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Added 9 mins ago
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Funding Consultant
ADP
Dartmouth, NS · Toronto, ON · Etobicoke, Ontario
- Full-time
…on enhancements to benefit both the Team’s SLA and overall, Client experience. Work on relationship building with the strategic teams to lead Credit team’s digital & BPI project…
Added 9 mins ago
TS
Marketing and Proposal Lead
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
Our client is a highly respected, multi-disciplinary architecture and design firm with a strong reputation for thoughtful, sustainable and innovative project solutions.
Added 9 mins ago
IG
SAS Data Scientist
Insight Global
Toronto, ON
- Contract
Our client is seeking a Data Scientist to support a strategic initiative focused on modernizing and migrating existing SAS-based analytics processes into Python. This individual will serve…
Added 9 mins ago
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Principal Engineer
Hays
Sudbury, ON
- Full-time
…sustainability, and operational excellence drive everything we do. Our client is shaping the future of mining through technology, responsible resource development, and a commitment to…
Added 9 mins ago
PC
Project Technologist/Senior Project Technologist Hazourdous Materials
Pinchin Canada
Barrie, ON
- $50,000 to $63,000 CAD / year
- Full-time
Project Technologist/Senior Project Technologist
Added 39 mins ago
Director, Learning Advisory & iLEAD
Scotiabank
Toronto, ON
Lead and drive a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
Added 39 mins ago
LM
Senior Compensation Analyst, Total Rewards
Liberty Mutual Canada
Remote, Canada
- Temporary
- Remote
…multinational risks. Liberty Mutual Canada has over 350 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Toronto, Montreal and…
Added 39 mins ago
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Manager, Alberta, Electrical
AtkinsRéalis
Calgary, AB
- Full-time
…The position combines market-facing leadership with hands-on project execution and team development. You will work closely with senior leadership and play an active role in shaping the…
Added 39 mins ago
A
Manager British Columbia, Mechanical
AtkinsRéalis
Vancouver, BC
- Full-time
…The position combines market-facing leadership with hands-on project execution and team development. You will work closely with senior leadership and play an active role in shaping the…
Added 39 mins ago
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Senior Hydrogeologist
Stantec
Waterloo, ON
- Full-time
Support/lead hydrogeology projects or project components
Added 39 mins ago
AR
Director, Marketing
ARS Responds Canada
Toronto, ON · North York, ON
- $125,000 to $150,000 CAD / year
- Full-time
…performance measurement and industry events. The Director will also lead the Events team, ensuring conferences, trade shows, sponsorships, client functions and industry activities are…
Added 54 mins ago
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Forensic & Dispute Services  Senior Associate (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
- Full-time
Attending and participating in project team meetings to discuss findings to date and brainstorm on additional areas to investigate and additional forensic services (i.e. computer forensics)…
Added 54 mins ago
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Senior Manager, Social Content & Communities
RBC
Toronto, ON
- Full-time
…experienced Senior Manager, Social Content & Communities to lead how RBC Direct Investing shows up across social: turning complex investing concepts into content people actually want to…
Added 54 mins ago
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Customer Success Manager - Canada
Buildots
Toronto, ON
- Full-time
…delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to generate business with…
Added 54 mins ago
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Manager, Instrumentation
CDN
Grande Prairie, AB
- Full-time
CDN is a recognized industry leader in the energy services sector. CDN is a full-service provider with expertise in E&I maintenance, renewables/solar, major projects, combustion & emissions…
Added 54 mins ago
E
Project Group Manager
Electrozad
London, ON
- Full-time
The Senior Electrical Sales Project Manager is responsible for leading and overseeing the London-based project team to ensure the successful planning, execution, and delivery of projects…
Added 1 hour ago
Director, Research Ethics & Infrastructure
University of Saskatchewan
Saskatoon, SK
Supports the operation of infrastructure units, including staffing, safety practices, client services, user fee schedules, maintenance activities, and operational planning.
Added 1 hour ago
PC
Bilingual Event Coordinator
Parkinson Canada
Ottawa, ON
- $52,500 to $57,500 CAD / year
- Full-time
Client service driven with a proven ability to build strong relationships with stakeholders
Added 1 hour ago
AG
Media Associate, Investment
Adelphi Group
Toronto, ON
- Full-time
…the Media team’s administrative needs by briefing the team on client files, campaign contracts, and conducting…
Added 1 hour ago
LS
Chief Operating Officer
Leadership Source Inc.
Regina, SK
- Full-time
…administration, marketing, communications and brand, corporate and client planning, and business development. You will lead corporate and client planning processes, ensuring priorities are…
Added 1 hour ago
LM
Senior Compensation Analyst, Total Rewards
Liberty Mutual Canada
Toronto, ON
- Temporary
…multinational risks. Liberty Mutual Canada has over 350 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Toronto, Montreal and…
Added 1 hour ago
MS
VP, Change Management Lead
Morgan Stanley
Montreal, QC
- Full-time
Morgan Stanley's Human Capital Management (HCM) Department provides a full end to end suite of HCM services to all business units within the organization. The HCM Department is undergoing…
Added 1 hour ago
Senior Bridge Manager
Hatch
Vancouver, BC
…office. In this role, you will provide technical leadership and project management for a range of high-profile transportation infrastructure projects, with a focus on bridges, overpasses,…
Added 1 hour ago
Senior Manager, Economics Advisory (Ottawa)
EY
Ottawa, ON
Serve as a member of and lead on multiple client engagement teams
Added 1 hour ago
Senior Consultant, Professional Services
Bell
Montreal, QC
Solutions Engineering: Lead the detailed engineering of network solutions ranging from simple to highly complex. Produce all necessary technical specifications (engineering designs,…

GoBolt

Project Manager, Customer Success & Account Management

Toronto, ON, Canada

Salary Range: CAD$85k-100k

Apply About employer

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Job details

Pay: Salary Range: CAD$85k-100k
Experience: 3+ years of project management experience leading cross-functional projects with external clients or customers.
Posting language: English
Posted: Nov 4, 2026

Original job description

About the Role

We are looking for a Project Manager to support our Account Management and Customer Success division. In this role you will own the planning and execution of merchant projects, from new merchant launches and service expansions to process changes, integrations and operational improvements for existing accounts. You will be the person who turns a commitment made to a merchant into a delivered result: on time, within scope, and with every internal team aligned.

You will work closely with Account Managers, Warehouse Fulfillment, Transportation, Engineering and Finance teams. A background in logistics or 3PL is a strong asset, but it is not required. We care most about your ability to run structured, cross-functional projects and keep merchants informed and confident throughout.

Role Details:

Salary Range: CAD$85k-100k

Working Arrangement: 4 days in office at our Downtown Toronto office

This is an active vacancy that we are looking to fill immediately.

What You Will Do

Merchant Project Management

Lead end-to-end delivery of merchant projects, including onboarding and launches, new service or location rollouts, peak season readiness, system integrations and process changes.
Define project scope, objectives, timelines, milestones, dependencies and resourcing in partnership with Account Management and the merchant.
Manage scope changes through a clear change control process, assessing impact on timeline, cost and operations.
Run project kickoffs, working sessions, status meetings and post-launch retrospectives.

Merchant Execution

Translate merchant requirements and commitments into actionable plans for internal teams, and track them through to completion.
Coordinate across Operations, Engineering, Product and Finance to make sure every workstream is ready before go-live.
Monitor execution after launch, track performance against agreed service levels and KPIs, and drive corrective action plans when results fall short.

Stakeholder Communication & Continuous Improvement

Serve as the main project point of contact for merchants during active projects, providing clear and regular updates.
Escalate risks and blockers early, with options and recommendations, to internal leadership and merchant stakeholders.
Prepare project summaries and executive-level updates for Account Management leadership.

Develop and refine repeatable project frameworks, templates and playbooks for merchant onboarding and execution.

What You Bring

Required

Project Management Professional (PMP) certification, active and in good standing.
3+ years of project management experience leading cross-functional projects with external clients or customers.
Experience with project management and collaboration tools such as Asana, Jira, Smartsheet or similar, plus Google Workspace.
Proven ability to manage several concurrent projects with competing priorities and deadlines.
Strong command of project management methods and tools, including scope definition, scheduling, risk management and change control.
Excellent written and verbal communication skills, with the confidence to present to merchants and senior internal stakeholders.
Strong organizational skills and attention to detail, with a habit of following through.
Comfortable working with data to track progress, measure outcomes and support decisions.

Nice to Have

Experience in logistics, third-party logistics, supply chain, warehousing, fulfillment or last-mile delivery.
Familiarity with ecommerce platforms (such as Shopify), warehouse management systems (WMS), transportation management systems (TMS) or system integrations (EDI/API).
Experience in a Customer Success, Account Management or client services organization.
Experience in a high-growth or startup environment.

Why Join Us?

We offer a workplace where respect, diversity, and inclusion are the cornerstones of our culture. Our team members are encouraged to bring their authentic selves to work, contributing to our collective mission in their unique ways. Aside from an amazing culture, we also offer competitive salaries and a comprehensive benefits package including health, dental, and vision plans for you and your family. If you are eager to make a difference and contribute to a fast paced exciting environment, we would love to hear from you.

GoBolt is an equal-opportunity employer that recognizes the value and importance of a diverse workforce. GoBolt is committed to providing assistance during all phases of the employment cycle, including recruiting through to the end of the employment relationship. If you require accommodation because of injury, illness, or disability during any portion of GoBolt’s recruiting process, please let us know by contacting your recruiter's point of contact, and we will do everything we can to accommodate you.

At GoBolt, we value innovation and efficiency. We utilize AI-powered tools to assist in the screening and initial assessment of candidates for this position. This helps us focus on your skills and reduces bias. While AI helps us get started, your journey with us is guided by real people. Every final decision is made by a member of our team who values the unique perspective you bring.

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More about this job

Responsibilities

The Project Manager will lead end-to-end delivery of merchant projects, including onboarding, service rollouts, and operational improvements. They will coordinate across internal teams such as Operations, Engineering, and Finance to ensure project milestones are met within scope and timeline.

Requirements

Candidates must hold an active Project Management Professional (PMP) certification and have at least 3 years of experience managing cross-functional projects. Proficiency in project management tools and strong communication skills are essential for this role.

Skills

Project management
Cross-functional leadership
Stakeholder communication
Risk management
Change control
Merchant onboarding
Process improvement
Logistics
Supply chain
Asana
Jira
Smartsheet
Google Workspace
Data analysis
KPI tracking

Benefits

Health insurance
Dental plan
Vision plan

Visa sponsorship

Not detected in the job text

Keywords

Project Management Professional
PMP
Logistics
3PL
Customer Success
Account Management
Merchant Onboarding
Cross-functional
Asana
Jira
Smartsheet
Google Workspace
Shopify
WMS
TMS
EDI
API
Supply Chain
Warehousing
Fulfillment
Last-mile delivery
KPI
Risk Management
Change Control
Startup

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