Service Advisor (Peace River Chrysler)
- 9702 74 Street, Peace River, AB, T8S 0A8, Canada
Applications open in a new tab.
Job details
- Apply by
- Posting language
- English
- Posted
Original job description
Service Advisor (Peace River Chrysler)
No Evenings | Strong Pay Plan | Career Growth
We’re looking for an experienced Service Advisor to join a busy dealership service team in Peace River Chrysler. This is a great fit for someone who knows the dealership service environment, understands how to build trust with customers, and can keep repair orders moving while delivering a strong customer experience.
This is not an entry-level service role. We’re looking for someone with previous OEM dealership experience who can step in, manage a busy service lane, and contribute to both customer satisfaction and department performance.
What You’ll Do
- Greet customers and guide them through the service process
- Open, manage, and close repair orders accurately
- Explain recommended repairs clearly and professionally
- Work closely with technicians, parts, and service leadership
- Keep customers updated throughout the repair process
- Help maintain strong CP hours per RO
- Support a high NPS/customer satisfaction experience
- Build long-term customer relationships through trust and follow-through
What You Bring
- Previous Service Advisor experience in an OEM dealership
- Strong understanding of repair orders, service workflow, and customer follow-up
- Proven ability to deliver strong customer satisfaction results
- Strong communication, organization, and problem-solving skills
- Detail-oriented, punctual, and professional
- Comfortable working in a fast-paced dealership environment
- CDK experience is an asset
- A second language is an asset, but not required
Why Join
- Busy service department with steady customer traffic
- Strong earning opportunity tied to performance
- No evening shifts
- Health and dental benefits
- Vacation starting at 3 weeks
- Career growth and promote-from-within culture
- Ongoing training and development
- Employee Investment Program with a guaranteed return
If you’re an experienced dealership Service Advisor who knows how to deliver strong customer service, manage repair orders, and drive service performance, we’d like to connect.
More about this job
Responsibilities
The Service Advisor is responsible for greeting customers, managing repair orders, and ensuring clear communication between technicians and clients. They must maintain high customer satisfaction levels and contribute to the overall performance of the service department.
Requirements
Candidates must have previous experience as a Service Advisor in an OEM dealership environment. Strong organizational skills, professional communication, and the ability to manage a fast-paced service lane are required.
Skills
- Customer service
- Repair order management
- Communication
- Organization
- Problem-solving
- Service workflow
- Customer follow-up
- CDK software
- Relationship building
- Technical coordination
Benefits
- Health benefits
- Dental benefits
- Vacation
- Ongoing training and development
- Employee Investment Program
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Retail
- Administrative
Keywords
- Service Advisor
- Dealership
- OEM
- Repair orders
- Customer satisfaction
- NPS
- CDK
- Service lane
- Automotive
- Workflow management
- Customer experience