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Added 3 mins ago
DIRECTOR, PRODUCT - INSURANCE
Green Shield Canada
Toronto, ON
Reporting to the Vice President of Product, you will lead product strategy for our GreenShield’s Insurance product portfolio. You’ll partner with product teams across our Health and…
Added 19 mins ago
J
Manager, Process Department
Jobgether
Canada
- Full-time
As Manager, Process Department, you will lead a team of engineering professionals responsible for delivering innovative water and wastewater treatment solutions. You will oversee technical…
Added 19 mins ago
J
Director, Product Line Management
Jobgether
Canada
- $170,500 to $272,300 CAD / year
- Full-time
The Director, Product Line Management will lead product strategy, roadmap execution, and lifecycle management for a portfolio of advanced optical networking solutions. This senior…
Added 19 mins ago
D
GTM Engineer
Didero
Toronto, ON
- Full-time
Leverage AI and automation tools to streamline lead research, enrich prospect data, personalize messaging, and improve outbound efficiency.
Added 19 mins ago
SC
Senior User Experience Design Specialist
SAP Careers
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
You independently lead end-to-end product design from discovery through delivery, with deep expertise in artificial intelligence (AI) design, interaction systems, and product thinking.
Added 19 mins ago
SC
Senior Linux and Cloud Administrator | Global Cloud Ops LLD | Pacemaker Operations | Toronto
SAP Careers
Toronto, ON
- $97,800 to $202,400 CAD / year
- Full-time
Added 49 mins ago
G
Director, Product - Insurance
GreenShield
Toronto, ON
- Full-time
Reporting to the Vice President of Product, you will lead product strategy for our GreenShield’s Insurance product portfolio. You’ll partner with product teams across our Health and…
Added 49 mins ago
SC
BIM Coordinator – ALTO project / Cadence
SYSTRA Canada
Montreal, QC
- $70,000 to $100,000 CAD / year
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 1 hour ago
J
Manager, Process Department
Jobgether
Canada
- Full-time
As Manager, Process Department, you will lead a team of engineering professionals responsible for delivering innovative water and wastewater treatment solutions. You will oversee technical…
Added 1 hour ago
E
Specialist I, IT Enterprise GIS Technical Specialist
Enbridge
Calgary, AB · Edmonton, AB · Toronto, ON · North York
- Full-time
Lead ArcGIS Enterprise lifecycle activities, including new environment builds, upgrades, migrations, patching, security remediation, capacity planning, performance tuning, and technical…
Added 1 hour ago
TC
Staff Technology Operations Lead
TJX Companies
ON · Mississauga, Ontario
- $105,152.2 to $155,152.2 CAD / year
- Full-time
We’re looking for a Staff Technology Operations Lead to join our Infrastructure & Operations (I&O) Portfolio Team, where strong business partnerships, innovation, and collaboration are at…
Added 1 hour ago
R
Founding Product & Solutions Lead
Rainharbor
Toronto, ON
- Full-time
…becomes. Few roles let one person own a product's backlog, lead the client relationship and run the…
Added 1 hour ago
B
Buyer, Equipment and Data Centre Sourcing
Bell
Regina, SK
- Full-time
…with sourcing requirements; compare pricing, commercial terms, lead times, payment terms, warranty coverage, logistics assumptions, exclusions, and total cost; document clarifications and…
Added 2 hours ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The successful candidate will lead the identification, assessment, prioritization, delivery, adoption, and continuous improvement of enterprise AI initiatives. This role will work closely…
Added 2 hours ago
T
Senior QA and Automation Developer
Taiv
Remote, Canada
- Full-time
- Remote
Our engineering team has grown fast, and testing hasn’t kept pace with it. QA and test automation have always lived inside the dev team itself, and as we’ve scaled that’s started to break:…
Added 2 hours ago
I
Technical Sales Manager - AI Software & Services
Intersog
Remote, Canada
- Full-time
- Remote
Lead the full sales cycle, including discovery, product demonstrations, proposals, negotiations, and closing.
Added 2 hours ago
V
Vice President of Engineering
Vantage
Remote, Canada
- $200,000 CAD / year
- Full-time
- Remote
As Vantage's engineering organization grows, we're adding a second VP of Engineering to help lead it. Reporting to our CTO, you'll lead a group of engineering teams through their managers…
Added 3 hours ago
J
Senior Strategic Sales Manager (m/f/d)
Jobgether
Canada
- Contract
…(Germany, Austria, and Switzerland). In this role, you will lead complex B2B sales cycles, from identifying new business opportunities and engaging decision-makers to negotiating and…
Added 3 hours ago
W
Senior Mechanical Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
…across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and…
Added 3 hours ago
W
Senior Structural Designer
Worley
Calgary, AB · Edmonton, AB
- Full-time
…across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and…
Added 3 hours ago
W
Senior Structural Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
Lead and execute structural engineering design activities for medium to large, complex projects.
Added 3 hours ago
W
Mechanical Design Specialist
Worley
Oakville, ON
- Full-time
…across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and…
Added 3 hours ago
W
Manager I, Inside Sales
Worley
Calgary, AB · Edmonton, AB · Markham, ON · Oakville, ON · Sarnia, ON · Toronto, ON
- Full-time
…across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and…
Added 3 hours ago
M
Solution Engineer - Cloud & AI Applications
Microsoft
Toronto, ON
- Full-time
Lead hands-on engagements - hackathons and architecture workshops - to accelerate adoption of Microsoft’s cloud platforms.
Added 3 hours ago
M
Cloud & AI Solution Engineer - Azure Platform
Microsoft
Toronto, ON
- Full-time
…Linux, PostgreSQL, and Oracle - to Azure. Beyond migration, you lead customers through modernization using the 6R strategy, containerization best practices, and Azure-native services like…

GoBolt

Project Manager, Customer Success & Account Management

Toronto, ON, Canada

Salary Range: CAD$85k-100k

Apply About employer

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Job details

Pay: Salary Range: CAD$85k-100k
Experience: 3+ years of project management experience leading cross-functional projects with external clients or customers.
Posting language: English
Posted: Nov 4, 2026

Original job description

About the Role

We are looking for a Project Manager to support our Account Management and Customer Success division. In this role you will own the planning and execution of merchant projects, from new merchant launches and service expansions to process changes, integrations and operational improvements for existing accounts. You will be the person who turns a commitment made to a merchant into a delivered result: on time, within scope, and with every internal team aligned.

You will work closely with Account Managers, Warehouse Fulfillment, Transportation, Engineering and Finance teams. A background in logistics or 3PL is a strong asset, but it is not required. We care most about your ability to run structured, cross-functional projects and keep merchants informed and confident throughout.

Role Details:

Salary Range: CAD$85k-100k

Working Arrangement: 4 days in office at our Downtown Toronto office

This is an active vacancy that we are looking to fill immediately.

What You Will Do

Merchant Project Management

Lead end-to-end delivery of merchant projects, including onboarding and launches, new service or location rollouts, peak season readiness, system integrations and process changes.
Define project scope, objectives, timelines, milestones, dependencies and resourcing in partnership with Account Management and the merchant.
Manage scope changes through a clear change control process, assessing impact on timeline, cost and operations.
Run project kickoffs, working sessions, status meetings and post-launch retrospectives.

Merchant Execution

Translate merchant requirements and commitments into actionable plans for internal teams, and track them through to completion.
Coordinate across Operations, Engineering, Product and Finance to make sure every workstream is ready before go-live.
Monitor execution after launch, track performance against agreed service levels and KPIs, and drive corrective action plans when results fall short.

Stakeholder Communication & Continuous Improvement

Serve as the main project point of contact for merchants during active projects, providing clear and regular updates.
Escalate risks and blockers early, with options and recommendations, to internal leadership and merchant stakeholders.
Prepare project summaries and executive-level updates for Account Management leadership.

Develop and refine repeatable project frameworks, templates and playbooks for merchant onboarding and execution.

What You Bring

Required

Project Management Professional (PMP) certification, active and in good standing.
3+ years of project management experience leading cross-functional projects with external clients or customers.
Experience with project management and collaboration tools such as Asana, Jira, Smartsheet or similar, plus Google Workspace.
Proven ability to manage several concurrent projects with competing priorities and deadlines.
Strong command of project management methods and tools, including scope definition, scheduling, risk management and change control.
Excellent written and verbal communication skills, with the confidence to present to merchants and senior internal stakeholders.
Strong organizational skills and attention to detail, with a habit of following through.
Comfortable working with data to track progress, measure outcomes and support decisions.

Nice to Have

Experience in logistics, third-party logistics, supply chain, warehousing, fulfillment or last-mile delivery.
Familiarity with ecommerce platforms (such as Shopify), warehouse management systems (WMS), transportation management systems (TMS) or system integrations (EDI/API).
Experience in a Customer Success, Account Management or client services organization.
Experience in a high-growth or startup environment.

Why Join Us?

We offer a workplace where respect, diversity, and inclusion are the cornerstones of our culture. Our team members are encouraged to bring their authentic selves to work, contributing to our collective mission in their unique ways. Aside from an amazing culture, we also offer competitive salaries and a comprehensive benefits package including health, dental, and vision plans for you and your family. If you are eager to make a difference and contribute to a fast paced exciting environment, we would love to hear from you.

GoBolt is an equal-opportunity employer that recognizes the value and importance of a diverse workforce. GoBolt is committed to providing assistance during all phases of the employment cycle, including recruiting through to the end of the employment relationship. If you require accommodation because of injury, illness, or disability during any portion of GoBolt’s recruiting process, please let us know by contacting your recruiter's point of contact, and we will do everything we can to accommodate you.

At GoBolt, we value innovation and efficiency. We utilize AI-powered tools to assist in the screening and initial assessment of candidates for this position. This helps us focus on your skills and reduces bias. While AI helps us get started, your journey with us is guided by real people. Every final decision is made by a member of our team who values the unique perspective you bring.

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More about this job

Responsibilities

The Project Manager will lead end-to-end delivery of merchant projects, including onboarding, service rollouts, and operational improvements. They will coordinate across internal teams such as Operations, Engineering, and Finance to ensure project milestones are met within scope and timeline.

Requirements

Candidates must hold an active Project Management Professional (PMP) certification and have at least 3 years of experience managing cross-functional projects. Proficiency in project management tools and strong communication skills are essential for this role.

Skills

Project management
Cross-functional leadership
Stakeholder communication
Risk management
Change control
Merchant onboarding
Process improvement
Logistics
Supply chain
Asana
Jira
Smartsheet
Google Workspace
Data analysis
KPI tracking

Benefits

Health insurance
Dental plan
Vision plan

Visa sponsorship

Not detected in the job text

Keywords

Project Management Professional
PMP
Logistics
3PL
Customer Success
Account Management
Merchant Onboarding
Cross-functional
Asana
Jira
Smartsheet
Google Workspace
Shopify
WMS
TMS
EDI
API
Supply Chain
Warehousing
Fulfillment
Last-mile delivery
KPI
Risk Management
Change Control
Startup

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