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Added 3 mins ago
DC
Campus Administrator and Financial Aid Officer
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- Full-time
…Campus Administrator and Financial Aid Officer to support campus operations and help students navigate the financial aid…
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Personal Banking Associate
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Investment Associate, Vancity Capital Corporation
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Experience in operations and/or an entrepreneurial environment
Added 37 mins ago
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Client Service Administrator - Arnprior ON (4 Month Contract)
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Appointment Scheduling: Ensure smooth clinic operations by managing and adjusting clinician schedules, booking appointments, and coordinating follow-ups.
Added 37 mins ago
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Administrator
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- Full-time
Learn and operate business systems, operations, onboarding requirements and procedures related to account administration, client reporting, and management fees.
Added 37 mins ago
HR
Commercial Property Manager
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Added 37 mins ago
PC
Operations Consulting - Senior Associate
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A career within the Financial Services Banking Operations team will provide you with the opportunity to use data, technology and industry expertise to design strategies and transformational…
Added 37 mins ago
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Account Specialist, Dental West
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Added 37 mins ago
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Go Lime Inc.

Collections Specialist

Toronto, ON, Canada

$40,000 to $44,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $40,000 to $44,000 CAD / year
Job type: Full-time
Apply by: Oct 31, 2026
Experience: +1 year of experience in customer-facing and data entry roles.
Posting language: English
Posted: Oct 1, 2026

Original job description

About Go Lime Inc.

Go Lime stands out as Ontario’s market leader in sustainable home and commercial solutions. Our centralized focus is to make home comfort a seamless, accessible and enjoyable transaction for our customers. With decades of specialization in energy-efficient solutions – Go Lime strives to provide complete transparency and affordability for all home comfort needs. Customer-centricity lies at the heart of our journey. Our platform delivers transparent pricing, flexible options, and a fully integrated offering across water heaters, HVAC, water filtration, and sustainable energy.

In December 2025, funds advised by Basalt Infrastructure Partners acquired Go Lime and substantially all assets of Simply Green. The combined business includes roughly 90,000 leases and a scaled national platform built on trust, transparency, and customer choice.

Learn more at www.golime.com and www.basaltinfra.com

About the role

Go Lime is looking for a proactive Collections Specialist with exceptional interpersonal skills and a keen eye for detail. You will act as a bridge between customer engagement and data management, helping customers stay on track with timely bill payments and managing overdue accounts. You will also be at the forefront of delivering exceptional customer service while efficiently managing data and ensuring smooth, reliable operations.

Your Key Responsibilities

Customer Engagement:

Conduct customer calls with attentiveness and professionalism, ensuring a positive and lasting impression of the company.
Deliver outstanding service and tailored payment solutions to meet customers’ needs.
Work closely with the Sales and Customer Care teams to address complex issues efficiently.

Collections Management:

Efficiently manage the collection of overdue accounts with empathy and effectiveness.
Document actions and recommend appropriate handling methods for various accounts.
Continuously suggest innovative strategies to improve our collections processes.

Data Entry:

Maintain accurate and up-to-date records through data entry.
Ensure database information is readily accessible and accurate.

Skills and Attributes:

Strong negotiation, problem-solving, and customer service skills.
Highly organized, detail-oriented, and proficient with technology.
Excellent communication skills, resilience, and self-motivation.

Qualifications:

+1 year of experience in customer-facing and data entry roles.
Flexibility to adapt to different shifts and challenges.
Must be available to work within the hours of 9 AM to 8 PM, Monday to Saturday.

Why Join Us?

What You’ll Love About Go Lime Inc.

A highly supportive, inclusive work environment with a flat hierarchy and where your contributions make a difference.
Be part of a company that is revolutionizing the HVAC industry and driving sustainable solutions.
A rewarding career with ongoing development and career growth opportunities.
Opportunities to develop skills in logistics, customer service, and emergency response.

All candidates will be considered, however only qualified candidates will be contacted. Go Lime is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Go Lime is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Team will work with applicants requesting accommodation at any stage of the hiring process.

We would like to thank all applicants for their interest. However, only those under consideration will be contacted.

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More about this job

Responsibilities

Contact customers professionally, provide tailored payment solutions, and manage overdue accounts with empathy and effectiveness. Maintain accurate database records, document collection actions, collaborate with Sales and Customer Care, and recommend improvements to collection processes.

Requirements

Requires at least one year of experience in customer-facing and data-entry roles, along with strong negotiation, problem-solving, customer-service, communication, and organizational skills. Candidates must be adaptable and available to work shifts between 9 AM and 8 PM, Monday through Saturday; no education requirement is stated.

Skills

Negotiation
Problem-Solving
Customer Service
Organization
Attention To Detail
Technology Proficiency
Communication
Resilience
Self-Motivation
Customer Engagement
Collections Management
Data Entry
Recordkeeping
Payment Solutions
Interpersonal Skills

Benefits

Supportive And Inclusive Work Environment
Career Development Opportunities
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Collections
Overdue Accounts
Customer Engagement
Customer Service
Payment Solutions
Negotiation
Problem-Solving
Data Entry
Database Management
Recordkeeping
Account Documentation
Sales Collaboration
Customer Care
Energy-Efficient Solutions
HVAC
Water Heaters
Water Filtration
Sustainable Energy

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