Appointment Coordinator (Southtown Hyundai)
- 10150 34 Ave NW, Edmonton, AB, Canada
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- English
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Original job description
Service Appointment Coordinator - Southtown Hyundai
Snap Your Way to Success! Southtown Hyundai is looking for a talented Appointment Coordinator to join our team!
We're on the hunt for an Appointment Coordinator who's ready to drive our customer experience forward and help us shift our service department into high gear. As a key member of our team, you'll be working alongside a talented group of automotive experts who are shaping the future of the industry.
Responsibilities:
- Schedule and confirm appointments
- Deliver exceptional guest experiences
- Manage recalls and warranty coverage
- Respond to calls and emails professionally
- Coordinate with parts department
- Process payments accurately
- Follow up with guests for feedback
Qualifications:
- Customer service experience with a passion for delivering exceptional experiences
- Excellent written and verbal communication skill
- Strong organizational and multitasking abilities
- Proficiency in technology and software applications
What’s in it for you:
- A culture that's the total package (it’s a pretty sweet deal around here)
- Employee Investment Program with a guaranteed 10% return every year (max 16% - based on Go Auto profits)
- Vacation time that'll make you feel like you're on top of the world (3 weeks after 1 year, 4 weeks after 5 years, and 5 weeks after 10 years - yes, you read that right!)
- Comprehensive health and dental benefits (we've got your back)
- Ongoing training and development (level up your skills)
- Opportunities for growth and career advancement (reach for the stars)
We're Building Careers, Not Just Jobs!
If you're ready to shift your career into high gear, apply today and let's get this ride started!
More about this job
Responsibilities
The Appointment Coordinator is responsible for scheduling and confirming service appointments while delivering exceptional guest experiences. They also manage recalls, coordinate with the parts department, and process payments accurately.
Requirements
Candidates must have customer service experience and a passion for delivering high-quality guest interactions. Strong organizational, multitasking, and communication skills, along with proficiency in technology and software, are required.
Skills
- Customer service
- Scheduling
- Communication
- Organization
- Multitasking
- Software proficiency
- Conflict resolution
- Data entry
- Professionalism
Benefits
- Employee Investment Program
- Vacation time
- Health benefits
- Dental benefits
- Ongoing training and development
- Career advancement opportunities
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Administrative
- Retail
Keywords
- Appointment Coordinator
- Customer Service
- Automotive
- Service Department
- Scheduling
- Warranty Coverage
- Recalls
- Guest Experience
- Parts Department
- Payment Processing
- Communication Skills
- Organizational Skills
- Multitasking
- Software Applications
- Employee Investment Program
- Career Development