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Added 42 mins ago
Senior Project Manager, Transportation Infrastructure – Project Delivery
Parsons Corporation
Burnaby, BC
Full-time
Oversee contractors and field activities related to due diligence, construction support, and contract administration, where applicable.
Added 56 mins ago
Employment Engagement Specialist
Spinal Cord Injury Ontario
Toronto, ON
Contract
(Contract Full-time, 35 Hours/Week, until March 31, 2027 with strong possibility of renewal)
Added 57 mins ago
Customer Marketing Manager - eCom
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Toronto, ON
Temporary
…opportunities. So, if you get excited about making a real difference as part of a winning team like we do, we want to hear from…
Added 1 hour ago
Merchandising Execution Associate (6 month contract) Part Time - 7058 St. Vital
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Added 1 hour ago
Marketing Intern - Brampton, ON (On-site)
Victaulic
Toronto, ON · Greater Toronto Area, Canada
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…and reduced risks, ensuring projects are completed safely, on time, and within budget. With over 6,000 employees spanning 50+ locations worldwide, our teams are dedicated to delivering…
Added 1 hour ago
Sales Intern - Edmonton, AB
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…and reduced risks, ensuring projects are completed safely, on time, and within budget. With over 6,000 employees spanning 50+ locations worldwide, our teams are dedicated to delivering…
Added 1 hour ago
Sales Intern - GTA
Victaulic
Toronto, ON · Greater Toronto Area, Canada
Full-time
…and reduced risks, ensuring projects are completed safely, on time, and within budget. With over 6,000 employees spanning 50+ locations worldwide, our teams are dedicated to delivering…
Added 1 hour ago
HR Intern - Brampton, ON (On-site)
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Prior exposure to an office, customer service, or administrative environment (co-op, part-time, or volunteer experience is welcome)
Added 2 hours ago
Préposé(e) au service à la clientèle NUIT -ACT
Couche-Tard
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Full-time
…be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this…
Added 2 hours ago
Automotive Technical Coordinator - 24 Month Contract/Acting
Toyota Canada Inc.
Toronto, ON
Full-time
…Product Quality & Service Support (PQSS) team. This is a 24-month contract opportunity and will report to the Manager of Advanced Technologies…
Added 2 hours ago
Part-Time Ancillary Services Associate (Contract)
Conestoga College
Kitchener, ON
Temporary Part-Time Support Staff, replacement position (immediate need – March 12, 2027, with the possibility of extension)
Added 2 hours ago
Senior Project Manager, Transportation Infrastructure – Project Delivery
Parsons Corporation
Burnaby, BC
Full-time
Oversee contractors and field activities related to due diligence, construction support, and contract administration, where applicable.
Added 2 hours ago
Coordinator, Billing
Trimac Transportation
Edmonton, AB
Full-time
Regular collaboration with internal departments including Operations, Finance, Sales, and Contract Administration as well as external contact with customer billing departments is expected…
Added 3 hours ago
Ticket Operations Administrator
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Ottawa, ON
Part-time
This part-time, contract role has an hourly rate of $22/hr. This is a replacement position and works fully on-site (40 hours per week) with a work schedule of Monday through Friday – 9:00am…
Added 3 hours ago
Customer Marketing Manager - eCom
Molson Coors
Toronto, ON
…opportunities. So, if you get excited about making a real difference as part of a winning team like we do, we want to hear from…
Added 3 hours ago
Community Development Assistant
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Prince George, BC · Civic Centre
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Added 3 hours ago
Seasonal Customer Experience Representative
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London, ON · Hamilton, Ontario
Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 3 hours ago
Seasonal Customer Experience Representative
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Ability to be mobile on the sales floor for extended periods of time
Added 4 hours ago
Seasonal Customer Experience Representative
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Ability to be mobile on the sales floor for extended periods of time
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Added 4 hours ago
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…facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain…
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Senior Director, Asset-Based Lending
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Added 4 hours ago
Portfolio Assistant
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Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 4 hours ago
Sales Representative, Local Media, Bell Media
Bell
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Manage the entire sales process - from prospecting to proposal development, negotiation, and contract execution updating Salesforce throughout.
Added 4 hours ago
Regional Sales Representative
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You’ll report directly to the Sales Manager, Central Canada and will oversee architectural hardware, hollow metal, and electro-mechanical sales within Southwestern Ontario. Contract…

goeasy Ltd.

Customer Solutions Specialist

NB, Canada
Grand-Sault/Grand Falls, NB, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible - we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives - one lease at a time.

A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales

Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.

Account Management & Collections

Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.

Retail Operations

Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What We Are Looking For

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.  
For complete picture of total rewards, please click here.

We are offering $17.50 - $18.50/hour CAD for this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Apply About employer

More about this job

Responsibilities

Engage customers, assess their needs, recommend financial, leasing, service, and home-goods solutions, and support sales through transparent communication and cross-selling. Manage customer accounts and collections, complete contract and delivery documentation, maintain store presentation and inventory, and assist with merchandise handling and deliveries.

Requirements

Candidates should have strong communication and interpersonal skills, a sales-oriented mindset, customer-facing experience, and the ability to multitask with attention to detail. They must be legally eligible to work in Canada and pass criminal, credit, and work-experience checks; availability for varied store shifts is required, while a driver's licence and ability to lift over 50 pounds are assets.

Skills

Customer Engagement
Sales
Communication
Interpersonal Skills
Account Management
Collections
Payment Processing
Negotiation
Multitasking
Attention To Detail
Inventory Management
Merchandising
Administrative Skills
Product Assembly
Physical Handling

Benefits

RRSP Matching
Employee Share Purchase Plan
Employee Discounts
Virtual Doctor Appointments
Customizable Benefits Package
Paid Birthday Off
Paid Vacation
Personal Days
Monthly Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Engagement
Sales
Cross-Selling
Financial Services
Lease-To-Own
Leasing
Credit
Credit Building
Account Management
Collections
Payment Processing
Repayment Negotiation
Customer Retention
Contract Administration
Financial Assessment
Retail Operations
Merchandising
Inventory Management
Pricing
Promotions
Delivery Documentation
Home Furnishings
Electronics
Background Check
Credit Check

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