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Added 19 mins ago
Customer Service Sales Representative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
$41,000 to $45,000 CAD / year
Full-time
Progress into sales leadership or account executive roles as performance develops
Added 20 mins ago
Senior Analyst, Product Enablement: Governance and GTM Strategy
Payments Canada
Ottawa, ON · Toronto, ON
With our people in mind, we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only…
Added 20 mins ago
Senior Go to Market Analyst, Ecosystem Integration
Payments Canada
Ottawa, ON · Toronto, ON
With our people in mind, we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only…
Added 51 mins ago
Account Executive, Inside Sales (WMHS)
Waste Management, Inc. (WM)
Brampton, ON
Full-time
The Account Executive (AE) position is a role that is focused on three main objectives: To retain current customer base; expand WMHS value and grow existing customer base; and to engage in…
Added 51 mins ago
Renewals Specialist | Spécialiste des renouvellements
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Montreal, QC
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Added 51 mins ago
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the wedge, run the pursuit, close the work, and grow the account after
Added 51 mins ago
Account Executive
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Full-time
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Added 1 hour ago
Développement des affaires & Partenariats - Dorsia, Bowie & Ryu
Groupe Ryu
Montreal, QC
Contract
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Added 2 hours ago
Employer Contributions Specialist
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Full-time
Conduct monthly reconciliation of the Undisbursed account and calculate Manulife Insurance Premiums.
Added 4 hours ago
Commercial Banking Advisor
Royal Bank of Canada
Ottawa, ON
Full-time
…member of a results-oriented team, a key partner to Commercial Account Managers and their clients. This role will be attractive to individuals who have a passion for working as part of a…
Added 4 hours ago
Business Development Representative
AppHelp by AppDirect
Montreal, QC
Full-time
…growth? Joint the ITCloud.ca Partner Channel Team! As a Partner Account Executive, you will play a pivotal role in developing and managing our partner network. You will be responsible for…
Added 5 hours ago
Performance Account Executive
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Toronto, ON
As a Performance Account Executive for Consumer Packaged Goods (CPG), you will lead and manage client and agency relationships. This requires you to be a focused, proactively self-initiate…
Added 5 hours ago
Enterprise Sales Manager
HR&S
Montreal, QC
Full-time
Candidates should possess Sales Presentations skills, with the ability to communicate value propositions clearly to senior and executive-level decision makers.
Added 6 hours ago
Commercial Banking Advisor – Indigenous Markets
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Ottawa, ON
Full-time
…member of a results-oriented team, a key partner to Commercial Account Managers and their clients. This role will be attractive to individuals who have a passion for working as part of a…
Added 6 hours ago
Strategy Advisor, Identity & Access Management
Questrade Financial Group
Toronto, ON
…must meet, and contributes to policy engine design to minimize account takeover risks. Platform delivery ownership follows the enterprise architecture decision on the CIAM target…
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B2B Sales Executive
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Full-time
We are hiring an Account Executive who wants to become exceptional at sales and negotiation.
Added 7 hours ago
Engineering Manager (Water)
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Full-time
…perform related duties as required, such as tracking project development and procuring…
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SPECIALIST, DEFENCE SUPPLY CHAIN DATA & ANALYTICS
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…Benefit Pension Plan, a $750 wellness and health care spending account, to name a…
Added 9 hours ago
Director of Sales
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Toronto, ON
Full-time
Build, strengthen, and maintain executive-level relationships with key customers while supporting strategic business development initiatives.
Added 10 hours ago
Account Manager -A&D (Showroom Hybrid)
Amark Talent Solutions
Toronto, ON · Etobicoke, ON
Full-time
Work closely with the Account Executive team on product selection and sourcing
Added 10 hours ago
Sales Manager, Velocity (Canada)
Stripe
Toronto, ON
Full-time
…out our dedicated Canadian footprint to put local leaders and Account Executives in front of local customers, driving substantial growth across the region. As a First Line Manager leading a…
Added 10 hours ago
Account Executive – Data Services and Storage
Hewlett Packard Enterprise
Mississauga, ON
Full-time
Account Executive – Data Services and StorageThis role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
Added 11 hours ago
Account Executive
LexisNexis
Toronto, ON
Full-time
Generating leads to create a pipeline of opportunities and manage the pipeline with the account team
Added 11 hours ago
Account Executive
The Ember Group
Toronto, ON
Full-time
…presence. They're building their Toronto sales floor and hiring Account…
Added 11 hours ago
Account Technology Strategist- Energy
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Full-time
Paired with a Strategic Account Executive, leveraging your large, multi-functional v-team across the breadth of the Microsoft product portfolio and the vast catalog of Microsoft Partner…

goeasy Ltd.

Customer Solutions Specialist

Miramichi, NB, Canada

Job type: Full-time
Apply by: Oct 2, 2026
Posting language: English
Posted: Sep 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible - we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives - one lease at a time.

A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales

Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.

Account Management & Collections

Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.

Retail Operations

Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What We Are Looking For

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.  
For complete picture of total rewards, please click here.

We are offering $18.00 - $19.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

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More about this job

Responsibilities

Engage customers, assess their needs, recommend financial, leasing, and home-goods solutions, and support sales through transparent communication and cross-selling. Manage customer accounts and collections, complete contract and delivery documentation, maintain store presentation and inventory, and assist with merchandise handling and deliveries.

Requirements

Candidates should have strong communication and interpersonal skills, a sales-oriented mindset, customer-facing experience, and the ability to multitask with attention to detail. They must be legally eligible to work in Canada and pass criminal, employment, and credit checks; availability for varied store shifts is required, while a driver's licence and ability to lift over 50 pounds are assets.

Skills

Customer Service
Communication
Interpersonal Skills
Sales
Cross-Selling
Account Management
Collections
Payment Processing
Negotiation
Multitasking
Attention to Detail
Inventory Management
Merchandising
Administrative Skills
Physical Merchandise Handling

Benefits

RRSP Matching
Employee Share Purchase Plan
Employee Discounts
Virtual Doctor Appointments
Customizable Benefits Package
Paid Birthday Off
Paid Vacation
Personal Days
Monthly Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Engagement
Customer Service
Sales
Cross-Selling
Financial Services
Lease-To-Own
Leasing
Credit
Credit Building
Account Management
Collections
Payment Processing
Repayment Negotiation
Customer Retention
Contract Administration
Financial Assessment
Merchandising
Inventory Management
Showroom Setup
Pricing
Promotions
Delivery Documentation
Retail Operations
Home Goods
Background Checks

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