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Added 22 hours ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field, or equivalent practical experience.
Added 10 mins ago
CB
Baker - Full-Time with Benefits- London North West
COBS Bread
London, ON
- Full-time
Career advancement opportunities - abound. Where do you see yourself? Your franchisee/manager has a vested interest in helping you craft your career.
Added 10 mins ago
A
Bilingual Supervisor, Transfers
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership,…
Added 10 mins ago
AN
North America Logistics Manager
Animal Nutrition & Health Nederland B.V.
Ayr, ON
- Full-time
…including distribution activities, raw material warehousing, and management of external warehouses in the U.S. and…
Added 10 mins ago
C
Manager, Engineering
Cvent
Fredericton, NB
- Full-time
…in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and…
Added 10 mins ago
C
Senior Site Reliability Engineer (Edge Security)
Cvent
Fredericton, NB
- Full-time
Own the edge security and routing layer: WAF rule management, CDK deployments, Shield Advanced policy configuration via AWS Firewall Manager (FMS), and CloudFront distribution management…
Added 10 mins ago
C
Product Manager
Cvent
Fredericton, NB · Virtual, UNAVAILABLE
- Full-time
We are seeking a Product Manager, reporting to the Group Product Manager, to help drive Cvent Passkey, our room block management solution. Passkey is a room-block and group hotel…
Added 25 mins ago
LP
Trust Administrator
Legacy Private Trust
Toronto, ON
- Full-time
At Legacy Private Trust we specialize in professional fiduciary services including the management and administration of trusts, estates, power of attorneys, agencies, guardianships,…
Added 25 mins ago
CM
Human Resources Manager
Canadian Mental Health Association
Kenora, ON
- Full-time
For more information, please visit www.cmhak.on.ca
Added 25 mins ago
F
Adjoint(e) à la trésorerie / Treasury Assistant
Finsana
Mont-Royal, QC · Mount Royal, Quebec
- Full-time
…treasury administration activities. Reporting to the Treasury Manager, the role helps ensure timely access to banking information, supports the execution of approved treasury transactions,…
Added 25 mins ago
CE
Working Foreman – Heavy Equipment / Field Service
Cropac Equipment Inc
Leduc, AB
- Full-time
…technical guidance, and working closely with our Magni Product…
Added 25 mins ago
CL
Human Resources Assistant
Community Living Dufferin
East Garafraxa, ON
- Full-time
- Contract
…functions, including recruitment, onboarding, employee records management, HRIS administration, training coordination, and Health & Safety documentation. You will play an important role in…
Added 25 mins ago
D
Future Career Opportunities at Dawson Partners
Dawson
Toronto, ON
- Full-time
Dawson Partners (“Dawson” or the “Firm”) is a global alternative asset manager focused on providing innovative structured solutions to private markets. Dawson has over US$27B of assets…
Added 25 mins ago
M
Seasonal Sales Support - McArthurGlen Outlets
MACKAGE
Richmond, BC
- Part-time
Reporting to the Store Manager, the Seasonal Sales Support provides assistance to the team members and is responsible for all areas listed below. They participate in all the essential…
Added 25 mins ago
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Seasonal Sales Support - CF Pacific Center
MACKAGE
Vancouver, BC
- Part-time
Reporting to the Store Manager, the Seasonal Sales Support provides assistance to the team members and is responsible for all areas listed below. They participate in all the essential…
Added 25 mins ago
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Seasonal Sales Support - Halton Hills (Toronto Premium Outlets)
MACKAGE
Halton Hills, ON
- Part-time
Reporting to the Store Manager, the Seasonal Sales Support provides assistance to the team members and is responsible for all areas listed below. They participate in all the essential…
Added 40 mins ago
BR
Human Resource Generalist
BDO Recruitment Services - Canada
Woodstock, ON
- Full-time
Reporting to the General Manager, the HR Generalist provides responsive, practical, hands-on HR support throughout the employee life cycle. Responsibilities include full-cycle recruitment,…
Added 40 mins ago
Coordinator, Rental Experience
YMCA of Lethbridge
Lethbridge, AB
Implement and inform membership and rentals initiatives as developed by the Manager, Member Experience and Acquisition.
Added 40 mins ago
Coordinator, Aquatics Programs
YMCA of Lethbridge
Lethbridge, AB
Provide supervision to the Aquatics team, including onboarding, scheduling, and coaching, with support from the Aquatic Manager.
Added 40 mins ago
Attendant, Member Experience
YMCA of Lethbridge
Lethbridge, AB
Member Experience Leaders, including Manager, Member Experience and Acquisitions
Added 40 mins ago
OSC Early Childhood Educator (Level 2)
YMCA of Lethbridge
Coalhurst, AB · Lethbridge, AB
Participate in the YMCA of Lethbridge’s health and safety program including incident management and emergency response when required.
Added 40 mins ago
CM
2026-041 - PFT IT Specialist - Level 1
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
…individuals to lead fulfilling and healthy lives. For more information, visit CMHA…
Added 40 mins ago
CM
2026-001 - Casual Residential Counsellor (Residential Programs)
Canadian Mental Health Association HPE
Belleville, ON
- Part-time
…individuals to lead fulfilling and healthy lives. For more information, visit CMHA…
Added 40 mins ago
CM
2026-056 - TFT IMPACT Transitional Worker
Canadian Mental Health Association HPE
Bancroft, ON · Madoc, ON · Tweed, ON
- Full-time
…Transitional Worker (ITW), under the general guidance of the Program Manager, is responsible for providing short-term, transitional case management services to individuals (primarily…
Added 40 mins ago
CM
2026-057 - TFT Residential Counsellor (Residential Programs)
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
…individuals to lead fulfilling and healthy lives. For more information, visit CMHA…
Added 40 mins ago
CM
2026-053 - TFT Concurrent Disorders Case Manager (The Bridge)
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
The Concurrent Disorders Case Manager provides specialized case management services to individuals experiencing co-occurring substance use and mental health challenges. Reporting to the…

GOAT Automotive

Service Advisor

Halifax, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary

We are seeking a friendly, organized, and customer-focused Service Advisor to join our team.

The Service Advisor is the primary point of contact between customers and our automotive service team. This position is responsible for scheduling appointments, understanding customer needs, preparing estimates, communicating service recommendations, and ensuring a positive customer experience from arrival through vehicle pickup.

The ideal candidate is a strong communicator who enjoys working in a fast-paced environment, can manage multiple priorities, and takes pride in delivering excellent customer service.

Key Responsibilities

Customer Service & Communication

Greet customers professionally and provide a welcoming experience.
Answer incoming phone calls, emails, and customer inquiries.
Listen to customer concerns and accurately document vehicle service requirements.
Explain recommended services, repairs, pricing, and timelines in a clear and professional manner.
Provide regular updates on vehicle status, delays, and expected completion times.
Address customer concerns and work toward timely, positive resolutions.
Build strong customer relationships that encourage repeat business.

Appointment Scheduling & Shop Coordination

Schedule appointments based on technician availability, service requirements, and shop capacity.
Coordinate daily bookings with the Shop Manager to ensure an efficient workflow.
Prepare and manage work orders, ensuring all required information is accurate and complete.
Communicate customer requests, service priorities, and deadlines to technicians.
Monitor job progress and proactively communicate changes or delays.
Help minimize unnecessary customer wait times and avoid overbooking service bays.
Support efficient vehicle check-in and pickup processes.

Sales & Service Recommendations

Prepare accurate estimates for tires, maintenance, and automotive repairs.
Explain tire options and recommend appropriate products based on customer needs, vehicle specifications, and budget.
Communicate technician recommendations and obtain customer authorization before additional work begins.
Identify opportunities to recommend relevant maintenance services and products without using high-pressure sales tactics.
Support customer retention through professional service and follow-up.

Administration & Payments

Maintain accurate customer records, vehicle information, work orders, and service history.
Prepare invoices and process customer payments.
Assist with parts and tire availability, ordering, and inventory coordination.
Maintain an organized and professional front counter and customer waiting area.
Follow company procedures for documentation, payments, scheduling, and customer communication.

Teamwork & Workplace Standards

Work collaboratively with technicians, management, and other team members.
Communicate operational concerns and recommend improvements to customer service and shop efficiency.
Follow workplace health and safety policies and procedures.
Demonstrate reliability, accountability, professionalism, and a positive attitude.
Assist with other reasonable duties as required to support daily operations.

Qualifications & Experience

Required:

Previous customer service experience, ideally in an automotive, tire, retail, or service environment.
Strong communication and interpersonal skills.
Excellent organizational skills and the ability to manage competing priorities.
Comfortable using computers, scheduling systems, and point-of-sale software.
Ability to work effectively in a busy, customer-facing environment.
Strong attention to detail and problem-solving abilities.
A positive, team-oriented attitude.

Preferred:

Previous experience as an Automotive Service Advisor or Service Writer.
Knowledge of tires, automotive maintenance, and common vehicle repairs.
Experience preparing estimates, managing work orders, or coordinating service appointments.
Familiarity with automotive shop management software.

Key Performance Expectations

Success in this position will be measured by:

Customer Satisfaction: Providing friendly, accurate, and responsive customer service.
Scheduling Efficiency: Maintaining realistic appointment schedules aligned with shop capacity.
Communication: Keeping customers and technicians informed of work progress and delays.
Accuracy: Ensuring estimates, work orders, invoices, and customer records are complete and correct.
Sales & Service: Supporting appropriate service recommendations and repeat business.
Teamwork: Contributing to a productive, organized, and collaborative shop environment.

Working Conditions

Full-time position based in Bayer's Lake, in Halifax Nova Scotia.
Work is primarily performed at the front service counter and in an automotive shop environment.
Requires frequent interaction with customers, technicians, and management.
May involve standing for extended periods and working in a busy environment.
Flexibility may be required during seasonal tire-change periods.

What We're Looking For

We're looking for someone who can keep things organized when the shop gets busy, communicate confidently with customers, and work closely with our technicians to keep the day running smoothly.

The right person will be dependable, proactive, detail-oriented, and committed to providing an excellent customer experience while supporting the overall success of Goat Automotive and Timberlea Tire.

Timberlea Tire and Goat Automotive is committed to providing a respectful, safe, and inclusive workplace.

Apply About employer

More about this job

Responsibilities

Serve as the primary contact between customers and the automotive service team by scheduling appointments, documenting vehicle concerns, preparing estimates, explaining recommendations, and providing service updates. Coordinate work orders and shop workflow, process invoices and payments, maintain accurate records, and support customer satisfaction and repeat business.

Requirements

Previous customer service experience is required, ideally in an automotive, tire, retail, or service setting, along with strong communication, organization, computer skills, attention to detail, and problem-solving ability. Automotive Service Advisor or Service Writer experience, knowledge of tires and vehicle repairs, and familiarity with shop management software are preferred.

Skills

Customer Service
Customer Communication
Appointment Scheduling
Shop Coordination
Work Order Management
Estimate Preparation
Automotive Service Knowledge
Tire Knowledge
Sales Recommendations
Payment Processing
Point-of-Sale Software
Scheduling Systems
Organization
Problem-Solving
Attention to Detail
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Automotive Service
Tires
Vehicle Maintenance
Vehicle Repairs
Customer Service
Appointment Scheduling
Technician Availability
Shop Capacity
Work Orders
Service Estimates
Service Recommendations
Customer Authorization
Customer Records
Service History
Invoices
Payment Processing
Point-of-Sale Software
Scheduling Systems
Parts Availability
Inventory Coordination
Customer Retention
Shop Workflow
Health and Safety
Service Writer

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