Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Oct 1, 2026

Hiring at a glance

View jobs

Open jobs: 1,553
Employers: 456

Advertised starting pay

Average starting payCAD / hour: $18.44Across 235 listings
Average starting payCAD / year: $47,930Across 37 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%29 listings
Hybrid: 8%125 listings
On-site: 90%1,397 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (230), Farm Boy Inc. (187), CIBC (53).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 1 month ago
Customer Service Representative
QuadReal Property Group
Toronto, ON · Etobicoke
Full-time
Added 1 month ago
Customer Service Representative
goeasy Ltd.
Strathroy, ON
Full-time
Added 1 month ago
Customer Support Representative
Stichting Mission on Wheels
Calgary, AB
$50,000 to $55,000 CAD / year
…across Canada and the USA, and we're looking for a knowledgeable Customer Support Representative to join our team. Whether a customer has a question about an order, a logistics hiccup, or…
Added 1 month ago
Bilingual Customer Support Representative (French and English) - Part-time
Ndax Canada Inc.
Remote, Canada
Remote
Added 1 month ago
Customer Service Representative
Rentokil Initial
Concord, ON · Burlington, Ontario
Contract
Added 1 month ago
Customer Service Representative – Sportstyle and Forces- Bilingual in French and English
Salomon
Belleville, ON · East Belleville
$54,000 to $58,000 CAD / year
Full-time
Added 1 month ago
Customer Service Representative
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Calgary, AB
Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From…
Added 1 month ago
Customer Service Agent Job Openings (Full-Time)
MCI
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Full-time
…operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across…
Added 1 month ago
Customer Service Agent Job Openings (Part-Time)
MCI
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Part-time
…operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across…
Added 1 month ago
Route Sales Rep (Customer Service Representative)
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Victoria, BC
Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From…
Added 1 month ago
OVERNIGHT Customer Service Representative
Circle K
Grand Falls, NB
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Plumbing Customer Service associate
RONA
Belleville, ON
Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 1 month ago
Customer Service Representative
Crossroads C&I
Coquitlam, BC
Full-time
Added 1 month ago
Overnight Customer Service Representative
Circle K
Truro, NS
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Overnight Customer Service Representative
Circle K
Rexton, NB
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Representative
Circle K
Salisbury, NB
Part-time
As a Customer Service Representative, you will enjoy:
Added 2 months ago
Contact Centre Representative (Elmwood Spa, elmspa)
Westerkirk
Toronto, ON
Elmwood Spa is looking for a customer-focused Call Centre Representative to provide exceptional service while assisting guests with reservations, inquiries, and spa experiences. If you…
Added 3 months ago
Customer Service Representative
PAL Airlines
Happy Valley-Goose Bay, NL
Full-time
…performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we're looking for more great people to join our team. If you…
Added 1 month ago
Customer Service Associate  - Seasonal positions
La Maison Simons
Quebec, QC · Place Sainte-Foy
Part-time
Added 1 month ago
Customer Service Representative
Circle K
Truro, NS
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Collision & Glass Customer Service Representative
The Jim Pattison Auto Group
Winnipeg, MB
Jim Pattison Collision & Glass are seeking an experienced and customer-focused Bodyshop Customer Service Representative to join our team. This role is the primary point of contact for…
Added 3 months ago
Bilingual Customer Service Representative
Turf Care Products Cana
Newmarket, ON
$50,000 to $65,000 CAD / year
Full-time
…turf equipment, irrigation solutions, robotic technology, and service support to golf courses, municipalities, and landscape professionals across Canada. As a privately owned company, our…
Added 2 months ago
Customer Service Representative
PROVINCIAL AEROSPACE LTD
Sept-Îles, QC
…performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we’re looking for more great people to join our team. If you…
Added 1 month ago
Customer Service Representative
Circle K
Norton, NB
Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
Customer Service Representative
TWO MEN AND A TRUCK®
Ottawa, ON
Full-time
Provide outstanding customer service on all calls and online inquiries

goeasy Ltd.

Customer Service Representative

Strathroy, ON, Canada

Job type: Full-time
Posting language: English
Posted: Aug 18, 2026

Apply About employer

Applications open in a new tab.

Original job description

Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible - we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives - one lease at a time.

A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales

Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.

Account Management & Collections

Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.

Retail Operations

Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What We Are Looking For

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.  
For complete picture of total rewards, please click here.

We are offering $19.00 - $20.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Apply About employer

More about this job

Responsibilities

The role involves engaging customers to match them with financial and leasing products while maximizing sales through cross-selling. It also includes managing customer accounts, performing collections, and maintaining retail showroom standards and inventory.

Requirements

Candidates need proven communication skills, a sales-oriented mindset, and experience in customer-facing environments. Physical ability to lift 50+ pounds and legal eligibility to work in Canada with a clean background check are required.

Skills

Customer Engagement
Sales
Account Management
Debt Collection
Cross-selling
Retail Operations
Inventory Management
Interpersonal Communication
Multitasking
Attention to Detail
Negotiation
Merchandising

Benefits

RRSP Match
Employee Share Purchase Plan
Employee discounts on furniture, electronics, and appliances
Virtual Doctor Appointments
Customizable benefits package
Internal development training programs
Career coaching
Leadership excellence
Mentorship
Paid birthday off
Paid vacation
Personal days

Visa sponsorship

Not detected in the job text

Keywords

Lease-to-own
Financial Services
Credit-building
Retail
Collections
Merchandising
Inventory Tracking
Financial Status Evaluation
Consumer Services

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