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Added 13 mins ago
CA
Process Technician – Painter/Masker/Sealer – Afternoon Shift
Collins Aerospace
Oakville, ON
- Full-time
CA-ON-OAKVILLE-1400 ~ 1400 S Service Rd W ~ 1400 SERVICE
Added 14 mins ago
CA
Calibration Technician - Day Shift
Collins Aerospace
Oakville, ON
- Full-time
CA-ON-OAKVILLE-1400 ~ 1400 S Service Rd W ~ 1400 SERVICE
Added 14 mins ago
AS
Commercial & Residential Sales Representative
Artivo Shades
Toronto, ON
- Full-time
Customer service skills, ability to understand client needs and recommend customized solutions.
Added 14 mins ago
V|
Project Manager - Mobile Water Projects
Veolia | Water Tech
Oakville, ON
- Full-time
Exercise leadership and collaborate with technical teams (engineering, design,commissioning, production)
Added 14 mins ago
H
Information Technology Desktop Support
Hays
Toronto, ON
- Contract
…in downtown Toronto. In this role, you will provide hands-on technical support to end users, troubleshoot hardware and software issues, manage IT assets, and ensure a high level of customer…
Added 14 mins ago
D
Help Desk Support Technician
Dexian
Canada
- Contract
Fluent in Mandarin and English, including speaking, reading, and writing. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls for a wide variety…
Added 14 mins ago
SM
Identity and Security Automation Specialist – Enterprise Information Technology (EIT)
Saint Mary's University
Halifax, NS
- Full-time
Customer service mindset with the ability to explain technical access issues to nontechnical users and stakeholders.
Added 14 mins ago
WI
Field Services Analyst
Wenco International Mining Systems
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…a hybrid role combining hands-on hardware installation with technical software support, and it builds toward broad competency across Wenco's field and product…
Added 14 mins ago
WI
Senior Field Services Analyst
Wenco International Mining Systems
Vancouver, BC · Greater Vancouver, BC
- Full-time
5–10 years across hardware installation or field services and technical software support, in mining, industrial technology or a related environment
Added 15 mins ago
Sales & Business Development Manager, Geared Motors (Canada)
Innomotics
Oakville, ON
Partner with portfolio management, engineering, and technical teams to support customer requirements, product training, and future market needs.
Added 15 mins ago
UG
Resource Navigator, Vancouver (Permanent, Part-Time)
Union Gospel Mission (Vancouver)
Vancouver, BC
- Part-time
…empathy, and care while supporting a welcoming and responsive service…
Added 15 mins ago
TT
HR Coordinator
TransCanada Turbines
Airdrie, AB
- Full-time
Excellent communication, interpersonal, and customer service skills.
Added 15 mins ago
SE
Heavy Equipment Technician, Journeyperson
SMS Equipment Inc.
Calgary, AB
- Full-time
…competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional…
Added 15 mins ago
CL
Sales Engineer - Intern
Contrôles Laurentide / Laurentide Controls
Kirkland, QC
- Full-time
As a member of the inside sales team, you will drive company sales and revenue growth, through customer technical and commercial sales and support activities. As a key reference person, you…
Added 15 mins ago
H
Data Science Manager (Hybrid)
Homebase
Remote, Canada
- $170,000 to $240,000 CAD / year
- Full-time
- Remote
💡 Be Customer Obsessed – Solve problems with empathy and creativity.
Added 15 mins ago
Business Operations Analyst
AppLovin
Toronto, ON
We are seeking a smart, hardworking Business Operations Analyst to provide technical and operational support to our Business Operations (BizOps) team and the systems supporting our…
Added 15 mins ago
Water Infrastructure Manager, AWS Central Water Team
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Toronto, ON
…You will develop delivery metrics, communicate performance to technical teams and senior leadership, and serve as a key point of contact for water infrastructure delivery and risk. This…
Added 15 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Edmonton, AB
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
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SD
Analyst, Audit Co-op Student
Shoppers Drug Mart
Toronto, ON
- Full-time
This role will provide the opportunity to learn new skills and enhance current ones, including technical, auditing and people skills.
Added 15 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 15 mins ago
SD
Specialist, Patient Care
Shoppers Drug Mart
Mississauga, ON
- Full-time
…support program. The PCS is responsible for ensuring program service offerings are managed and delivered effectively with the highest quality customer service. This colleague is action…
Added 15 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Abbotsford, BC
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 15 mins ago
IW
Branch Manager
ICONIX Waterworks
Kamloops, BC
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Proven ability to build strong customer and vendor relationships
Added 15 mins ago
W
Pharmacy Assistant
Walmart
Brampton, ON
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 15 mins ago
W
(CAN) Self Checkout Attendant
Walmart
Clarenville, NL
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…interventions in a friendly, reassuring way and escalate cash or technical issues to the Customer Service…

Go Auto

IT Field Services Analyst (Go Auto Corporate)

AB, Canada
10220 184 Street, Edmonton, AB, T5S 0B9, Canada

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Job details

Apply by: Oct 7, 2027
Posting language: English
Posted: Oct 7, 2026

Original job description

Go Auto – One of Canada’s largest Auto Dealership Group – is on the hunt for an Information Technology Field Services Analyst

Are you looking for a full-time career with flexible hours and the opportunity to work and grow alongside the top Information Technology pros in the west? Do you have a happy to help attitude and willing to go the extra mile? Do you thrive in fast paced growing environment?

If so, then you’re the perfect person to join the Go Auto family, and we’d love to have you join our Information Technology department!

Job Description – Why You Matter

The IT Field Services Analyst provides hands-on technical support across Go Auto dealerships and corporate locations, resolving onsite issues, deploying equipment, coordinating with internal teams and vendors, and delivering timely, professional service. They are the “face of Go Auto” and must be passionate about helping staff solve problems with a sense of urgency. A sense of humor also goes a long way.

A successful candidate will have excellent customer service skills as well as good analytic, critical thinking and troubleshooting skills.

As our Information Technology Field Services Analyst, you will:

Provide professional onsite support at Go Auto locations.
Install, maintain, and troubleshoot IT equipment, cabling, power, placement, and network connectivity.
Coordinate onsite work with dealership contacts, IT teams, project leads, and vendors.
Document work, resolutions, assets, inventory changes, and follow-up actions in the ticketing system.
Escalate complex issues with clear findings and collaborate with IT teams through resolution.
Maintain knowledge base articles and support standardized field-service processes.
Follow all security, safety, confidentiality, and asset-handling requirements.

As an Information Technology Field Services Analyst, you’ll bring:

Excellent customer service skills, including calm, professional onsite support.
Strong hands-on experience with computers, printers, phones, cabling, and onsite troubleshooting.
Experience with Active Directory, Entra ID and Exchange Online.
Relevant technical certifications, such as CompTIA A+, Network+ or equivalent practical training, are considered assets.
Experience in networking fundamentals, and common network equipment such as switches, firewalls, routers, and access points
Strong task management, communication, organization, documentation, and follow-through skills.
Collaborative, self-motivated, adaptable, and able to work independently in the field.
Ability to safely lift standard IT equipment.
Relevant experience in field services, deskside support, or a similar technical environment.
Previous experience with CDK Global or in the automotive retail industry is considered an asset.
Valid driver’s license.

Go Auto offers the best benefits in the industry

You’ll have three weeks of vacation after your first year! After five years of service, you get four weeks. After ten years, you’ll get FIVE weeks of vacation.
A comprehensive health care, dental (80% - 100%), and health spending accounts.
An employee investment program that guarantees you a 10% return every year.
With over 40 dealerships in the Go Auto group, with jobs available at every level, there is opportunity to grow!

Important Notes:

This is not a 9 to 5 job. Hours are flexible, required to work 8 hours within core business hours 7am to 5:30pm MDT.
Part of an afterhours on-call rotation.
You need a driver’s license for this position.

Don’t miss out on this amazing opportunity!

If you’d love to become a part of the Go Auto family, apply online today at GoAuto.ca!

About Go Auto

Go Auto is one of the largest dealership groups in Canada, with more than 40 stores across Alberta, BC, Ontario, and the Northwest Territories. We have over 10,000 new and used vehicles for sale on GoAuto.ca, and provide service, finance, insurance, and collision repair. We represent 20 vehicle brands and offer the best customer loyalty program in the business: The Go Card. With Go Auto you’ll get the best deals, the lowest prices, the biggest selection, and 24/7 customer care from people who are genuinely happy to help.

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More about this job

Responsibilities

The IT Field Services Analyst provides hands-on technical support across dealerships, including installing and troubleshooting IT equipment and network connectivity. They are responsible for documenting resolutions, managing inventory, and coordinating onsite work with various internal teams and vendors.

Requirements

Candidates should have strong hands-on experience with IT hardware, networking fundamentals, and identity management systems like Active Directory and Entra ID. Excellent customer service skills, a valid driver's license, and the ability to lift standard IT equipment are required.

Skills

Technical support
Troubleshooting
Customer service
Active Directory
Entra ID
Exchange Online
Networking
Cabling
Hardware installation
Task management
Documentation
Communication
Critical thinking
Asset management
Field services

Benefits

Three weeks of vacation
Health care
Dental insurance
Health spending accounts
Employee investment program

Visa sponsorship

Not detected in the job text

Keywords

IT Field Services
Active Directory
Entra ID
Exchange Online
CompTIA A+
Network+
Networking
Switches
Firewalls
Routers
Access points
CDK Global
Automotive retail
Hardware support
Ticketing system
Asset management
Technical support
Field services
Customer service
Troubleshooting

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