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goeasy Ltd.

Branch Manager

Lethbridge, AB, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.

As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way - offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow - starting today.

A Day In The Life Of a Branch Manager

Create a vision and objective, leading your team to hit your branch, portfolio goals and capitalize on financial cross-sales and add-on products.
Plan schedules, administer timesheets, manage payroll, and other ad hoc administrative duties.
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Manage the health of your branch’s portfolio by ensuring accounts are in good standing and preventing customers from falling into a state of delinquency.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.

What We Are Looking For

Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment.
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction.
Experience in training and managing a small team.
Must be computer-savvy with the ability to quickly adapt to new software applications.
Able to pass background checks (criminal, employment, and credit).
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.  
For complete picture of total rewards, please click here.

We are offering $50,000.00 - $56,000.00/year CAD for this role, plus the opportunity to earn monthly and annual bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

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More about this job

Responsibilities

Lead the branch team to achieve sales and portfolio goals, grow cross-sales, and deliver strong customer experiences across in-person, phone, and email interactions. Manage branch scheduling, timesheets, payroll, customer applications, and portfolio health, including preventing delinquency.

Requirements

Candidates should have leadership experience, preferably in sales, and experience training and managing a small team. Strong communication, customer-focused sales ability, computer literacy, adaptability, and eligibility to work full-time in Canada are required; candidates must also pass criminal, employment, and credit checks.

Skills

Team Leadership
Sales Management
Customer Service
Customer Engagement
Sales and Cross-Selling
Portfolio Management
Delinquency Prevention
Staff Training
Scheduling
Payroll Administration
Communication
Results Orientation
Attention to Detail
Computer Literacy
Adaptability
Empathy

Benefits

RRSP Matching
Employee Share Purchase Plan
Employee Discounts
24/7 Virtual Healthcare
Customizable Benefits Package
Paid Birthday Off
Paid Vacation
Personal Days
Training and Development Programs
Career Coaching
Leadership Development
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Consumer Lending
Alternative Consumer Lending
Branch Management
Sales
Business Development
Financial Cross-Selling
Add-On Products
Customer Applications
Customer Satisfaction
Portfolio Management
Account Management
Delinquency Prevention
Team Leadership
Staff Training
Scheduling
Timesheets
Payroll Administration
Customer Service
Credit Products
Background Checks
Credit Checks
Employment Verification

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