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Added 5 mins ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the perioperative program and must meet the…
Added 5 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Centralized Education Fund – opportunities for continuing education and staff development.
Added 5 mins ago
BC
Registered Practical Nurse - Medical B6
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager the successful applicant will be responsible for comprehensive nursing care in the surgical program and must meet the following criteria:
Added 5 mins ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 5 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 5 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 5 mins ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 5 mins ago
R|
Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
A Certification or Master in a recognized management administrative or scientific training program is an asset.
Added 5 mins ago
SR
Health And Safety Coordinator
Spectrum Resource Group
Prince George, BC
- Part-time
Provide daily support, guidance, and coaching to employees and supervisors to ensure a consistent and effective implementation of the Occupational Health & Safety (OHS) program.
Added 5 mins ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 5 mins ago
HR
Senior Project Manager
Hitachi Rail
Toronto, ON
- Full-time
The Senior Project Manager has the overall projects supervision and is responsible for their project P&L.
Added 5 mins ago
HR
Deployment Bid Technical Lead
Hitachi Rail
Toronto, ON
- Full-time
…of securing the new opportunity in terms of meeting agreed program duration, financial and quality targets. This role requires a solid understating of site activities and managerial…
Added 5 mins ago
IP
Account Manager - Sales
Integrated Power Services
AB · Alberta, Canada
- $80,000 to $100,000 CAD / year
- Full-time
Extensive Training & Career Development Programs
Added 5 mins ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Toronto, ON
- Full-time
10+ years of hands-on experience in Engineering System/Software development or Quality Assurance Specialist or Manager in a technology or manufacturing setting
Added 5 mins ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
…principles, industry specific standards and best practices for the development of safety-critical…
Added 5 mins ago
IP
Account Manager - Sales
Integrated Power Services
AB · Edmonton, AB
- Full-time
Extensive Training & Career Development Programs
Added 5 mins ago
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Senior Clerk
National Bank of Canada
Montreal, QC
- Temporary
…part of a large team of 17 colleagues and report to the field manager. Our team stands out for its expertise and the quality of its deliverables, particularly in managing account openings,…
Added 5 mins ago
MF
Funding and Data Officer
McConnell Foundation
Toronto, ON
- Full-time
Supports the funding process, in collaboration with the Funding team and Program team, by: creating and administrating grants records of various types; finalizing reports; drafting, editing…
Added 5 mins ago
K
Intermediate Electrical Designer
Kleinfelder
AB · Edmonton, AB
- Full-time
Career Development: We are committed to investing in the professional development of our staff, offering each employee every opportunity to grow, develop, and take control of their career…
Added 5 mins ago
TI
Cyber Security Specialist
Themesoft Inc.
Toronto, ON · North York, ON
- Contract
Security Technical Program Manager to lead and coordinate cybersecurity research, engineering, product evaluation, and emerging-technology initiatives from research hypothesis through…
Added 5 mins ago
HR
Hardware Electrical Designer, Senior
Hitachi Rail
Toronto, ON
- Full-time
Assume the role of Work Package Manager as required.
Added 5 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 5 mins ago
R|
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Department / Research Program: Department of Obstetrics and Gynecology
Added 5 mins ago
JE
Automation Systems Designer – Mechanical (Machine Design & Robotics)
Johnson Electric
Hamilton, ON · Greater Hamilton (Burlington) Metropolitan Area
- Full-time
Providing time estimates, resource requirements, and progress updates to the Design Manager and Program Manager.
Added 5 mins ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Tremplin Consortium supports the career and professional development (CPD) and career preparedness of biomedical graduate trainees and postdoctoral fellows across affiliated research…

GoCanvas

Manager, Implementation (Remote, Canada)

Remote, Canada

Remote

The expected base salary for this position is $92,500 CAD. · Full-time

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Job details

Pay: The expected base salary for this position is $92,500 CAD.
Job type: Full-time
Workplace: Remote
Apply by: Jan 10, 2027
Posting language: English
Posted: Oct 12, 2026

Original job description

The Role, Manager, Implementation
- this role is based for applicants located in Canada

SiteDocs, a GoCanvas company, is a leading provider of digital safety management software, trusted by thousands of teams to modernize and simplify workplace health and safety across construction, engineering, infrastructure, logistics, and beyond. We’re the highest-rated EHS platform on Gartner-owned Capterra, empowering field teams and safety leaders to replace paperwork, boost compliance, and drive real-time visibility where it matters most.

SiteDocs is part of the Nemetschek Group - a publicly traded European software company with a multi-billion-euro market capitalisation. The group brings together more than 15 specialised brands, including GoCanvas, Bluebeam, FirmusAI, Nevaris, AllPlan, VectorWorks, and SpaceWell, serving customers across the full AECO (Architecture, Engineering, Construction & Operations) spectrum. Together, we’re shaping a smarter, safer, and more sustainable built world.

Position Overview:

The Manager, Implementation leads the GoCanvas/SiteDocs Implementation team, owning team performance, development, and process. This role holds 1:1s and career development conversations for a team of 3–8, proactively monitors dashboards, KPIs, and quality metrics to identify coaching opportunities and process gaps, and partners with the Director of Implementation to build and continuously improve playbooks, methodologies, and the end-to-end customer journey. The Manager works cross-functionally with Sales, Customer Success, Support, Professional Services, and Product to remove blockers, represent the team's needs, and surface ideas that improve time-to-value and customer outcomes.

Your Most Important Initiatives:

Lead, coach, and develop a team of 3–8 (Team Lead, Sr. Implementation Managers, Implementation Managers, and Implementation Specialists) through regular 1:1s, performance management, and career development planning.
Proactively monitor dashboards, KPIs, and quality/CSAT metrics to identify performance trends, coaching opportunities, and process gaps across the team.
Own and continuously improve implementation playbooks, methodologies, tooling, and training to increase consistency, quality, and time-to-value at scale.
Manage team capacity planning, account/workload assignment strategy, hiring, and onboarding of new team members, in partnership with the Team Lead.
Partner cross-functionally with Sales, Customer Success, Support, Professional Services, and Product to improve the end-to-end customer journey and resolve systemic blockers.
Assist the Director of Implementation in leading team meetings, communicating strategic priorities, and cascading company and departmental goals.
Track and report on team- and portfolio-level implementation metrics (time-to-go-live, adoption, CSAT, escalation trends) to the Director of Implementation.
Surface ideas and recommendations to the Director of Implementation on team structure, process design, and broader customer journey strategy.

What You Bring:

6–8+ years of experience in onboarding, implementation, customer success, or project management, specifically in a tech-driven environment, including at least 2 years of direct people-management experience.
Deep understanding of GoCanvas/SiteDocs products, implementation methodology, and common industry use cases and workflows.
Proven people-management experience, with the ability to coach, develop, and hold a team accountable to performance and quality standards.
Strong project and program management skills, with experience defining and scaling repeatable delivery processes.
Data-driven approach to team performance and customer outcomes; comfortable using dashboards, CRM, and analytics tools to guide decisions.
Exceptional communication and stakeholder-management skills, with the ability to represent the team's needs to senior leadership and cross-functional partners.
Experience improving or scaling implementation processes, playbooks, or tooling in a high-growth SaaS environment.
Strong interpersonal skills for building relationships with cross-functional partners (Sales, Professional Services, Support, Product) and peers.
Adaptable and comfortable with change in a fast-paced, dynamic environment.

Extra:

Experience managing a team spanning multiple experience levels (individual contributor through player-coach) is a plus.

Why Join Us?

Join a mission-driven team focused on proactive customer success and long-term partnership. You'll collaborate with supportive colleagues, impact business growth, and play a critical role in ensuring our customers thrive with GoCanvas & SiteDocs solutions.

Our success is rooted in a wonderfully wholesome culture, best defined by our four overarching values:

Authentic Relationships - People are never a means to an end.
Continuous Learning - Test every assumption and never stay stagnant.
Interdependence - We build systems that require everyone to perform with excellence, we are a team, and we succeed or fail together.
Data Driven Decisions - Because wisdom requires understanding the facts of the matter, disputes between competing perspectives are resolved with data.

If you have any questions about your personal data privacy at SiteDocs, please visit our privacy page.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you need special assistance or accommodation while seeking employment with us, please email recruiting@gocanvas.com or call: (703) 547-8588. We are interested in every qualified candidate who is eligible to work in Canada. However, we are not able to sponsor visas.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance (medical, dental & vision), life insurance, 401(k) & paid time off. The expected base salary for this position is $92,500 CAD. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

This role is a opportunity.

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More about this job

Responsibilities

The Manager, Implementation leads a team of 3-8, overseeing performance, career development, and the continuous improvement of implementation playbooks and methodologies. They work cross-functionally to resolve systemic blockers and ensure high-quality customer outcomes through data-driven decision-making.

Requirements

Candidates must have 6-8+ years of experience in onboarding, implementation, or project management within a tech-driven environment, including at least 2 years of direct people-management experience. Strong proficiency in SaaS implementation methodologies, data analytics, and stakeholder communication is essential.

Skills

People management
Implementation management
Project management
SaaS
Customer success
Performance management
Data analysis
Stakeholder management
Process improvement
Coaching
KPI monitoring
Change management
Strategic planning
Cross-functional collaboration
Onboarding
Workflow optimization

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Paid time off

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Implementation
Customer Success
Project Management
People Management
KPIs
CSAT
CRM
Analytics
Playbooks
Onboarding
EHS platform
Digital safety management
AECO
Cross-functional leadership
Performance metrics
Capacity planning
Time-to-value
Stakeholder management
Change management
Workflow optimization
Coaching
Strategic planning
Data-driven
Remote work

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