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Added 36 mins ago
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Ingénieur(e) En Gestion De Données ML
Ericsson
Montreal, QC
- Full-time
Based in Montreal, this role sits at the intersection of Data Management, MLOps, and enterprise hybrid-cloud platform engineering. You will help design, build, and operate the foundational…
Added 1 hour ago
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AI Solutions Engineer - Intellectual Property
Patsnap
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
This is not a traditional software engineering role. You won’t be expected to build production software from scratch, but you will need to be technically confident, comfortable building…
Added 1 hour ago
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Sr. Product Manager
LONGi Energy Storage
Burnaby, BC
- Full-time
Collaborate with R&D, hardware engineering, and firmware teams to translate customer requirements into detailed product specifications (power ratings, efficiency curves, grid-forming…
Added 2 hours ago
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Senior System Engineer – OS Kernel
Aptiv
Ottawa, ON
- Full-time
Wind River (An Aptiv Company) is seeking a Senior System Engineer – OS Kernel to contribute to the development of core kernel components for the VxWorks real-time operating system. In this…
Added 3 hours ago
RT
Information Technology Product Manager
Rang Technologies Inc
Toronto, ON
- $95 to $100 CAD / hour
- Contract
Position: Senior Specialist - IT Product Manager
Added 3 hours ago
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Information Technology Product Manager
Mindlance
Toronto, ON
- $80 to $85 CAD / hour
- Contract
Evaluate, integrate and pilot emerging technologies that expand platform capabilities and create competitive differentiation.
Added 3 hours ago
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Senior Growth Product Designer, Cross Activation
Superhuman
Vancouver, BC
- $192,000 to $265,000 USD / year
- Full-time
As a Senior Product Designer, Growth, you will design and execute activation, onboarding, and early lifecycle experiences across the Superhuman suite. You will partner closely with Product,…
Added 5 hours ago
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Senior Software Developer, Ottawa, Canada, Hybrid
Cisco
Ottawa, ON
- Full-time
We are seeking a highly skilled Senior Software Developer to deliver features needed for integration between Cisco Cloud Control and Cisco Catalyst Center. In this role, you will design and…
Added 6 hours ago
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Lead Software Engineer
Morningstar
Toronto, ON
- Full-time
This is a senior individual contributor role reporting to the Director of Technology. You will serve as a technical thought leader for a team of engineers - owning the end-to-end data…
Added 6 hours ago
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Senior Front End / Full Stack Software Engineer
REW.ca
Vancouver, BC
- Full-time
We are looking for a self-driven Senior Software Full Stack Developer (heavily front-end leaning) who offers technical leadership, hands-on development, architecture, and mentorship. This…
Added 7 hours ago
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Senior Developer
Hays
Toronto, ON · Greater Toronto Area, Canada
- $65 to $75 CAD / hour
- Contract
We are seeking an urgent-need Senior Developer with strong Java and/or Python skills to support Single Sign-On (SSO) implementations using PingFederate for both Employee and Customer…
Added 7 hours ago
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Staff Software Development Engineer – Linux Endpoint
BeyondTrust
Canada
- Full-time
…for the runtime enforcement layer of our Identity Security Platform. These components decide, in-kernel, whether to permit or deny each action an identity or AI agent attempts on a Linux…
Added 7 hours ago
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Director, Product Design
Deel
Canada
- Full-time
As a Director of Product Design, you'll own the design agenda for a major area of the Deel platform, and you'll be accountable for how it connects to everything around it. You'll lead a…
Added 7 hours ago
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Software Development Engineer macOS
BeyondTrust
Canada
- Full-time
At least 2 years’ commercial software engineering experience for the Software Development Engineer level; typically, 5 or more years, including demonstrable technical leadership, for the…
Added 7 hours ago
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Tests and Validations Specialists
EERS
Montreal, QC
- Full-time
…involved in all phases of product design. Reporting to the Senior Hardware Design Engineer, and under supervision of the EMC specialist, we expect them to perform a variety of tasks ranging…
Added 7 hours ago
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BI Modernization SME
Insight Global
Toronto, ON
- $55 to $70 CAD / hour
- Contract
- Experience supporting or leading large-scale data, analytics, reporting, or BI platform migration initiatives
Added 8 hours ago
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Manager, Implementation (Remote, Canada)
GoCanvas
Remote, Canada
- Full-time
- Remote
…and simplify workplace health and safety across construction, engineering, infrastructure, logistics, and beyond. We’re the highest-rated EHS platform on Gartner-owned Capterra, empowering…
Added 8 hours ago
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Apps Dev Tech Lead Analyst - C13 - MISSISSAUGA
Citi
Mississauga, ON
- Full-time
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 10 hours ago
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Manager, Machine Learning Engineering - Agent Factory
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
Agent Factory is where Workday’s next chapter gets built. We’re forming small, senior, cross-functional AI teams that bring together product leaders, machine learning engineers, and…
Added 12 hours ago
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Lead Full Stack Developer, Vice President
Citi
Mississauga, ON
- Full-time
The Lead Full Stack Developer will join Client Technology - a business-focused engineering division within Services Markets Banking (SMB) - where you will design and deliver…
Added 12 hours ago
ES
Senior ServiceNow Architect
EPAM Systems
Canada
- Full-time
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities.…
Added 12 hours ago
SL
Python Developer
Staffingine LLC
Toronto, ON
- Full-time
We are seeking a Senior Software Engineer to design and build highly scalable, secure, and high-performance solutions within our core banking platform.
Added 12 hours ago
L
Senior Director, Raw Materials Innovation - Materials & Technology
lululemon
Vancouver, BC
- Full-time
As the senior leader for Raw Materials Innovation, you will oversee a multi-horizon innovation portfolio spanning near-term commercialization opportunities, mid-term material platform…
Added 12 hours ago
SL
Junior Python Engineer
Staffingine LLC
Toronto, ON
- Contract
We are seeking a Senior Software Engineer to design and build highly scalable, secure, and high-performance solutions within our core banking platform.
Added 12 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…

GoCanvas

Manager, Implementation (Remote, Canada)

Remote, Canada

Remote

The expected base salary for this position is $92,500 CAD. · Full-time

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Job details

Pay: The expected base salary for this position is $92,500 CAD.
Job type: Full-time
Workplace: Remote
Apply by: Jan 10, 2027
Posting language: English
Posted: Oct 12, 2026

Original job description

The Role, Manager, Implementation
- this role is based for applicants located in Canada

SiteDocs, a GoCanvas company, is a leading provider of digital safety management software, trusted by thousands of teams to modernize and simplify workplace health and safety across construction, engineering, infrastructure, logistics, and beyond. We’re the highest-rated EHS platform on Gartner-owned Capterra, empowering field teams and safety leaders to replace paperwork, boost compliance, and drive real-time visibility where it matters most.

SiteDocs is part of the Nemetschek Group - a publicly traded European software company with a multi-billion-euro market capitalisation. The group brings together more than 15 specialised brands, including GoCanvas, Bluebeam, FirmusAI, Nevaris, AllPlan, VectorWorks, and SpaceWell, serving customers across the full AECO (Architecture, Engineering, Construction & Operations) spectrum. Together, we’re shaping a smarter, safer, and more sustainable built world.

Position Overview:

The Manager, Implementation leads the GoCanvas/SiteDocs Implementation team, owning team performance, development, and process. This role holds 1:1s and career development conversations for a team of 3–8, proactively monitors dashboards, KPIs, and quality metrics to identify coaching opportunities and process gaps, and partners with the Director of Implementation to build and continuously improve playbooks, methodologies, and the end-to-end customer journey. The Manager works cross-functionally with Sales, Customer Success, Support, Professional Services, and Product to remove blockers, represent the team's needs, and surface ideas that improve time-to-value and customer outcomes.

Your Most Important Initiatives:

Lead, coach, and develop a team of 3–8 (Team Lead, Sr. Implementation Managers, Implementation Managers, and Implementation Specialists) through regular 1:1s, performance management, and career development planning.
Proactively monitor dashboards, KPIs, and quality/CSAT metrics to identify performance trends, coaching opportunities, and process gaps across the team.
Own and continuously improve implementation playbooks, methodologies, tooling, and training to increase consistency, quality, and time-to-value at scale.
Manage team capacity planning, account/workload assignment strategy, hiring, and onboarding of new team members, in partnership with the Team Lead.
Partner cross-functionally with Sales, Customer Success, Support, Professional Services, and Product to improve the end-to-end customer journey and resolve systemic blockers.
Assist the Director of Implementation in leading team meetings, communicating strategic priorities, and cascading company and departmental goals.
Track and report on team- and portfolio-level implementation metrics (time-to-go-live, adoption, CSAT, escalation trends) to the Director of Implementation.
Surface ideas and recommendations to the Director of Implementation on team structure, process design, and broader customer journey strategy.

What You Bring:

6–8+ years of experience in onboarding, implementation, customer success, or project management, specifically in a tech-driven environment, including at least 2 years of direct people-management experience.
Deep understanding of GoCanvas/SiteDocs products, implementation methodology, and common industry use cases and workflows.
Proven people-management experience, with the ability to coach, develop, and hold a team accountable to performance and quality standards.
Strong project and program management skills, with experience defining and scaling repeatable delivery processes.
Data-driven approach to team performance and customer outcomes; comfortable using dashboards, CRM, and analytics tools to guide decisions.
Exceptional communication and stakeholder-management skills, with the ability to represent the team's needs to senior leadership and cross-functional partners.
Experience improving or scaling implementation processes, playbooks, or tooling in a high-growth SaaS environment.
Strong interpersonal skills for building relationships with cross-functional partners (Sales, Professional Services, Support, Product) and peers.
Adaptable and comfortable with change in a fast-paced, dynamic environment.

Extra:

Experience managing a team spanning multiple experience levels (individual contributor through player-coach) is a plus.

Why Join Us?

Join a mission-driven team focused on proactive customer success and long-term partnership. You'll collaborate with supportive colleagues, impact business growth, and play a critical role in ensuring our customers thrive with GoCanvas & SiteDocs solutions.

Our success is rooted in a wonderfully wholesome culture, best defined by our four overarching values:

Authentic Relationships - People are never a means to an end.
Continuous Learning - Test every assumption and never stay stagnant.
Interdependence - We build systems that require everyone to perform with excellence, we are a team, and we succeed or fail together.
Data Driven Decisions - Because wisdom requires understanding the facts of the matter, disputes between competing perspectives are resolved with data.

If you have any questions about your personal data privacy at SiteDocs, please visit our privacy page.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you need special assistance or accommodation while seeking employment with us, please email recruiting@gocanvas.com or call: (703) 547-8588. We are interested in every qualified candidate who is eligible to work in Canada. However, we are not able to sponsor visas.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance (medical, dental & vision), life insurance, 401(k) & paid time off. The expected base salary for this position is $92,500 CAD. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

This role is a opportunity.

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More about this job

Responsibilities

The Manager, Implementation leads a team of 3-8, overseeing performance, career development, and the continuous improvement of implementation playbooks and methodologies. They work cross-functionally to resolve systemic blockers and ensure high-quality customer outcomes through data-driven decision-making.

Requirements

Candidates must have 6-8+ years of experience in onboarding, implementation, or project management within a tech-driven environment, including at least 2 years of direct people-management experience. Strong proficiency in SaaS implementation methodologies, data analytics, and stakeholder communication is essential.

Skills

People management
Implementation management
Project management
SaaS
Customer success
Performance management
Data analysis
Stakeholder management
Process improvement
Coaching
KPI monitoring
Change management
Strategic planning
Cross-functional collaboration
Onboarding
Workflow optimization

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Paid time off

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Implementation
Customer Success
Project Management
People Management
KPIs
CSAT
CRM
Analytics
Playbooks
Onboarding
EHS platform
Digital safety management
AECO
Cross-functional leadership
Performance metrics
Capacity planning
Time-to-value
Stakeholder management
Change management
Workflow optimization
Coaching
Strategic planning
Data-driven
Remote work

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