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Added 5 mins ago
I
Policy Analyst - Trade and Sustainable Development
IISD
Winnipeg, MB
- Full-time
Maintain contacts with domestic and international project partners.
Added 5 mins ago
BE
Director, Project Management
Blackstone Energy
Toronto, ON
- Full-time
Lead and coordinate the project delivery team, including project managers/coordinators, construction managers, project engineers, project administration, consultants, subcontractors and…
Added 5 mins ago
T
Program Manager, Carrier Operations & Governance
Twilio
Remote, Canada
- Full-time
- Remote
Implement Core Infrastructure: Lead end-to-end process improvements across carrier operations - understanding, synthesizing, and deploying cohesive policies, workflows, systems/tools, and…
Added 5 mins ago
Quality Control Representative - Orillia
VCNA
Orillia, ON
Lead process improvement project in a team setting with other CBM Employees.
Added 5 mins ago
Director, Pipeline, Pacific Link
Trans Mountain
Calgary, AB
Lead an integrated delivery organization across Engineering review, Construction, Supply Chain, Project Controls, Commissioning, Operations Readiness, Safety, Environment, Regulatory, Land,…
Added 5 mins ago
Director, Facilities, Pacific Link
Trans Mountain
Calgary, AB
Lead an integrated delivery organization across Engineering review, Construction, Supply Chain, Project Controls, Commissioning, Operations Readiness, Safety, Environment, Regulatory, Land,…
Added 20 mins ago
UI
Store excellence manager
UAP Inc.
Montreal, QC
- Full-time
The Store Excellence Manager is responsible, along with their team of project specialists and coordinators, for process improvement, the creation of standard operating procedures (SOPs),…
Added 20 mins ago
HC
Senior Capital Project Manager
Highbury Canco Corporation
Leamington, ON
- $100,000 to $125,000 CAD / year
- Full-time
Senior Capital Project Manager – Manufacturing (Engineering)
Added 20 mins ago
LC
Community & Communications Coordinator
Lincoln Chamber of Commerce
Beamsville, ON
- Part-time
You’ll help lead the charge in how we communicate with our members and the broader public - across email, social media, events, and one-on-one interactions. You’ll manage our marketing…
Added 20 mins ago
ME
Project Engineer
Morson Edge
Saskatoon, SK
- $70 to $95 CAD / hour
- Contract
Cameco is seeking an experienced Project Engineer to support the delivery of sustaining and capital projects across our sites. This contract role is focused on technical integration rather…
Added 20 mins ago
BE
Director, Project Management
Blackstone Energy Services Inc.
Toronto, ON
- Full-time
Lead and coordinate the project delivery team, including project managers/coordinators, construction managers, project engineers, project administration, consultants, subcontractors and…
Added 20 mins ago
GM
[Disney Dreamlight Valley PC/Console] Analyste de données sénior - Senior Data Analyst
Gameloft Montreal
Montreal, QC
- Full-time
Reporting to the Live Ops Studio Lead, you will serve as the team's go-to analytics expert. You will directly influence game strategy through in-depth analysis while helping grow the…
Added 20 mins ago
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Company Security Officer
Optiv
Ottawa, ON · Toronto, ON
- $103,000 to $137,000 CAD / year
- Full-time
…Security Program (CSP), Contract Security Manual (CSM), and project-specific security…
Added 20 mins ago
T
Performance Engineering Lead
TD
Mississauga, ON · Toronto, ON
- Full-time
Strategize & lead testing of TD Bank's production like infrastructure with a focus on automation & scale
Added 20 mins ago
Construction Manager (Jansen Stage 2)
BHP
Canada
…During construction, it will create around 5,500 jobs and once operations are fully ramped up, 900 permanent roles. Whether you're looking to grow your career, contribute to a sustainable…
Added 35 mins ago
Gestionnaire, Solutions clients I+S/I+S Customer Solutions Manager
Univar Solutions
Toronto, ON · Dorval, QC
…équipes des Ventes, de la Gestion de produits, des Achats, des Opérations, des Opérations financières ainsi qu’avec des partenaires externes afin d’améliorer les processus, de résoudre des…
Added 35 mins ago
PH
Coding Application Specialist, Coding Services
Providence Healthcare
Surrey, BC
- Other
…(CHIMA) Certified. Education in computer science/programming and project management would be an asset.Travel between HIM sites requires access to a vehicle and a valid BC Driver’s License.…
Added 35 mins ago
RB
Senior Manager - WM Business Risk
Royal Bank of Canada
Toronto, ON
- Full-time
Reporting to the Director, WM Business Risk, the Senior Manager, Business Risk will lead operational risk/regulatory compliance reviews and provide expert feedback on the operational risk…
Added 50 mins ago
IG
Activation Lead
Insight Global
ON · Ontario, Canada
- Contract
Insight Global is hiring for a Go Live Activation Lead to support our client's exciting project.
Added 50 mins ago
TS
Director, Program Management
The Salvation Army in Canada
Canada
- Full-time
…successful execution of complex projects. This player-coach will lead a team of Program/Project Managers responsible for aligning, coordinating, and executing TSA’s technology roadmap and…
Added 50 mins ago
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Land Representative
Hays
Calgary, AB
- Contract
…infrastructure, and energy projects, with exposure across the full project lifecycle from early development and land acquisition through construction, operations, post-construction…
Added 50 mins ago
DG
HR Business Partner
DHL Global Forwarding
Montreal, QC
- Full-time
…air, ocean and ground Freight Forwarding as well as Customs operations and Compliance. Our passion is to enable international trade utilizing the best teams in the industry. We simplify our…
Added 50 mins ago
MO
Manager of Recreation & Community Operations
Municipality of Grey Highlands
Markdale, ON
- $102,394.5 to $119,769 CAD / year
- Full-time
Reporting to the Director of Community Services, the Manager of Recreation & Community Operations is responsible for the overall coordination, administration, and operational leadership of…
Added 50 mins ago
TR
Prospect Development and Analytics Officer
The Royal Conservatory of Music
Toronto, ON
- $65,000 to $70,000 CAD / year
- Full-time
Under the direction of the Director, Development Services and Operations, the Prospect Development & Analytics Officer supports the development and optimization of the Royal Conservatory of…
Added 50 mins ago
RU
Director, National Construction
Recipe Unlimited Corporation
Vaughan, ON
- Full-time
Lead and mentor a team of project managers, and construction professionals

GoBolt

Project Manager, Customer Success & Account Management

Toronto, ON, Canada

Salary Range: CAD$85k-100k

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Range: CAD$85k-100k
Experience: 3+ years of project management experience leading cross-functional projects with external clients or customers.
Posting language: English
Posted: Nov 4, 2026

Original job description

About the Role

We are looking for a Project Manager to support our Account Management and Customer Success division. In this role you will own the planning and execution of merchant projects, from new merchant launches and service expansions to process changes, integrations and operational improvements for existing accounts. You will be the person who turns a commitment made to a merchant into a delivered result: on time, within scope, and with every internal team aligned.

You will work closely with Account Managers, Warehouse Fulfillment, Transportation, Engineering and Finance teams. A background in logistics or 3PL is a strong asset, but it is not required. We care most about your ability to run structured, cross-functional projects and keep merchants informed and confident throughout.

Role Details:

Salary Range: CAD$85k-100k

Working Arrangement: 4 days in office at our Downtown Toronto office

This is an active vacancy that we are looking to fill immediately.

What You Will Do

Merchant Project Management

Lead end-to-end delivery of merchant projects, including onboarding and launches, new service or location rollouts, peak season readiness, system integrations and process changes.
Define project scope, objectives, timelines, milestones, dependencies and resourcing in partnership with Account Management and the merchant.
Manage scope changes through a clear change control process, assessing impact on timeline, cost and operations.
Run project kickoffs, working sessions, status meetings and post-launch retrospectives.

Merchant Execution

Translate merchant requirements and commitments into actionable plans for internal teams, and track them through to completion.
Coordinate across Operations, Engineering, Product and Finance to make sure every workstream is ready before go-live.
Monitor execution after launch, track performance against agreed service levels and KPIs, and drive corrective action plans when results fall short.

Stakeholder Communication & Continuous Improvement

Serve as the main project point of contact for merchants during active projects, providing clear and regular updates.
Escalate risks and blockers early, with options and recommendations, to internal leadership and merchant stakeholders.
Prepare project summaries and executive-level updates for Account Management leadership.

Develop and refine repeatable project frameworks, templates and playbooks for merchant onboarding and execution.

What You Bring

Required

Project Management Professional (PMP) certification, active and in good standing.
3+ years of project management experience leading cross-functional projects with external clients or customers.
Experience with project management and collaboration tools such as Asana, Jira, Smartsheet or similar, plus Google Workspace.
Proven ability to manage several concurrent projects with competing priorities and deadlines.
Strong command of project management methods and tools, including scope definition, scheduling, risk management and change control.
Excellent written and verbal communication skills, with the confidence to present to merchants and senior internal stakeholders.
Strong organizational skills and attention to detail, with a habit of following through.
Comfortable working with data to track progress, measure outcomes and support decisions.

Nice to Have

Experience in logistics, third-party logistics, supply chain, warehousing, fulfillment or last-mile delivery.
Familiarity with ecommerce platforms (such as Shopify), warehouse management systems (WMS), transportation management systems (TMS) or system integrations (EDI/API).
Experience in a Customer Success, Account Management or client services organization.
Experience in a high-growth or startup environment.

Why Join Us?

We offer a workplace where respect, diversity, and inclusion are the cornerstones of our culture. Our team members are encouraged to bring their authentic selves to work, contributing to our collective mission in their unique ways. Aside from an amazing culture, we also offer competitive salaries and a comprehensive benefits package including health, dental, and vision plans for you and your family. If you are eager to make a difference and contribute to a fast paced exciting environment, we would love to hear from you.

GoBolt is an equal-opportunity employer that recognizes the value and importance of a diverse workforce. GoBolt is committed to providing assistance during all phases of the employment cycle, including recruiting through to the end of the employment relationship. If you require accommodation because of injury, illness, or disability during any portion of GoBolt’s recruiting process, please let us know by contacting your recruiter's point of contact, and we will do everything we can to accommodate you.

At GoBolt, we value innovation and efficiency. We utilize AI-powered tools to assist in the screening and initial assessment of candidates for this position. This helps us focus on your skills and reduces bias. While AI helps us get started, your journey with us is guided by real people. Every final decision is made by a member of our team who values the unique perspective you bring.

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More about this job

Responsibilities

The Project Manager will lead end-to-end delivery of merchant projects, including onboarding, service rollouts, and operational improvements. They will coordinate across internal teams such as Operations, Engineering, and Finance to ensure project milestones are met within scope and timeline.

Requirements

Candidates must hold an active Project Management Professional (PMP) certification and have at least 3 years of experience managing cross-functional projects. Proficiency in project management tools and strong communication skills are essential for this role.

Skills

Project management
Cross-functional leadership
Stakeholder communication
Risk management
Change control
Merchant onboarding
Process improvement
Logistics
Supply chain
Asana
Jira
Smartsheet
Google Workspace
Data analysis
KPI tracking

Benefits

Health insurance
Dental plan
Vision plan

Visa sponsorship

Not detected in the job text

Keywords

Project Management Professional
PMP
Logistics
3PL
Customer Success
Account Management
Merchant Onboarding
Cross-functional
Asana
Jira
Smartsheet
Google Workspace
Shopify
WMS
TMS
EDI
API
Supply Chain
Warehousing
Fulfillment
Last-mile delivery
KPI
Risk Management
Change Control
Startup

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