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Added 2 hours ago
Junk Removal and Customer Service
1-800-GOT-JUNK?
Vancouver, BC
Added 5 hours ago
SC
Operations Analyst - Entry to Mid Level
Sustainability consulting
Canada
- Full-time
Career progression into Senior Operations Analyst, Business Analyst, Operations Manager, Strategy Analyst, or Process Improvement roles.
Added 5 hours ago
BC
Head of Operations
BIOAGRINEC CONSULTING & RECRUTEMENT
Canada
- Full-time
Proven experience in operations management, business management, supply chain, logistics, or related leadership roles.
Added 7 hours ago
KN
Remote Senior Amazon Operations Manager (Full-Time)
Kasha Nutrition
Remote, Canada
- Full-time
- Remote
Added 9 hours ago
BC
Head of Operations
BIOAGRINEC CONSULTING & RECRUTEMENT
Canada
- Full-time
Proven experience in operations management, business management, supply chain, logistics, or related leadership roles.
Added 10 hours ago
SC
Operations Analyst - Entry to Mid Level
Sustainability consulting
Canada
- Full-time
Career progression into Senior Operations Analyst, Business Analyst, Operations Manager, Strategy Analyst, or Process Improvement roles.
Added 11 hours ago
Area Manager II, YYZ4
Amazon
Brampton, ON
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 12 hours ago
HB
Operations Analyst - Entry to Mid Level
Hi-Tech Business Hub
Canada
- Full-time
Career progression into Senior Operations Analyst, Business Analyst, Operations Manager, Strategy Analyst, or Process Improvement roles.
Added 16 hours ago
C
Senior Demand Planner
Confidential
London, ON
- Full-time
We have an immedate opening for a Senior Demand Planner near London, Ontario. Reporting to the Sales and Operations Planning Manager the SDP will develop and maintain a strategic demand…
Added 18 hours ago
A
Design Engineer, North America AMZL Design Engineering
Amazon
St. Thomas, ON
- Full-time
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 19 hours ago
LS
Bilingual Events & Engagement Manager, Anticipatory Opportunities - Contract - 19574
LRO Staffing
Ottawa, ON
- Contract
We are building a talent pipeline for upcoming Bilingual Events & Engagement Manager contract opportunities with our clients in Ottawa. While there is no immediate opening at this time, we…
Added 22 hours ago
NA
Apprentice Security Systems Technician
New Age Group
Concord, ON
- $22 CAD / hour
- Full-time
Reports to Lead Technician/Operations Manager
Added 1 day ago
CL
Manager of Corporate Finance- Investor Relations
Charger Logistics Inc
Brampton, ON
- Full-time
Charger Logistics is a leading asset-based transportation and supply chain solutions provider with operations across Canada, the United States, and Mexico. Headquartered in Brampton,…
Added 1 day ago
CO
Supervisor of Cultural Services
City of Niagara Falls
Niagara Falls, ON
- Full-time
The Supervisor of Cultural Services is responsible for overseeing the day-to-day operations of cultural programming and revenue-generating activities at the Niagara Falls Exchange and…
Added 1 day ago
IG
Product Manager
Insight Global
Vancouver, BC
- $65 to $72 CAD / hour
- Contract
Best candidate profile: A strong mid-to-senior Product Manager coming from a major retailer or e-commerce organization who can speak fluently about OMS + sourcing + EDD/fulfillment and has…
Added 1 day ago
GF
Equipment Install Tech/Driver - Waterloo
GoodLife Fitness
Waterloo, ON · Maintenance Warehouse
- Full-time
Assembles various types of functional fitness equipment as directed by National Manager of Club Installations
Added 1 day ago
HT
Logistics Operations Coordinator
Hecny Transportation Canada
Vancouver, BC
- Full-time
Logistics Operations Coordinator / Senior-Level Opportunity
Added 1 day ago
S
Manager, Customer Experience
Sysco
Calgary, AB · Sysco Calgary
- Full-time
The Customer Experience Manager at Sysco is a highly strategic and influential role, providing expert-level analytical leadership and driving significant impact on the company's customer…
Added 1 day ago
WM
Coordinator, Production & Content Media Operation
Warner Music Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reports To: Senior Manager Production & Content Media
Added 1 day ago
D
Supply Chain Manager
dnata
Richmond, BC
- $75,000 to $100,000 CAD / year
- Full-time
The Supply Chain Manager is responsible for overseeing the end-to-end supply chain function for dnata Catering Canada, ensuring the timely planninprocurement, storage, and availability of…
Added 1 day ago
CS
Senior Manager, Replenishment Planning
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
…Domestic Replenishment Planners and represents domestic supply in senior planning…
Added 1 day ago
FH
Executive Chef
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
Reporting to the Executive Operations Manager, the Executive Chef is responsible for overseeing the daily operation of 6 culinary kitchens and the Stewarding Department. The…
Added 1 day ago
RB
Sales Trainee - Contract
Red Bull
Ottawa, ON
- Contract
…maintain customer relationships between sales, merchandising and operations for all large & small format “off premise” stores. The primary role of the ST is to effectively service all…
Added 1 day ago
A
Executive Chef
AccorHotel
Vancouver, BC
- Full-time
Reporting to the Executive Operations Manager, the Executive Chef is responsible for overseeing the daily operation of 6 culinary kitchens and the Stewarding Department. The…
Added 1 day ago
LD
Senior Manager, Continuous Improvement, Ecomm Operations
Loblaw Digital
Toronto, ON
- Full-time
As the Senior Manager, Continuous Improvement, you will be responsible to identify, quantify, and drive measurable improvements for in store fulfillment productivity and labour efficiency…

GoBolt

Project Manager, Customer Success & Account Management

Toronto, ON, Canada

Salary Range: CAD$85k-100k

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Range: CAD$85k-100k
Experience: 3+ years of project management experience leading cross-functional projects with external clients or customers.
Posting language: English
Posted: Nov 4, 2026

Original job description

About the Role

We are looking for a Project Manager to support our Account Management and Customer Success division. In this role you will own the planning and execution of merchant projects, from new merchant launches and service expansions to process changes, integrations and operational improvements for existing accounts. You will be the person who turns a commitment made to a merchant into a delivered result: on time, within scope, and with every internal team aligned.

You will work closely with Account Managers, Warehouse Fulfillment, Transportation, Engineering and Finance teams. A background in logistics or 3PL is a strong asset, but it is not required. We care most about your ability to run structured, cross-functional projects and keep merchants informed and confident throughout.

Role Details:

Salary Range: CAD$85k-100k

Working Arrangement: 4 days in office at our Downtown Toronto office

This is an active vacancy that we are looking to fill immediately.

What You Will Do

Merchant Project Management

Lead end-to-end delivery of merchant projects, including onboarding and launches, new service or location rollouts, peak season readiness, system integrations and process changes.
Define project scope, objectives, timelines, milestones, dependencies and resourcing in partnership with Account Management and the merchant.
Manage scope changes through a clear change control process, assessing impact on timeline, cost and operations.
Run project kickoffs, working sessions, status meetings and post-launch retrospectives.

Merchant Execution

Translate merchant requirements and commitments into actionable plans for internal teams, and track them through to completion.
Coordinate across Operations, Engineering, Product and Finance to make sure every workstream is ready before go-live.
Monitor execution after launch, track performance against agreed service levels and KPIs, and drive corrective action plans when results fall short.

Stakeholder Communication & Continuous Improvement

Serve as the main project point of contact for merchants during active projects, providing clear and regular updates.
Escalate risks and blockers early, with options and recommendations, to internal leadership and merchant stakeholders.
Prepare project summaries and executive-level updates for Account Management leadership.

Develop and refine repeatable project frameworks, templates and playbooks for merchant onboarding and execution.

What You Bring

Required

Project Management Professional (PMP) certification, active and in good standing.
3+ years of project management experience leading cross-functional projects with external clients or customers.
Experience with project management and collaboration tools such as Asana, Jira, Smartsheet or similar, plus Google Workspace.
Proven ability to manage several concurrent projects with competing priorities and deadlines.
Strong command of project management methods and tools, including scope definition, scheduling, risk management and change control.
Excellent written and verbal communication skills, with the confidence to present to merchants and senior internal stakeholders.
Strong organizational skills and attention to detail, with a habit of following through.
Comfortable working with data to track progress, measure outcomes and support decisions.

Nice to Have

Experience in logistics, third-party logistics, supply chain, warehousing, fulfillment or last-mile delivery.
Familiarity with ecommerce platforms (such as Shopify), warehouse management systems (WMS), transportation management systems (TMS) or system integrations (EDI/API).
Experience in a Customer Success, Account Management or client services organization.
Experience in a high-growth or startup environment.

Why Join Us?

We offer a workplace where respect, diversity, and inclusion are the cornerstones of our culture. Our team members are encouraged to bring their authentic selves to work, contributing to our collective mission in their unique ways. Aside from an amazing culture, we also offer competitive salaries and a comprehensive benefits package including health, dental, and vision plans for you and your family. If you are eager to make a difference and contribute to a fast paced exciting environment, we would love to hear from you.

GoBolt is an equal-opportunity employer that recognizes the value and importance of a diverse workforce. GoBolt is committed to providing assistance during all phases of the employment cycle, including recruiting through to the end of the employment relationship. If you require accommodation because of injury, illness, or disability during any portion of GoBolt’s recruiting process, please let us know by contacting your recruiter's point of contact, and we will do everything we can to accommodate you.

At GoBolt, we value innovation and efficiency. We utilize AI-powered tools to assist in the screening and initial assessment of candidates for this position. This helps us focus on your skills and reduces bias. While AI helps us get started, your journey with us is guided by real people. Every final decision is made by a member of our team who values the unique perspective you bring.

Apply About employer

More about this job

Responsibilities

The Project Manager will lead end-to-end delivery of merchant projects, including onboarding, service rollouts, and operational improvements. They will coordinate across internal teams such as Operations, Engineering, and Finance to ensure project milestones are met within scope and timeline.

Requirements

Candidates must hold an active Project Management Professional (PMP) certification and have at least 3 years of experience managing cross-functional projects. Proficiency in project management tools and strong communication skills are essential for this role.

Skills

Project management
Cross-functional leadership
Stakeholder communication
Risk management
Change control
Merchant onboarding
Process improvement
Logistics
Supply chain
Asana
Jira
Smartsheet
Google Workspace
Data analysis
KPI tracking

Benefits

Health insurance
Dental plan
Vision plan

Visa sponsorship

Not detected in the job text

Keywords

Project Management Professional
PMP
Logistics
3PL
Customer Success
Account Management
Merchant Onboarding
Cross-functional
Asana
Jira
Smartsheet
Google Workspace
Shopify
WMS
TMS
EDI
API
Supply Chain
Warehousing
Fulfillment
Last-mile delivery
KPI
Risk Management
Change Control
Startup

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