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Service Advisor (Mercedes-Benz South Calgary)

  • 10 Heritage Meadows Rd, Calgary, AB, T2H 3C1, Canada

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Original job description

Service Advisor  Mercedes-Benz South Calgary

Skilled advisors understand the difference between a service drive that is not generating revenue and one that is profitable.

If you can handle pressure, remain organized during busy times, and establish trust with customers without sounding rehearsed, we would love to meet you.

This role is ideal for advisors who:

  • Know how to control a busy service drive without losing their cool
  • Can communicate clearly with both customers and technicians
  • Understand how to build value in recommended work
  • Stay organized with repair orders, timelines, and follow-up
  • Want a high-volume environment where there’s real opportunity to earn

You’ll be working closely with technicians, parts, warranty, and service leadership every day. The best advisors here know how to keep customers informed, keep technicians productive, and keep the day moving.

What you get:

  • Busy, high-volume dealership with strong earning potential
  • Commission plus bonus opportunities
  • Monday to Friday schedule with rotation Saturdays
  • Health and dental benefits
  • Vacation starting at 3 weeks
  • Training and development through Go Auto U
  • Real career growth opportunities within Go Auto
  • Employee Investment Program with guaranteed annual return

Real-world luxury service where hospitality comes first.

If you’re feeling stuck in slow traffic, with limited support, or facing constant shifts in direction from leadership, this is a store worth a serious conversation about.

More about this job

Responsibilities

Manage a busy, high-volume service drive while keeping customers informed, technicians productive, and service operations moving. Coordinate daily with technicians, parts, warranty, and service leadership, and manage repair orders, timelines, recommendations, and customer follow-up.

Requirements

The role calls for an organized advisor who can handle pressure, communicate clearly with customers and technicians, and build trust without sounding rehearsed. Candidates should be able to manage a busy service drive, keep repair orders and timelines organized, and communicate the value of recommended work.

Skills

  • Customer Communication
  • Customer Relationship Building
  • Service Drive Management
  • Organization
  • Working Under Pressure
  • Repair Order Management
  • Timeline Management
  • Customer Follow-Up
  • Sales
  • Building Value in Recommended Work
  • Technician Coordination
  • Customer Service

Benefits

  • Health and Dental Benefits
  • Vacation Starting at 3 Weeks
  • Training and Development
  • Career Growth Opportunities
  • Employee Investment Program with Guaranteed Annual Return
  • Commission and Bonus Opportunities

Visa sponsorship

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Categories

  • Customer Service & Support
  • Sales
  • Retail

Keywords

  • Service Advisor
  • Mercedes-Benz
  • Automotive Service
  • Dealership
  • Service Drive
  • High-Volume Environment
  • Customer Communication
  • Customer Trust
  • Recommended Repairs
  • Repair Orders
  • Service Timelines
  • Customer Follow-Up
  • Technician Coordination
  • Parts Coordination
  • Warranty Coordination
  • Service Leadership
  • Commission
  • Bonus Opportunities
  • Luxury Service
  • Hospitality

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