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Added 31 mins ago
RS
Level 3 Rope Access Technicians
Rockwood Service Corporation
Red Deer, AB
- Full-time
Echo NDE is currently seeking an experienced IRATA Level 3 Rope Access Technician to support project-based work at client sites throughout Alberta.
Added 32 mins ago
A
Principal Security & Compliance Analyst
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
Autodesk is seeking an experienced Compliance Analyst to lead key aspects of its Sarbanes-Oxley (SOX) IT General Controls (ITGC) program. This individual contributor role combines deep…
Added 32 mins ago
AM
TMP Material Handler
Archway Marketing Services
Calgary, AB
- Full-time
Complete required paperwork and project time-tracking documentation
Added 32 mins ago
Quality Control Coordinator - AOTHR
Aecon
Kawartha Lakes, ON · Barrie, ON · Toronto, ON
Integrity. We lead by example, with humility and courage.
Added 46 mins ago
GT
Project Coordinator - Financials
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $55 CAD / hour
- Contract
We are seeking a highly organized, proactive, and detail-oriented professional to support project financial governance, operational governance, coordination, lead process development and…
Added 46 mins ago
PG
Construction/Project Manager
Pine Glen Group
Oakville, ON
- Contract
Lead project meetings as they are required and ensure clear communication across stakeholders
Added 46 mins ago
HT
CNC Programmer
Husky Technologies
Bolton, ON
- Full-time
Lead and perform troubleshooting to generate multiple hypotheses regarding the causes of a problem by employing methodical, logical approaches to problem solving
Added 46 mins ago
HR
RAM Specialist, Senior
Hitachi Rail
Toronto, ON
- Full-time
…activities for CBTC systems. He/she will also be assigned as RAM Lead for a project with the support from other RAM team…
Added 46 mins ago
B
Mechanical Associate (Project Engineer)
BPA
Toronto, ON
- Full-time
Lead the project team and coordinate the efforts of various internal and external stakeholders to carry out mechanical building systems projects focused on Tenant Interiors Fit-up within…
Added 46 mins ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 46 mins ago
MI
Procurement Category Specialist
MKNetwork Inc
Coquitlam, BC
- Full-time
We’re looking for a Strategic Procurement Category Specialist to lead category strategies, source and negotiate with suppliers, manage contracts, and support our Source‑to‑Pay (S2P)…
Added 46 mins ago
HR
Technical Safety Specialist
Hitachi Rail
Burnaby, BC
- Full-time
The Safety Engineering department is responsible for the safety of the products and project solutions developed and deployed by the Urban Rail Signaling business line and compliance to…
Added 46 mins ago
B
Senior Mechanical Building Engineer
BPA
Ottawa, ON
- Full-time
Lead the project team and coordinate the efforts of various internal and external stakeholders to carry out mechanical building systems projects for multiple sectors (institutional, office,…
Added 46 mins ago
HT
Test Engineering Technologist - Process Packaging
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 46 mins ago
AR
Senior Expeditor
Augment Resources
Vancouver, BC
- $85 to $95 CAD / hour
- Contract
Lead expediting activities across critical equipment, materials and supplier packages in a collaborative and high-performing project environment.
Added 46 mins ago
RG
Senior Gas Turbine Overhaul Technician
Rotation Group
Fort St. John, BC
- $115,000 to $150,000 CAD / year
- Full-time
Lead the disassembly, inspection, repair assessment and reassembly of GE LM2500 gas turbine engines and modules
Added 46 mins ago
HR
Embedded Hardware Process Manager / HEM Process Referent
Hitachi Rail
Toronto, ON
- Full-time
Discipline Lead of the Hardware and Embedded Middleware (HEM) Engineering Department for URS scope, covering Platforms, Design Deliveries to Projects, and Industrial Activities. The HEM…
Added 46 mins ago
CD
Financial Management Agent in the Budget Management Sector
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
- Full-time
Possibility of telecommuting according to current terms (pilot project);
Added 46 mins ago
C
Analyst, Corporate Strategy-EN
CAE
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…essential. Our enterprise functions don’t just support; they lead, playing a critical role in shaping the company’s path forward and ensuring both clients and employees are ready for the…
Added 46 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 46 mins ago
T
Field Marketing Manager
TCWGlobal
Toronto, ON
- $50 to $53 CAD / hour
- Full-time
We are seeking an experienced and strategic Field Marketing Manager to lead regional marketing initiatives across the Canadian market for a leading construction technology company.
Added 46 mins ago
PC
Social Media Creator and Strategist
Pixyls Crafts Inc.
Toronto, ON
- Full-time
You'll own Pixyls organic social. You come up with the ideas, you're on camera, you plan the calendar, and you lead the people who help make it. This is a hands-on role for someone who can…
Added 46 mins ago
HR
Architect, Data Communication System
Hitachi Rail
Toronto, ON
- Full-time
…collaborates with a team of engineers to understand and define the project scope, performance outcomes, and verification methods, while taking a leadership role in executing design and…
Added 46 mins ago
G
Interior Designer - Mid Level
Gensler
Toronto, ON
- Full-time
Support communication between project team, clients, vendors, contractors, consultants, and building and permitting officials
Added 46 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…

GoCanvas

Manager, Implementation (Remote, Canada)

Remote, Canada

Remote

The expected base salary for this position is $92,500 CAD. · Full-time

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Job details

Pay: The expected base salary for this position is $92,500 CAD.
Job type: Full-time
Workplace: Remote
Apply by: Jan 10, 2027
Posting language: English
Posted: Oct 12, 2026

Original job description

The Role, Manager, Implementation
- this role is based for applicants located in Canada

SiteDocs, a GoCanvas company, is a leading provider of digital safety management software, trusted by thousands of teams to modernize and simplify workplace health and safety across construction, engineering, infrastructure, logistics, and beyond. We’re the highest-rated EHS platform on Gartner-owned Capterra, empowering field teams and safety leaders to replace paperwork, boost compliance, and drive real-time visibility where it matters most.

SiteDocs is part of the Nemetschek Group - a publicly traded European software company with a multi-billion-euro market capitalisation. The group brings together more than 15 specialised brands, including GoCanvas, Bluebeam, FirmusAI, Nevaris, AllPlan, VectorWorks, and SpaceWell, serving customers across the full AECO (Architecture, Engineering, Construction & Operations) spectrum. Together, we’re shaping a smarter, safer, and more sustainable built world.

Position Overview:

The Manager, Implementation leads the GoCanvas/SiteDocs Implementation team, owning team performance, development, and process. This role holds 1:1s and career development conversations for a team of 3–8, proactively monitors dashboards, KPIs, and quality metrics to identify coaching opportunities and process gaps, and partners with the Director of Implementation to build and continuously improve playbooks, methodologies, and the end-to-end customer journey. The Manager works cross-functionally with Sales, Customer Success, Support, Professional Services, and Product to remove blockers, represent the team's needs, and surface ideas that improve time-to-value and customer outcomes.

Your Most Important Initiatives:

Lead, coach, and develop a team of 3–8 (Team Lead, Sr. Implementation Managers, Implementation Managers, and Implementation Specialists) through regular 1:1s, performance management, and career development planning.
Proactively monitor dashboards, KPIs, and quality/CSAT metrics to identify performance trends, coaching opportunities, and process gaps across the team.
Own and continuously improve implementation playbooks, methodologies, tooling, and training to increase consistency, quality, and time-to-value at scale.
Manage team capacity planning, account/workload assignment strategy, hiring, and onboarding of new team members, in partnership with the Team Lead.
Partner cross-functionally with Sales, Customer Success, Support, Professional Services, and Product to improve the end-to-end customer journey and resolve systemic blockers.
Assist the Director of Implementation in leading team meetings, communicating strategic priorities, and cascading company and departmental goals.
Track and report on team- and portfolio-level implementation metrics (time-to-go-live, adoption, CSAT, escalation trends) to the Director of Implementation.
Surface ideas and recommendations to the Director of Implementation on team structure, process design, and broader customer journey strategy.

What You Bring:

6–8+ years of experience in onboarding, implementation, customer success, or project management, specifically in a tech-driven environment, including at least 2 years of direct people-management experience.
Deep understanding of GoCanvas/SiteDocs products, implementation methodology, and common industry use cases and workflows.
Proven people-management experience, with the ability to coach, develop, and hold a team accountable to performance and quality standards.
Strong project and program management skills, with experience defining and scaling repeatable delivery processes.
Data-driven approach to team performance and customer outcomes; comfortable using dashboards, CRM, and analytics tools to guide decisions.
Exceptional communication and stakeholder-management skills, with the ability to represent the team's needs to senior leadership and cross-functional partners.
Experience improving or scaling implementation processes, playbooks, or tooling in a high-growth SaaS environment.
Strong interpersonal skills for building relationships with cross-functional partners (Sales, Professional Services, Support, Product) and peers.
Adaptable and comfortable with change in a fast-paced, dynamic environment.

Extra:

Experience managing a team spanning multiple experience levels (individual contributor through player-coach) is a plus.

Why Join Us?

Join a mission-driven team focused on proactive customer success and long-term partnership. You'll collaborate with supportive colleagues, impact business growth, and play a critical role in ensuring our customers thrive with GoCanvas & SiteDocs solutions.

Our success is rooted in a wonderfully wholesome culture, best defined by our four overarching values:

Authentic Relationships - People are never a means to an end.
Continuous Learning - Test every assumption and never stay stagnant.
Interdependence - We build systems that require everyone to perform with excellence, we are a team, and we succeed or fail together.
Data Driven Decisions - Because wisdom requires understanding the facts of the matter, disputes between competing perspectives are resolved with data.

If you have any questions about your personal data privacy at SiteDocs, please visit our privacy page.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you need special assistance or accommodation while seeking employment with us, please email recruiting@gocanvas.com or call: (703) 547-8588. We are interested in every qualified candidate who is eligible to work in Canada. However, we are not able to sponsor visas.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance (medical, dental & vision), life insurance, 401(k) & paid time off. The expected base salary for this position is $92,500 CAD. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

This role is a opportunity.

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More about this job

Responsibilities

The Manager, Implementation leads a team of 3-8, overseeing performance, career development, and the continuous improvement of implementation playbooks and methodologies. They work cross-functionally to resolve systemic blockers and ensure high-quality customer outcomes through data-driven decision-making.

Requirements

Candidates must have 6-8+ years of experience in onboarding, implementation, or project management within a tech-driven environment, including at least 2 years of direct people-management experience. Strong proficiency in SaaS implementation methodologies, data analytics, and stakeholder communication is essential.

Skills

People management
Implementation management
Project management
SaaS
Customer success
Performance management
Data analysis
Stakeholder management
Process improvement
Coaching
KPI monitoring
Change management
Strategic planning
Cross-functional collaboration
Onboarding
Workflow optimization

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Paid time off

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Implementation
Customer Success
Project Management
People Management
KPIs
CSAT
CRM
Analytics
Playbooks
Onboarding
EHS platform
Digital safety management
AECO
Cross-functional leadership
Performance metrics
Capacity planning
Time-to-value
Stakeholder management
Change management
Workflow optimization
Coaching
Strategic planning
Data-driven
Remote work

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