Service Advisor (Norden Volkswagen)
- 14703 137th avenue, Edmonton, AB, T5L 2L5, Canada
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Original job description
Service Advisor – No Evenings, Great Pay, and Real Career Growth
If you’ve got a passion for people, a love of vehicles, and a talent for making complex things sound simple, this might be the perfect fit!
Norden Volkswagen is a BUSY dealership. This means steady traffic, strong support, and a ton of opportunity for Service Advisors who want to grow their careers in a fast-paced, team-driven environment.
As a Service Advisor, you’re more than a middle person between the customer and the shop, you’re the first point of contact and a trusted guide. You help customers understand their needs, keep them informed, and build the kind of loyalty that keeps them coming back.
What You’ll Be Doing:
- Welcoming customers and guiding them through the service process with clear, friendly communication
- Collaborating with techs to ensure repairs are done right the first time
- Managing service schedules and follow-ups to keep things running smoothly
- Building long-term customer relationships based on trust and reliability
What You Bring:
- Experience in automotive service, customer service, or sales
- Strong communication and problem-solving skills
- A calm, professional approach. Especially when things get busy
- Passion for vehicles and a desire to keep learning
Why You’ll Love It Here:
- Consistent Hours – No evenings, no guessing. Just a reliable schedule
- Real Time Off – 3 weeks vacation your first year. Up to 5 weeks as you grow with us
- Career Growth – We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder!
- Learning & Development – Ongoing training, certifications, and access to Go Auto U
- Employee Investment Program – Earn a 10% guaranteed return on your investment (up to 16%)
- Smile Big, Stay healthy – Health and dental for you and your family, plus a Health & Lifestyle Spending Account
- Luxury Inside and Out – Our dealership is as polished as the cars we sell! Sleek design, modern spaces, and a workplace you will be proud to call home.
We are booking interviews this week – apply now and let’s chat!
More about this job
Responsibilities
The Service Advisor acts as the primary point of contact for customers, guiding them through the service process and managing service schedules. They collaborate with technicians to ensure repairs are completed correctly while building long-term customer relationships.
Requirements
Candidates should have experience in automotive service, customer service, or sales along with strong communication and problem-solving skills. A professional demeanor and a passion for vehicles are essential for success in this fast-paced environment.
Skills
- Customer service
- Automotive service
- Sales
- Communication
- Problem-solving
- Service scheduling
- Relationship building
- Technical collaboration
Benefits
- Health insurance
- Dental insurance
- Health and lifestyle spending account
- Employee investment program
- Paid vacation
- Ongoing training
- Professional development
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Sales
- Retail
- Trades
Keywords
- Service Advisor
- Automotive
- Dealership
- Customer Relations
- Vehicle Maintenance
- Service Scheduling
- Repair Coordination
- Communication Skills
- Problem Solving
- Professionalism
- Go Auto U
- Employee Investment
- Health Benefits
- Career Growth
- Team Environment