing structures, programs, and commercial initiatives.
Assist in analyzing account activity and identifying opportunities to improve sales, margin, service, and overall account performance.

Delivery & Service Coordination

Serve as the central GMS Canada point of coordination for THD delivery programs and rollout initiatives.
Work with GMS operating locations to establish consistent delivery expectations and processes.
Coordinate operational readiness when new THD locations, markets, products, or programs are introduced.
Monitor service issues and facilitate timely resolution between THD and GMS teams.
Support continuous improvement initiatives designed to improve order accuracy, delivery performance, and the overall customer experience.

Strategic Account Initiatives

Support the development and execution of national initiatives designed to grow the THD Pro/GMS Canada relationship.
Assist in evaluating new product categories, geographic expansion opportunities, and service capabilities.
Track key initiatives, deliverables, and outstanding action items to ensure commitments are completed.
Provide management with regular updates on account priorities, opportunities, risks, and operational performance.

Key Performance Areas

Success in the role would be measured through areas such as:

Consistency of pricing and program execution
Product availability and assortment execution
Delivery and service performance
Timely resolution of customer issues
Successful implementation of new stores, products, and programs
Alignment across GMS Canada business units
Growth of the THD relationship and associated sales opportunities
THD Customer satisfaction and operational consistency
Completion of strategic initiatives and account action items

Qualifications & Experience

5+ years of experience in account management, operations, purchasing, sales, distribution, or a related commercial role.
Demonstrated experience working with large-format or big-box retail customers, preferably within building materials, construction products, home improvement, or wholesale distribution. Previous experience supporting Home Depot or a comparable national retailer would be considered a strong asset.
Exceptional written and verbal communication skills, with the ability to communicate effectively with senior customer stakeholders, suppliers, branch leadership, and cross-functional teams while translating customer requirements into clear, actionable expectations.
Experience managing large national or multi-location customers is strongly preferred.
Experience within building materials, construction distribution, retail, or a related industry would be an asset.
Strong understanding of pricing, product assortment, order fulfillment, distribution, and delivery operations.
Demonstrated ability to coordinate initiatives across multiple business units and functional teams.
Strong analytical, organizational, and problem-solving skills.
Ability to manage multiple priorities while maintaining a high level of attention to detail.
Strong proficiency with Microsoft Excel, PowerPoint, Teams, and other business reporting tools.

Key Competencies

Customer Focus: Understands customer expectations and translates them into practical execution across the organization.
Cross-Functional Leadership: Able to drive results through teams without relying solely on direct reporting authority.
Operational Discipline: Creates consistency across locations, processes, and customer programs.
Commercial Acumen: Understands the relationship between pricing, service, sales growth, margin, and customer value.
Problem Solving: Quickly identifies root causes and coordinates practical solutions.
Communication: Effectively connects national customer requirements with regional and local execution.
Accountability: Takes ownership of issues and follows them through to resolution.
Strategic Thinking: Balances immediate account requirements with longer-term opportunities to grow the partnership.

Salary Range- $80,000- $125,000 + incentive pay

The (range of) compensation for this position is $70,500.00 to $84,600.00Job Location: GMS Family of Locations - Concord635 Westburne Dr Concord, ON L4K 4Z1

SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability.

If you require an accommodation during any stage of the recruitment process due to a disability, please contact Human Resources at 855.556.3221, or by email at: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

Employment offers may be contingent upon successful completion of a background check that could include a criminal reference check with law enforcement authorities, a verification of your academic credentials and an employment verification with former employers, as permitted by law.

Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, Group RRSP, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs. All benefits subject to eligibility.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

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More about this job

Responsibilities

The Account Manager serves as the primary liaison between GMS Canada and The Home Depot to ensure operational alignment, pricing consistency, and effective product assortment execution. They are responsible for driving strategic initiatives, managing day-to-day customer requirements, and coordinating across internal business units to support sales growth.

Requirements

Candidates must have 5+ years of experience in account management, operations, or distribution, preferably within the building materials or big-box retail sectors. Strong analytical, communication, and cross-functional leadership skills are required to manage national customer relationships and operational processes.

Skills

Account Management
Sales Initiatives
Operational Alignment
Product Assortment
Pricing Strategy
Supply Chain Coordination
Strategic Planning
Cross-functional Leadership
Data Analysis
Problem Solving
Communication
Retail Operations
Building Materials
Distribution Management
Project Coordination

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Wellness Benefits
Group RRSP
Employee Stock Purchase Program
Paid Holidays
Paid Vacation Days
Professional Growth Opportunities
Development & Training Programs

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Home Depot
GMS Canada
Sales
Purchasing
Operations
Building Materials
Retail
Wholesale Distribution
Pricing Strategy
Supply Chain
Product Assortment
Microsoft Excel
PowerPoint
Microsoft Teams
Strategic Planning
Cross-functional Collaboration
Customer Service
Logistics
Inventory Management
Business Development
Performance Metrics
Stakeholder Management
Operational Excellence
Market Expansion
SKU Management
Commercial Acumen
Project Management
Reporting
National Accounts

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