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Added 1 hour ago
Spécialiste en acquisition de talents
Smardt
Dorval, QC
Full-time
At SMARDT, a global leader in energy-efficient chiller technology, we’re looking for a Talent Acquisition Specialist to join our growing HR team and help us meet the recruitment needs of…
Added 3 hours ago
Parts Counter Specialist
TruckPro, LLC
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Crane Carrier (Canada) Limited is seeking a Parts Specialist for Heavy Duty Aftermarket Truck Parts. This position is responsible for performing sales activities inside the store by…
Added 4 hours ago
Banking Advisor
National Bank of Canada
Montreal, QC
Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 4 hours ago
Retention Specialist
Jobber
Remote, Canada
Full-time · Remote
We’re looking for a Retention Specialist to join our Customer Success team and play a key role in helping customers overcome challenges, rediscover the value of Jobber, and continue growing…
Added 7 hours ago
Samsung Home Electronics Sales and Product Specialist
Acosta
London, ON
Part-time
As a Samsung Sales and Product Specialist, you’ll spark sales in retail stores, promote products and excite customers about everything Samsung TV. Growing sales for Premium clients is the…
Added 9 hours ago
Business Advisor
City of Saint John
Saint John, NB
Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 10 hours ago
Investment Specialist
BMO
Edmonton, AB
Full-time
Added 10 hours ago
Signature Programs Specialist
Canadian Cancer Society
Calgary, AB
$52,000 to $56,000 CAD / year
Full-time
The Signature Programs Specialist will be responsible for meeting annual participants and revenue targets for their event assignments, contributing to the overall success of the nationwide…
Added 10 hours ago
Customer Service Specialist
Transx Ltd
Guelph, ON
$50,000 to $60,000 CAD / year
Full-time
Communication & Relationship Building: Provide live customer service and support. Perform live freight tracking with proactive communication regarding any service disruptions. Participate…
Added 13 hours ago
Account Manager - National Programs
JD Sign Group
Cambridge, ON
Full-time
Own the relationship. Have a team behind you.
Added 14 hours ago
LMC-Labour Market Coordinator
Lifemark Health Group
Calgary, AB
Full-time
Title: Vocational Specialist - Labour Market Coordinator
Added 16 hours ago
Photo Lab Specialist
London Drugs Limited
Vancouver, BC
$18.25 to $21.58 CAD / hour
Other
The Photo Lab Specialist is responsible for assisting in production of all Photofinishing as well as providing superior customer service at the Photofinishing counter, while meeting quality…
Added 17 hours ago
BANKING ADVISOR
National Bank of Canada
Drummondville, QC
Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 18 hours ago
Large Format Print - Sales Specialist
Avant Imaging & Information Management, Inc.
Toronto, ON · Scarborough, ON
Full-time
AIIM is seeking a Large Format Print Sales Specialist to support the growth of our WallscapesCo and Mack Media
Added 18 hours ago
Customer Success & Community Support Specialist
The Personal Development School
Canada
Full-time
We are looking for a compassionate, reliable, and highly organized Customer Success & Community Support Specialist to join our team on a full-time basis.
Added 18 hours ago
HR System Specialist - Dispatch
School District #73 (Kamloops/Thompson)
Kamloops, BC
Full-time
School District No. 73 (Kamloops-Thompson) is currently accepting applications for the position of Human Resources System Specialist - Dispatch.
Added 20 hours ago
Beauty Advisor
London Drugs Limited
Maple Ridge, BC
Other
past experience as a makeup artist, cosmetician, beauty advisor, counter manager, skin care specialist, or similar job
Added 21 hours ago
Automotive Parts Specialist
NAPA Canada
Port Colborne, ON
Full-time
Added 22 hours ago
Document Services Administrator-Office & Admin Specialist Sr
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Saint-Paul, NB · St.-Paul, NB
Full-time
Job Class: Office and Administrative Specialist, Senior
Added 23 hours ago
Customer Success Specialist, Entry Level
Jobright.ai
Canada
Full-time
…helps users achieve better job outcomes. The Customer Success Specialist helps customers adopt the product and realize value through onboarding, product education, customer support,…
Added 23 hours ago
Pharmacy Data Specialist
MediSystem Pharmacy
London, ON
Full-time
Added 23 hours ago
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
$43,000 to $55,000 CAD / year
Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 23 hours ago
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
$43,000 to $55,000 CAD / year
Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 1 day ago
Client Experience Specialist
Edward Jones
Penticton, BC
Full-time
If you’re looking for a fulfilling career, the Client Experience Specialist role at Edward Jones may be the right opportunity for you. The Client Experience Specialist works with multiple…
Added 1 day ago
Clinical Sales Specialist(Winnipeg)
H.A.L.O Inc.
Winnipeg, MB
Full-time
Full Time Clinical Sales Specialist (Winnipeg)

Closed listing

goeasy Ltd.

Customer Solutions Specialist

NB, Canada
Grand-Sault/Grand Falls, NB, Canada

Job type: Full-time
Closing date: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

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Original job description

Archived listing. The details below describe a past opening.

Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible - we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives - one lease at a time.

A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales

Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.

Account Management & Collections

Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.

Retail Operations

Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What We Are Looking For

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.  
For complete picture of total rewards, please click here.

We are offering $17.50 - $18.50/hour CAD for this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

About employer

More about this job

Responsibilities

Engage customers, assess their needs, recommend financial, leasing, service, and home-goods solutions, and support sales through transparent communication and cross-selling. Manage customer accounts and collections, complete contract and delivery documentation, maintain store presentation and inventory, and assist with merchandise handling and deliveries.

Requirements

Candidates should have strong communication and interpersonal skills, a sales-oriented mindset, customer-facing experience, and the ability to multitask with attention to detail. They must be legally eligible to work in Canada and pass criminal, credit, and work-experience checks; availability for varied store shifts is required, while a driver's licence and ability to lift over 50 pounds are assets.

Skills

Customer Engagement
Sales
Communication
Interpersonal Skills
Account Management
Collections
Payment Processing
Negotiation
Multitasking
Attention To Detail
Inventory Management
Merchandising
Administrative Skills
Product Assembly
Physical Handling

Benefits

RRSP Matching
Employee Share Purchase Plan
Employee Discounts
Virtual Doctor Appointments
Customizable Benefits Package
Paid Birthday Off
Paid Vacation
Personal Days
Monthly Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Engagement
Sales
Cross-Selling
Financial Services
Lease-To-Own
Leasing
Credit
Credit Building
Account Management
Collections
Payment Processing
Repayment Negotiation
Customer Retention
Contract Administration
Financial Assessment
Retail Operations
Merchandising
Inventory Management
Pricing
Promotions
Delivery Documentation
Home Furnishings
Electronics
Background Check
Credit Check

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