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Added 13 mins ago
GL
Customer Solutions Specialist
goeasy Ltd.
Regina, SK
- Full-time
Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be…
Added 1 hour ago
PM
AI Program Manager
Picton Mahoney Asset Management
Toronto, ON
- Full-time
Best Workplaces™ in Canada 2020 - 2026 | Best Workplaces™ with Most Trusted Executive Teams 2024 - 2026 | Best Workplaces™ in Financial Services & Insurance 2020 - 2026 | Best Workplaces™…
Added 1 hour ago
C
Head of Merchandising
CHANEL
Toronto, ON
- Full-time
We are seeking a strategic executive responsible for translating global vision into local success while protecting brand equity. The Head of Buying & Merchandising will lead and develop our…
Added 1 hour ago
PI
AI Program Manager
PICTON Investments
Toronto, ON
- Full-time
Best Workplaces™ in Canada 2020 - 2026 | Best Workplaces™ with Most Trusted Executive Teams 2024 - 2026 | Best Workplaces™ in Financial Services & Insurance 2020 - 2026 | Best Workplaces™…
Added 1 hour ago
EM
Business Intelligence Analyst
Exact Match Recruitment
Pickering, ON
- $80,000 to $90,000 CAD / year
- Contract
Develop end-to-end data solutions, gathering requirements from business stakeholders,
Added 2 hours ago
CC
Senior Finance Manager - Customer Finance
Coca-Cola Canada Bottling Limited
Toronto, ON
- Full-time
…serve as the strategic finance lead for a portfolio of major retail customers, partnering closely with Senior Sales Directors, National Account Directors, and cross-functional leaders to…
Added 2 hours ago
GL
Customer Solutions Specialist
goeasy Ltd.
Regina, SK
- Full-time
Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be…
Added 2 hours ago
PI
Vice President, Data Engineering
PICTON Investments
Toronto, ON
- Full-time
Best Workplaces™ in Canada 2020 - 2026 | Best Workplaces™ with Most Trusted Executive Teams 2024 - 2026 | Best Workplaces™ in Financial Services & Insurance 2020 - 2026 | Best Workplaces™…
Added 3 hours ago
VC
Head of National Accounts & Institutional Sales
Vanguard Canada
Toronto, ON
- Full-time
Develops a strategic sales plan to increase assets under management, efficiently identify quality new business relationships and leverage Vanguard capabilities for maximum success within…
Added 4 hours ago
Data Analyst, Customer Support Operations
OCS Ontario Cannabis Store
Toronto, ON
Develop retailer-focused dashboards, scorecards, reports, and analytical solutions that support business growth and improved performance.
Added 4 hours ago
OO
Data Analyst, Customer Support Operations
OCS Ontario Cannabis Store
Toronto, ON
- Full-time
Develop retailer-focused dashboards, scorecards, reports, and analytical solutions that support business growth and improved performance.
Added 5 hours ago
G&
Account Manager
Grand & Toy
Vancouver, BC
- Full-time
You are a driven and dynamic Account Executive with a passion for business development and building lasting relationships. You thrive in a fast-paced environment, combining strategic…
Added 5 hours ago
Senior Finance Manager - Customer Finance
CONA Services
Toronto, ON
…serve as the strategic finance lead for a portfolio of major retail customers, partnering closely with Senior Sales Directors, National Account Directors, and cross-functional leaders to…
Added 6 hours ago
Vice President, HR Business Partners – Corporate Functions
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Montreal, QC · Mississauga, ON
We are seeking a strategic, influential, and forward-thinking Vice President, HR Business Partners – Corporate Functions to lead the people agenda across our corporate functions (CCO, CDO &…
Added 9 hours ago
A
Payroll & Rewards Operations Lead
APPLY
Toronto, ON
- Full-time
…entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn…
Added 20 hours ago
IB
Enterprise/Commercial Account Executive – Data Foundation (MuleSoft + Informatica) or Enterprise/Commercial Account Executive - Informatica Specialist
Informatica Brasil
Vancouver, BC
- Full-time
Business-value seller: Demonstrated ability to translate technical capabilities into executive-level business outcomes (revenue, risk mitigation, and competitive advantage).
Added 21 hours ago
PB
Director, Data and Insights
Pacific Blue Cross
Burnaby, BC
- Full-time
Reporting to the Vice President, Information Technology & Enterprise Transformation, you will lead the development of PBC's enterprise data, analytics, and AI strategy, helping transform…
Added 21 hours ago
PU
Estates Maintenance Manager
poltronesofà UK
Field, BC
- Full-time
Support the development and maintenance of the estate asset register and planned maintenance programme. Use asset condition, remaining useful life and maintenance costs to develop costed…
Added 23 hours ago
LC
Senior Director, Pharmacy Experience and Transformation
Loblaw Companies Limited
Toronto, ON
- Full-time
Translate strategic opportunities into scalable solutions, leading initiatives from discovery, concept development and business case through implementation, adoption and value realization.
Added 23 hours ago
T
Manager, Client Insights - 18-month contract - Tangerine
Tangerine
Toronto, ON
- Contract
…x-sell. This role will contribute to Tangerine’s Client strategy development by building analytic framework and conducting business/statistical analyses to identify opportunities to drive…
Added 23 hours ago
Manager, Client Insights - 18-month contract - Tangerine
Scotiabank
Toronto, ON
…x-sell. This role will contribute to Tangerine’s Client strategy development by building analytic framework and conducting business/statistical analyses to identify opportunities to drive…
Added 23 hours ago
KT
Regional Account Manager
Kal Tire
Medicine Hat, AB · Brooks, AB · Lethbridge, AB
- Full-time
…teams to successfully deliver Kal Tire product and service solutions according to customer requirements. Manages and develops customer accounts to initiate and maintain favorable…
Added 23 hours ago
DN
Senior Business Development Manager - Grocery
Diebold Nixdorf
Toronto, ON
- Full-time
Diebold Nixdorf is seeking a high-energy, creative Senior-level Business Development Manager to accelerate growth across the across the Canadian Grocery Retail market / Tier 1, 2, Grocery…
Added 1 day ago
OD
Account Executive, Business Sales - Vaughan
OSL Direct Services
Vaughan, ON · Newmarket, ON
- Other
…of #belonging across the organization through learning and development. We are proud of our entire OSL family as well as our business partners across North America who have supported us…
Added 1 day ago
DI
Strategic Account Executive, Digital Commerce Services
Drake International
Canada
- Full-time
Drake International is partnering with our client to hire a Strategic Account Executive to bring in new business across retail, distribution and manufacturing. You'll own a set of strategic…

goeasy Ltd.

Customer Solutions Specialist

Dartmouth, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible - we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives - one lease at a time.

A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales

Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.

Account Management & Collections

Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.

Retail Operations

Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What We Are Looking For

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.  
For complete picture of total rewards, please click here.

We are offering $17.50 - $18.50/hour CAD for this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Apply About employer

More about this job

Responsibilities

Engage customers, assess their needs, explain lease and credit terms, and sell suitable financial services and home goods. Manage customer accounts and collections, maintain store presentation and inventory, and complete contract, delivery, and other administrative tasks.

Requirements

Candidates should have strong communication and interpersonal skills, a sales-oriented mindset, customer-facing experience, and the ability to multitask with attention to detail. They must be legally eligible to work in Canada and pass criminal, employment, and credit checks; availability for varied store shifts is required, while a driver's licence and ability to lift over 50 pounds are assets.

Skills

Customer Engagement
Sales
Communication
Interpersonal Skills
Account Management
Collections
Negotiation
Cross-Selling
Payment Processing
Financial Assessment
Inventory Management
Merchandising
Attention to Detail
Multitasking
Administrative Skills

Benefits

RRSP Matching
Employee Share Purchase Plan
Employee Discounts
Virtual Doctor Appointments
Customizable Benefits Package
Training and Development Programs
Career Coaching
Mentorship
Paid Birthday Off
Paid Vacation
Personal Days

Visa sponsorship

Not detected in the job text

Keywords

Lease-To-Own
Financial Services
Home Goods
Lease Agreements
Credit
Credit Building
Cross-Selling
Customer Accounts
Payment Processing
Overdue Accounts
Collections
Repayment Negotiation
Financial Assessment
Merchandising
Inventory Management
Retail Operations
Delivery Documentation
Background Check
Credit Check
Customer Retention

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