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Added 3 hours ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 3 hours ago
W
Associate Client Advocate (Account Manager) - Natural Resources
WTW
Calgary, AB
- Full-time
The Associate Client Advocate (ACA) is a client-facing role responsible for delivering exceptional service and supporting the strategic management of commercial Property & Casualty…
Added 5 hours ago
SENIOR ENTERPRISE TECHNOLOGY PROCUREMENT & CONTRACT SPECIALIST
City of Toronto
Toronto, ON
Identifies potential cross-division initiatives or similar business needs to facilitate collaboration in solution development or potential service integration across the City.
Added 6 hours ago
A
Product Support Engineer - NAMER
Ashby
Canada
- Full-time
Support Specialist owns cases and customer communication end-to-end. Troubleshoots complex issues by navigating internal tooling - audit logs, user experience testing, and API testing - to…
Added 6 hours ago
UO
Tech/Facility Support Analyst, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
Minimum 2 years of Customer service, Facilities or IT support experience, with the ability to learn and adapt variety of tasks.
Added 6 hours ago
IC
Business Specialist
IT Connex
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Request Management, Change Management, Problem Management, Service Catalog, Customer Service Management (CSM), Change Advisory Board (CAB)…
Added 6 hours ago
M
Senior Social Content Specialist
Metrolinx
Toronto, ON
- Full-time
Our Strategy, Planning & Partnerships team is seeking a Senior Social Content Specialist for a 15 month contract term. Reporting to the Manager, Social Media, this role is responsible for…
Added 10 hours ago
T
Mobile Mortgage Specialist
TD
Innisfil, ON
- Full-time
If so, our Mobile Mortgage Specialist position offers a unique opportunity for you to achieve your professional goals while flexing your work schedule to maintain the right balance for you.…
Added 10 hours ago
M
Sales Support Specialist - Multi-Residential (Contract)
Morguard
Windsor, ON
- Full-time
A commitment to “Best in Class” Customer Service
Added 11 hours ago
ST
Surveying & Geomatics Solutions Specialist
Spatial Technologies
AB · Edmonton, AB
- Full-time
Spatial is looking for a motivated, ambitious, highly driven Surveying & Geomatics Solutions Specialist to join our team. If you have an entrepreneurial spirit with a passion for surveying,…
Added 11 hours ago
HH
Medical Office Assistant
Harrison Healthcare
Vancouver, BC
- $25 to $29 CAD / hour
- Full-time
Continuous Improvement: Foster ongoing learning and skill development. Utilize new tools and methodologies to identify opportunities to optimize workflows and enhance the overall client…
Added 12 hours ago
NB
Banking Advisor D
National Bank of Canada
Montreal, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 12 hours ago
UO
Development Coordinator, UCVM
University of Calgary
Calgary, AB
- Full-time
2 to 3 years of progressive client and/or customer service experience in an organization.
Added 12 hours ago
NB
Banking Advisor
National Bank of Canada
Shippagan, NB
- Temporary
…depending on team availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in…
Added 12 hours ago
C
Assistant Team Leader, Wine, Spirits, and Beer
Co-op
Shellbrook, SK
- Full-time
You are looking for a career in Retail Store Operations and Customer Service and meet the following:
Added 12 hours ago
Account Executive, National Accounts
The Canada Life Assurance Company
Ottawa, ON
Work collaboratively with respective service counterparts to ensure customer service needs are exceeded
Added 12 hours ago
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Senior Manager, Finance (Controllership, Canadian P&C)
BMO
Toronto, ON · FCP
- Full-time
…sources and practices, reduces ongoing costs, and increases service level…
Added 13 hours ago
T
Business Banking Specialist
TD
Montreal, QC
- Full-time
Implements sales and customer service procedures and approaches to complete work
Added 13 hours ago
T
Audit Manager II, Financial Crimes Audit, High Risk Areas (667)
TD
Toronto, ON
- Full-time
…and Initiatives, Training, Regulatory Compliance Management, Customer Due Diligence/Know your Customer, Enhance Due Diligence, Customer Risk Rating including High Risk Customer Types (Money…
Added 13 hours ago
IH
Licensed Practical Nurse
Inspired HR
Calgary, AB
- Full-time
Book patients for specialist consultant assessments and educate patient, and/or caregiver attending the appointment on what to expect from the appointment, and what/how to prepare for the…
Added 13 hours ago
GL
Customer Solutions Specialist
goeasy Ltd.
Regina, SK
- Full-time
A day in a life of a Customer Solutions Specialist:
Added 13 hours ago
W
Talent Acquisition Specialist
Wagepoint
Remote, Canada
- $75,000 to $85,000 CAD / year
- Temporary
- Remote
Stay Curious and Kind by challenging assumptions, learning quickly, and leading with empathy.
Added 14 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Bromont, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 14 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Amherst, QC · Saint-Rémi-d’Amherst, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 14 hours ago
B
Senior Manager, Commercial Cards Fraud Strategy
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Toronto, ON · Halifax, NS · FCP
- Full-time
…group goals. Provides subject matter expertise in the design, development, management and implementation of assigned projects from business case development through…

goeasy Ltd.

Customer Solutions Specialist

Regina, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible - we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives - one lease at a time.

A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales

Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.

Account Management & Collections

Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.

Retail Operations

Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What We Are Looking For

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.  
For complete picture of total rewards, please click here.

We are offering $20.00 - $21.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Apply About employer

More about this job

Responsibilities

Engage customers, assess their needs, recommend financial, leasing, service, and home-goods solutions, and support sales through cross-selling. Manage customer accounts and collections, complete contract and delivery documentation, maintain store presentation and inventory, and assist with merchandise handling and delivery.

Requirements

Candidates should have strong communication and interpersonal skills, a sales-oriented mindset, and customer-facing experience, preferably in retail, finance, or leasing. They must be able to work varied shifts, handle multitasking and physical tasks, manage difficult customer conversations, be legally eligible to work in Canada, and pass criminal, employment, and credit checks; a driver's licence is an asset.

Skills

Customer Engagement
Sales
Communication
Interpersonal Skills
Account Management
Collections
Negotiation
Multitasking
Attention To Detail
Payment Processing
Inventory Management
Merchandising
Administrative Skills
Product Assembly
Physical Handling

Benefits

RRSP Matching
Employee Share Purchase Plan
Employee Discounts
Virtual Doctor Appointments
Customizable Benefits Package
Paid Birthday Off
Paid Vacation
Paid Personal Days
Monthly Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Engagement
Sales
Cross-Selling
Lease-To-Own
Financial Services
Leasing
Credit
Credit Building
Account Management
Collections
Payment Processing
Repayment Negotiation
Customer Retention
Contract Documentation
Financial Assessment
Merchandising
Inventory Management
Retail Operations
Product Assembly
Delivery Coordination
Background Check
Credit Check
Driver's Licence

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