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Added 2 mins ago
DB
Part Time Bridal Sales
David's Bridal
AB · Edmonton, AB
- $16 to $25.8 CAD / hour
- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 2 mins ago
HP
Administrative Assistant
Health Partners Management Group
NB · Tinker, NB
- Full-time
…Medical Staff members, Safety Monitor, Assisting the Training Manager, creating and maintaining Appointment Letters in accordance to the Tongue and Quill, SharePoint, maintenance of…
Added 2 mins ago
TM
Corporate Partnerships Manager
Toronto Metropolitan University
Toronto, ON
- Temporary
The Manager works with the Director, Business Development and Program Engagement to plan, develop, and lead the strategic relationship management with current and potential partners.
Added 2 mins ago
G
MEP Project Manager
GagaMuller
Vancouver, BC
- Full-time
Work with the Commissioning Manager to monitor contractor readiness and alignment with the project program.
Added 2 mins ago
SA
Supply – Language Instructor
Settlement Assistance & Family Support Services
Toronto, ON · Scarborough, ON
- Full-time
This is a supply position, based on the needs of the program
Added 3 mins ago
RM
Supervisor, Program Funding Housing
Regional Municipality of Peel
Brampton, ON
- $105,754 to $118,974 CAD / year
- Other
Reports to: Manager Strategy Planning & Performance Housing Services
Added 18 mins ago
AT
Immigration Coordinator
Armour Transportation Systems
Moncton, NB
- Full-time
Experience supporting the Provincial Nominee Program, Atlantic Immigration Program, Temporary Foreign Worker Program (TFWP)
Added 1 hour ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The HR Manager will provide HR leadership and advisory support to an assigned portfolio of clinical and corporate departments while also providing operational oversight to HR Consultants,…
Added 1 hour ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where…
Added 1 hour ago
GE
Buffet Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where…
Added 1 hour ago
GE
Blaze Bar & Grill Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where…
Added 1 hour ago
SH
General Duty Nurse (N2) - B2B Medicine/Transplant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 hour ago
TH
Window & Door Sales Part Time - ETOBICOKE N
The Home Depot Canada
Toronto, ON · Etobicoke, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 2 hours ago
QR
Responsable des succursales / Branch Manager Canada Quiz Room & Bomb Squad Canada
Quiz Room
Montreal, QC
- Full-time
Manager les équipes terrain des 8 centres : formation et accompagnement des responsables de centres et des Quiz master à distance et via des visites terrain régulières
Added 2 hours ago
HC
Clinical Research Site Manager - Toronto
Health Careers Canada
Mississauga, ON
- Full-time
…Operations at the asset level, the COAL sets and delivers the program‑level operational strategy that enables execution of the scientific…
Added 4 hours ago
F
Area Sales Executive
Ferrero
Field, BC
- Full-time
…this role you will be directly reporting to the Field Sales…
Added 4 hours ago
FH
Guest Relations Manager (Parental Leave Contract | November 1, 2026 - October 31, 2027)
Fairmont Hotels & Resorts
Vancouver, BC
- Temporary
Generous perks - Enjoy discounted rates at over 5,800 Accor hotels worldwide through our Colleague Travel Discount Program* food & beverage discounts, transit reimbursement program for…
Added 4 hours ago
OA
Machine Operator
Oldcastle APG
Balzac, AB
- Other
…complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your…
Added 5 hours ago
LH
Job Title Medical Care Aid
Lookout Housing + Health Society
Surrey, BC
- Internship
Under the direction of the Program Manager or designate, the Medical Care Aide will provide support to guests with complex needs who may be experiencing deteriorating physical health, in…
Added 5 hours ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Courtois Cardiovascular Magnetic Resonance Research Group
Added 5 hours ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the perioperative program and must meet the…
Added 5 hours ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 5 hours ago
BC
Registered Practical Nurse - Medical B6
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager the successful applicant will be responsible for comprehensive nursing care in the surgical program and must meet the following criteria:
Added 5 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 5 hours ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the perioperative program and must meet the…

GoCanvas

Manager, Implementation (Remote, Canada)

Remote, Canada

Remote

The expected base salary for this position is $92,500 CAD. · Full-time

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Job details

Pay: The expected base salary for this position is $92,500 CAD.
Job type: Full-time
Workplace: Remote
Apply by: Jan 10, 2027
Posting language: English
Posted: Oct 12, 2026

Original job description

The Role, Manager, Implementation
- this role is based for applicants located in Canada

SiteDocs, a GoCanvas company, is a leading provider of digital safety management software, trusted by thousands of teams to modernize and simplify workplace health and safety across construction, engineering, infrastructure, logistics, and beyond. We’re the highest-rated EHS platform on Gartner-owned Capterra, empowering field teams and safety leaders to replace paperwork, boost compliance, and drive real-time visibility where it matters most.

SiteDocs is part of the Nemetschek Group - a publicly traded European software company with a multi-billion-euro market capitalisation. The group brings together more than 15 specialised brands, including GoCanvas, Bluebeam, FirmusAI, Nevaris, AllPlan, VectorWorks, and SpaceWell, serving customers across the full AECO (Architecture, Engineering, Construction & Operations) spectrum. Together, we’re shaping a smarter, safer, and more sustainable built world.

Position Overview:

The Manager, Implementation leads the GoCanvas/SiteDocs Implementation team, owning team performance, development, and process. This role holds 1:1s and career development conversations for a team of 3–8, proactively monitors dashboards, KPIs, and quality metrics to identify coaching opportunities and process gaps, and partners with the Director of Implementation to build and continuously improve playbooks, methodologies, and the end-to-end customer journey. The Manager works cross-functionally with Sales, Customer Success, Support, Professional Services, and Product to remove blockers, represent the team's needs, and surface ideas that improve time-to-value and customer outcomes.

Your Most Important Initiatives:

Lead, coach, and develop a team of 3–8 (Team Lead, Sr. Implementation Managers, Implementation Managers, and Implementation Specialists) through regular 1:1s, performance management, and career development planning.
Proactively monitor dashboards, KPIs, and quality/CSAT metrics to identify performance trends, coaching opportunities, and process gaps across the team.
Own and continuously improve implementation playbooks, methodologies, tooling, and training to increase consistency, quality, and time-to-value at scale.
Manage team capacity planning, account/workload assignment strategy, hiring, and onboarding of new team members, in partnership with the Team Lead.
Partner cross-functionally with Sales, Customer Success, Support, Professional Services, and Product to improve the end-to-end customer journey and resolve systemic blockers.
Assist the Director of Implementation in leading team meetings, communicating strategic priorities, and cascading company and departmental goals.
Track and report on team- and portfolio-level implementation metrics (time-to-go-live, adoption, CSAT, escalation trends) to the Director of Implementation.
Surface ideas and recommendations to the Director of Implementation on team structure, process design, and broader customer journey strategy.

What You Bring:

6–8+ years of experience in onboarding, implementation, customer success, or project management, specifically in a tech-driven environment, including at least 2 years of direct people-management experience.
Deep understanding of GoCanvas/SiteDocs products, implementation methodology, and common industry use cases and workflows.
Proven people-management experience, with the ability to coach, develop, and hold a team accountable to performance and quality standards.
Strong project and program management skills, with experience defining and scaling repeatable delivery processes.
Data-driven approach to team performance and customer outcomes; comfortable using dashboards, CRM, and analytics tools to guide decisions.
Exceptional communication and stakeholder-management skills, with the ability to represent the team's needs to senior leadership and cross-functional partners.
Experience improving or scaling implementation processes, playbooks, or tooling in a high-growth SaaS environment.
Strong interpersonal skills for building relationships with cross-functional partners (Sales, Professional Services, Support, Product) and peers.
Adaptable and comfortable with change in a fast-paced, dynamic environment.

Extra:

Experience managing a team spanning multiple experience levels (individual contributor through player-coach) is a plus.

Why Join Us?

Join a mission-driven team focused on proactive customer success and long-term partnership. You'll collaborate with supportive colleagues, impact business growth, and play a critical role in ensuring our customers thrive with GoCanvas & SiteDocs solutions.

Our success is rooted in a wonderfully wholesome culture, best defined by our four overarching values:

Authentic Relationships - People are never a means to an end.
Continuous Learning - Test every assumption and never stay stagnant.
Interdependence - We build systems that require everyone to perform with excellence, we are a team, and we succeed or fail together.
Data Driven Decisions - Because wisdom requires understanding the facts of the matter, disputes between competing perspectives are resolved with data.

If you have any questions about your personal data privacy at SiteDocs, please visit our privacy page.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you need special assistance or accommodation while seeking employment with us, please email recruiting@gocanvas.com or call: (703) 547-8588. We are interested in every qualified candidate who is eligible to work in Canada. However, we are not able to sponsor visas.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance (medical, dental & vision), life insurance, 401(k) & paid time off. The expected base salary for this position is $92,500 CAD. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

This role is a opportunity.

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More about this job

Responsibilities

The Manager, Implementation leads a team of 3-8, overseeing performance, career development, and the continuous improvement of implementation playbooks and methodologies. They work cross-functionally to resolve systemic blockers and ensure high-quality customer outcomes through data-driven decision-making.

Requirements

Candidates must have 6-8+ years of experience in onboarding, implementation, or project management within a tech-driven environment, including at least 2 years of direct people-management experience. Strong proficiency in SaaS implementation methodologies, data analytics, and stakeholder communication is essential.

Skills

People management
Implementation management
Project management
SaaS
Customer success
Performance management
Data analysis
Stakeholder management
Process improvement
Coaching
KPI monitoring
Change management
Strategic planning
Cross-functional collaboration
Onboarding
Workflow optimization

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Paid time off

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Implementation
Customer Success
Project Management
People Management
KPIs
CSAT
CRM
Analytics
Playbooks
Onboarding
EHS platform
Digital safety management
AECO
Cross-functional leadership
Performance metrics
Capacity planning
Time-to-value
Stakeholder management
Change management
Workflow optimization
Coaching
Strategic planning
Data-driven
Remote work

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