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Added 8 mins ago
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Maintenance Manager
Civeo
Canada
- Full-time
At Civeo, our employees are the cornerstone of our success. As a global workforce accommodation specialist, we help individuals maintain healthy, productive, and connected lives while…
Added 23 mins ago
T
Bus Mgmt Specialist
TD
Toronto, ON
- Full-time
Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control…
Added 23 mins ago
M
Spécialiste principal(e), Services médicaux / Senior Specialist, Medical Services
MSD
Kirkland, QC
- Full-time
…services Affaires réglementaires, Informatique, Communications, Opérations commerciales et numériques (OCN), les Affaires juridiques et…
Added 23 mins ago
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Fleet Supervisor
ContainerWorld Forwarding Services Inc
Nanaimo, BC
- Full-time
Commercial Logistics Inc. is looking for a Fleet Supervisor to lead daily transportation operations at Pacific Rim Distribution, our Vancouver Island operation in Nanaimo.
Added 23 mins ago
S
Senior Project Controls Specialist, Planning & Scheduling
Stantec
Burnaby, BC
- Full-time
Our PMCM Water group is seeking a Senior Project Controls Specialist – Planning & Scheduling (Senior Planner) to join the team in a permanent, full-time position. In this role, you will…
Added 24 mins ago
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Spécialiste en analyse des contraintes - Structures métalliques / Stress Analysis Specialist - Metallic Structures
Airbus
Montreal, QC
- Full-time
Added 24 mins ago
AE
HR & Talent Acquisition Specialist
Aspex Eyewear Inc.
Mont-Royal, QC
- Full-time
Aspex Group is looking for an HR & Talent Acquisition Specialist to join our Montreal team.
Added 52 mins ago
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Category Specialist - Procurement and Supply Chain
ABB
Quebec, QC
- Full-time
…mechanical commodities supporting ABB Canada’s manufacturing operations. The Category Specialist – Mechanical works closely with Engineering, Manufacturing, Planning, Quality, Logistics…
Added 52 mins ago
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Bilingual Estates Specialist
Aviso
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
We're looking to fill an opening for a Bilingual Estates Specialist to join our Operations team.
Added 53 mins ago
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Spécialiste des ressources humaines
Lodgo
Montreal, QC
- Full-time
…60 people. As we continue to scale, we’re looking for an HR Specialist who can help us strengthen the systems, processes, and employee experience that support our…
Added 1 hour ago
Senior Product Specialist
Scotiabank
Toronto, ON
This role will work closely with Finance, FP&A, Technology, Data, Operations, and delivery partners. The Senior Product Specialist will shape product vision and roadmaps, manage the backlog…
Added 1 hour ago
JI
Reliability Student/Co-op- Winter 2027
J.D. Irving, Limited
Halifax, NS
- Full-time
…Reliability Engineer, Maintenance Inspector, Maintenance Quality Specialist, and Reliability Technologist - who are dedicated to keeping our operations running at peak…
Added 1 hour ago
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Accounts Payable Specialist
Identifiers | Technical Recruiters
Vaughan, ON
- $60,000 to $65,000 CAD / year
- Contract
Our client is seeking a detail-oriented and proactive Accounts Payable Specialist to join their team on an 12-month contract, with the possibility of rolling-over to a permanent position.
Added 1 hour ago
GE
Senior Health Safety Specialist
Geosource Energy Inc.
Hamilton, ON
- Full-time
Provide input, research, and guidance on health and safety matters to support company operations outside Ontario, including the U.S., as needed.
Added 1 hour ago
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Sea Logistics Operational Care Specialist, Import
Kuehne+Nagel
Mississauga, ON
- Full-time
As a Sea Logistics Operational Customer Care Specialist, you will be responsible for delivering an exceptional customer experience through proactive shipment management and operational…
Added 1 hour ago
AS
Service Coordinator / Administrator
Air Solutions Canada
Hamilton, ON · Waterdown, ON
- Full-time
Air Solutions Canada is a Southern Ontario-based compressed air specialist with over 30 years of experience providing turnkey sales, installation, and maintenance of industrial compressors.…
Added 1 hour ago
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Stagiaire - Spécialiste de données
CAE
Montreal, QC
- Full-time
…new Data and AI Platform department within our team of data specialist / data engineers. You will thus participate in CAE’s Data Strategy and its evolution. Your work will allow CAE to…
Added 1 hour ago
TG
Brand Experience Specialist
Tommy Gun's Original Barbershop
Remote, Canada
- Full-time
- Remote
The Brand Experience Specialist activates national campaigns at the local level, drives brand consistency, and fuels guest engagement through community partnerships and in-shop coaching.…
Added 1 hour ago
PC
Technical Support Team Lead
Powerhouse Controls Ltd
Cambridge, ON
- Full-time
This role is for someone who leads through action and clarity - ensuring every Automation Integration Specialist is supported, every solution is tested and documented, and every customer…
Added 1 hour ago
C
Stagiaire - Spécialiste de données-EN
CAE
Montreal, QC
- Full-time
…new Data and AI Platform department within our team of data specialist / data engineers. You will thus participate in CAE’s Data Strategy and its evolution. Your work will allow CAE to…
Added 1 hour ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
…réponse aux incidents majeurs et collabore avec les équipes des opérations TI, les utilisateurs d’affaires, les équipes techniques et les fournisseurs afin de rétablir rapidement les…
Added 1 hour ago
PC
Sr Specialist, IT Cybersecurity
Parkland Corporation
Calgary, AB
- Full-time
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 1 hour ago
T
Segment Risk Specialist – Technology and Cyber Risk Management (ATH 5304)
TD
Toronto, ON
- Full-time
Segment Risk Specialist – Technology and Cyber and Risk Management
Added 1 hour ago
T
Bus Mgmt Specialist
TD
Toronto, ON
- Full-time
Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control…
Added 1 hour ago
MS
Technical Sales Specialist
ML6 Search + Talent Advisory
Calgary, AB
- Full-time
Our client, a leading industrial solutions provider, is seeking a Technical Sales Specialist - Pressure Management to join their team in Western Canada. This role is ideal for a strategic,…

goeasy Ltd.

Customer Solutions Specialist

Halifax, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible - we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives - one lease at a time.

A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales

Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.

Account Management & Collections

Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.

Retail Operations

Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What We Are Looking For

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays).
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations.
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit).
Must have a valid Driver's license.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.  
For complete picture of total rewards, please click here.

We are offering $18.00 - $18.50/hour CAD for this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Apply About employer

More about this job

Responsibilities

Engage customers, assess their needs, recommend financial, leasing, and home-goods solutions, and support sales through transparent communication and cross-selling. Manage customer accounts and collections, complete contract and delivery documentation, maintain store presentation and inventory, and assist with merchandise handling and deliveries.

Requirements

Candidates should have strong communication and interpersonal skills, a sales-oriented mindset, and customer-facing experience; retail, finance, or leasing experience is preferred. The role requires schedule flexibility, comfort with sales calls and collections, eligibility to work in Canada, a valid driver's license, and successful background, credit, and work-experience checks; lifting 50 pounds or more is an asset.

Skills

Customer Engagement
Communication
Interpersonal Skills
Sales
Cross-Selling
Account Management
Collections
Payment Processing
Negotiation
Multitasking
Attention To Detail
Inventory Management
Merchandising
Administrative Skills
Physical Merchandise Handling

Benefits

RRSP Matching
Employee Share Purchase Plan
Employee Discounts
Virtual Doctor Appointments
Customizable Benefits Package
Paid Birthday Off
Paid Vacation
Personal Days
Monthly Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Lease-To-Own
Financial Services
Leasing
Credit
Credit Building
Home Goods
Customer Engagement
Cross-Selling
Account Management
Collections
Payment Processing
Customer Retention
Repayment Negotiation
Contract Documentation
Financial Assessment
Merchandising
Inventory Management
Delivery Coordination
Retail Operations
Background Check
Credit Check
Driver's License
RRSP Matching
Employee Share Purchase Plan

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