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Added 26 mins ago
S
Senior Security Analyst - Cyber Security - Regular Full-Time - 2026-17134 (2026-17134)
Sunnybrook
Toronto, ON
- Full-time
Reporting to the Manager, Information Security, the Senior Cybersecurity Analyst is responsible for information technology risk assessments, defining security architecture principles, and…
Added 26 mins ago
S1
Technical Deployment Manager
Signal 1
Toronto, ON
- Full-time
As Technical Deployment Manager, you will independently lead the implementation of Signal1's AIMS platform at partner health systems from kickoff through go-live and steady-state handoff.…
Added 26 mins ago
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Consulting Manager- EPM Consulting Toronto, Canada
Voiant
Toronto, ON
- $180,000 to $185,000 CAD / year
- Full-time
Manager - Enterprise Performance Management (EPM) Solutions
Added 26 mins ago
J
Senior Project Manager – Construction
JobsMedia.io
Montreal, QC
- Full-time
At SIROY, a project manager does more than just follow a schedule. He truly takes ownership of his projects. We are looking for a senior project manager who can understand where a project…
Added 26 mins ago
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Senior Technology Manager - Security Engineering and Architecture
lululemon
Vancouver, BC
- Full-time
As the Senior Technology Manager, Security Engineering & Architecture, you will be a key leader within the Technology organization, responsible for shaping and executing the vision for…
Added 1 hour ago
C
Project Coordinator, Facilities Management – Permanent Full-Time (1.0) / Coordonnateur ou coordonnatrice, planification des installations - poste permanente à temps plein (1,0)
CHEO
Ottawa, ON
- Full-time
The Project Coordinator will report to the Senior Project Manager/ Project Manager and assist with the planning and execution of the end-to-end project delivery. You will be part of a…
Added 1 hour ago
New Grad Program - Project Estimating & Benchmarking - Engineering - Toronto - June 2027
Hydro One Networks Inc
Toronto, ON
…individuals who have a passion for learning and are looking to build their career with Hydro…
Added 1 hour ago
Customer Operations Manager
Hydro One Networks Inc
Kawartha Lakes, ON · Fenelon Falls, ON
Added 1 hour ago
MANAGER TRANSPORTATION BUSINESS SUPPORT
City of Toronto
Toronto, ON
…Transportation Services. As key member of the management team, the Manager provide expert advice to senior leadership on contract administration, procurement governance, enterprise systems,…
Added 3 hours ago
Software Development Manager, AWS ElastiCache
Amazon
Vancouver, BC
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build…
Added 3 hours ago
KM
REGIONAL MANAGER - INDUSTRIAL MAINTENANCE
KPIC Maintenance Services Inc.
AB · Edmonton, AB
- Full-time
To support our continued growth, we are seeking a Regional Manager- Industrial Maintenance for the Northern Alberta region, including Edmonton to join our collaborative and team-focused…
Added 3 hours ago
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AI Solutions Engineer - Intellectual Property
Patsnap
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
This is not a traditional software engineering role. You won’t be expected to build production software from scratch, but you will need to be technically confident, comfortable building…
Added 3 hours ago
LE
Sr. Product Manager
LONGi Energy Storage
Burnaby, BC
- Full-time
We are seeking an experienced and technically adept Product Manager to lead the product strategy and roadmap for our 3S [Power Conversion Systems (PCS), Battery Management Systems (BMS) &…
Added 5 hours ago
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Talent Acquisition Partner
BPA
Laval, QC
- Full-time
Every year, we hire nearly 250 professionals across multiple engineering disciplines to support our continued growth throughout Canada. Our Talent team partners directly with leaders to…
Added 5 hours ago
RT
Information Technology Product Manager
Rang Technologies Inc
Toronto, ON
- $95 to $100 CAD / hour
- Contract
Position: Senior Specialist - IT Product Manager
Added 5 hours ago
M
Information Technology Product Manager
Mindlance
Toronto, ON
- $80 to $85 CAD / hour
- Contract
Job Title: IT Product Manager/Information Technology Product Manager/Product Manager/Technical Product Manager
Added 5 hours ago
FC
Project Manager, Construction & Store Development
FIKA Company
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $100,000 CAD / year
- Full-time
We are hiring a Project Manager to take that work over - and to take it over quickly. The goal is a complete handover of site execution within 90 days.
Added 5 hours ago
S
IT Cloud & DevOps Engineer
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Build the technology powering critical utility infrastructure. Survalent is seeking a Cloud & DevOps Engineer to design, secure, and optimize cloud environments across Azure, AWS, and OT…
Added 6 hours ago
Project Manager, Construction and Store Development
Fire & Flower Inc.
ON
We are hiring a Project Manager to take that work over - and to take it over quickly. The goal is a complete handover of site execution within 90 days.
Added 9 hours ago
OE
Quality Engineering Technician
OSI Electronics
Toronto, ON · Scarborough, ON
- $24 USD / hour
- Full-time
It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and…
Added 9 hours ago
OE
QC Microsection Inspector
OSI Electronics
Toronto, ON · Scarborough, ON
- $18.5 USD / hour
- Full-time
It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and…
Added 9 hours ago
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Quality Assurance Manager
GagaMuller
Regina, SK
- Full-time
At GagaMuller, we empower people and organizations to build with data.
Added 9 hours ago
OE
Senior Modernization Project Manager
Otis Elevator Co.
Winnipeg, MB
- Full-time
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point…
Added 9 hours ago
D
Director, Product Design
Deel
Canada
- Full-time
Cross-functional leadership. Hold the senior Product, Engineering, and business stakeholder relationships for your area. Be the design voice in strategy conversations, not just design…
Added 10 hours ago
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Manager, Implementation (Remote, Canada)
GoCanvas
Remote, Canada
- Full-time
- Remote
The Manager, Implementation leads the GoCanvas/SiteDocs Implementation team, owning team performance, development, and process. This role holds 1:1s and career development conversations for…

GoCanvas

Manager, Implementation (Remote, Canada)

Remote, Canada

Remote

The expected base salary for this position is $92,500 CAD. · Full-time

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Job details

Pay: The expected base salary for this position is $92,500 CAD.
Job type: Full-time
Workplace: Remote
Apply by: Jan 10, 2027
Posting language: English
Posted: Oct 12, 2026

Original job description

The Role, Manager, Implementation
- this role is based for applicants located in Canada

SiteDocs, a GoCanvas company, is a leading provider of digital safety management software, trusted by thousands of teams to modernize and simplify workplace health and safety across construction, engineering, infrastructure, logistics, and beyond. We’re the highest-rated EHS platform on Gartner-owned Capterra, empowering field teams and safety leaders to replace paperwork, boost compliance, and drive real-time visibility where it matters most.

SiteDocs is part of the Nemetschek Group - a publicly traded European software company with a multi-billion-euro market capitalisation. The group brings together more than 15 specialised brands, including GoCanvas, Bluebeam, FirmusAI, Nevaris, AllPlan, VectorWorks, and SpaceWell, serving customers across the full AECO (Architecture, Engineering, Construction & Operations) spectrum. Together, we’re shaping a smarter, safer, and more sustainable built world.

Position Overview:

The Manager, Implementation leads the GoCanvas/SiteDocs Implementation team, owning team performance, development, and process. This role holds 1:1s and career development conversations for a team of 3–8, proactively monitors dashboards, KPIs, and quality metrics to identify coaching opportunities and process gaps, and partners with the Director of Implementation to build and continuously improve playbooks, methodologies, and the end-to-end customer journey. The Manager works cross-functionally with Sales, Customer Success, Support, Professional Services, and Product to remove blockers, represent the team's needs, and surface ideas that improve time-to-value and customer outcomes.

Your Most Important Initiatives:

Lead, coach, and develop a team of 3–8 (Team Lead, Sr. Implementation Managers, Implementation Managers, and Implementation Specialists) through regular 1:1s, performance management, and career development planning.
Proactively monitor dashboards, KPIs, and quality/CSAT metrics to identify performance trends, coaching opportunities, and process gaps across the team.
Own and continuously improve implementation playbooks, methodologies, tooling, and training to increase consistency, quality, and time-to-value at scale.
Manage team capacity planning, account/workload assignment strategy, hiring, and onboarding of new team members, in partnership with the Team Lead.
Partner cross-functionally with Sales, Customer Success, Support, Professional Services, and Product to improve the end-to-end customer journey and resolve systemic blockers.
Assist the Director of Implementation in leading team meetings, communicating strategic priorities, and cascading company and departmental goals.
Track and report on team- and portfolio-level implementation metrics (time-to-go-live, adoption, CSAT, escalation trends) to the Director of Implementation.
Surface ideas and recommendations to the Director of Implementation on team structure, process design, and broader customer journey strategy.

What You Bring:

6–8+ years of experience in onboarding, implementation, customer success, or project management, specifically in a tech-driven environment, including at least 2 years of direct people-management experience.
Deep understanding of GoCanvas/SiteDocs products, implementation methodology, and common industry use cases and workflows.
Proven people-management experience, with the ability to coach, develop, and hold a team accountable to performance and quality standards.
Strong project and program management skills, with experience defining and scaling repeatable delivery processes.
Data-driven approach to team performance and customer outcomes; comfortable using dashboards, CRM, and analytics tools to guide decisions.
Exceptional communication and stakeholder-management skills, with the ability to represent the team's needs to senior leadership and cross-functional partners.
Experience improving or scaling implementation processes, playbooks, or tooling in a high-growth SaaS environment.
Strong interpersonal skills for building relationships with cross-functional partners (Sales, Professional Services, Support, Product) and peers.
Adaptable and comfortable with change in a fast-paced, dynamic environment.

Extra:

Experience managing a team spanning multiple experience levels (individual contributor through player-coach) is a plus.

Why Join Us?

Join a mission-driven team focused on proactive customer success and long-term partnership. You'll collaborate with supportive colleagues, impact business growth, and play a critical role in ensuring our customers thrive with GoCanvas & SiteDocs solutions.

Our success is rooted in a wonderfully wholesome culture, best defined by our four overarching values:

Authentic Relationships - People are never a means to an end.
Continuous Learning - Test every assumption and never stay stagnant.
Interdependence - We build systems that require everyone to perform with excellence, we are a team, and we succeed or fail together.
Data Driven Decisions - Because wisdom requires understanding the facts of the matter, disputes between competing perspectives are resolved with data.

If you have any questions about your personal data privacy at SiteDocs, please visit our privacy page.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you need special assistance or accommodation while seeking employment with us, please email recruiting@gocanvas.com or call: (703) 547-8588. We are interested in every qualified candidate who is eligible to work in Canada. However, we are not able to sponsor visas.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance (medical, dental & vision), life insurance, 401(k) & paid time off. The expected base salary for this position is $92,500 CAD. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

This role is a opportunity.

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More about this job

Responsibilities

The Manager, Implementation leads a team of 3-8, overseeing performance, career development, and the continuous improvement of implementation playbooks and methodologies. They work cross-functionally to resolve systemic blockers and ensure high-quality customer outcomes through data-driven decision-making.

Requirements

Candidates must have 6-8+ years of experience in onboarding, implementation, or project management within a tech-driven environment, including at least 2 years of direct people-management experience. Strong proficiency in SaaS implementation methodologies, data analytics, and stakeholder communication is essential.

Skills

People management
Implementation management
Project management
SaaS
Customer success
Performance management
Data analysis
Stakeholder management
Process improvement
Coaching
KPI monitoring
Change management
Strategic planning
Cross-functional collaboration
Onboarding
Workflow optimization

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Paid time off

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Implementation
Customer Success
Project Management
People Management
KPIs
CSAT
CRM
Analytics
Playbooks
Onboarding
EHS platform
Digital safety management
AECO
Cross-functional leadership
Performance metrics
Capacity planning
Time-to-value
Stakeholder management
Change management
Workflow optimization
Coaching
Strategic planning
Data-driven
Remote work

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