Service Advisor (Go Downtown Kia)
- 1688B Main Street, Vancouver, BC, V6A 2W8, Canada
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Original job description
Senior Automotive Service Advisor (Go Downtown Kia)
Vancouver, BC
Looking for a Service Advisor role?
Go Downtown Kia is hiring an experienced Service Advisor to join our busy Vancouver service team.
This opportunity comes available due to the upcoming retirement of a long-tenured team member, giving the right candidate the chance to step into an established desk with strong customer traffic and long-term career potential.
Why Join Go Downtown Kia?
- Salary + Commission + Bonus
- 3 Weeks Vacation Starting Day One
- Up to 5 Weeks Vacation
- Health & Dental Benefits
- Health & Lifestyle Spending Account
- Employee Investment Program (10% Guaranteed Return)
- Ongoing Training & Career Development
- Promote-From-Within Culture
What You'll Do
- Greet customers and guide them through the service process
- Create and manage repair orders
- Recommend maintenance and repair services
- Coordinate with technicians and parts departments
- Communicate repair progress and timelines
- Resolve customer concerns professionally
- Build long-term customer relationships
- Deliver exceptional customer satisfaction
What We're Looking For
- Previous automotive dealership Service Advisor experience
- Strong customer service and communication skills
- Ability to thrive in a fast-paced service environment
- Proven ability to build trust and recommend repairs ethically
- Strong organizational and multitasking skills
- Commitment to customer satisfaction and team success
- Experience with CDK, PBS, Reynolds, Tekion, or other dealership management systems is considered an asset.
If you're currently a dealership Service Advisor and want better work-life balance without sacrificing income potential, this is worth a conversation. Apply Today!
More about this job
Responsibilities
The Service Advisor is responsible for greeting customers, managing repair orders, and coordinating service timelines with technicians and parts departments. They must also resolve customer concerns professionally while building long-term relationships and ensuring exceptional satisfaction.
Requirements
Candidates must have previous automotive dealership Service Advisor experience and possess strong communication and organizational skills. Proficiency with dealership management systems like CDK, PBS, or Reynolds is considered a significant asset.
Skills
- Customer Service
- Communication Skills
- Repair Order Management
- Automotive Maintenance
- Multitasking
- Organizational Skills
- Conflict Resolution
- Relationship Building
- CDK
- PBS
- Reynolds
- Tekion
Benefits
- Salary
- Commission
- Bonus
- 3 Weeks Vacation
- Health Benefits
- Dental Benefits
- Health & Lifestyle Spending Account
- Employee Investment Program
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Retail
- Trades
- Administrative
Keywords
- Automotive
- Service Advisor
- Dealership
- Repair Orders
- Maintenance
- Customer Satisfaction
- CDK
- PBS
- Reynolds
- Tekion
- Service Team
- Technicians
- Parts Department
- Multitasking
- Communication