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Added 2 mins ago
IF
Director - Credit Trading
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
…managers, analysts, and cross-functional teams, including Legal, Operations, and Compliance, to facilitate efficient trade execution and portfolio…
Added 2 mins ago
IF
Claims Analyst
iA Financial Group
Vancouver, BC
- Full-time
You will work closely with Claims Specialists, contribute to the team’s day-to-day operations, and progressively build the knowledge and capabilities required to advance your career within…
Added 2 mins ago
IF
Transaction Technician
iA Financial Group
Quebec, QC · Vancouver, BC
- Full-time
…the accuracy, compliance, and efficiency of administrative operations that support our clients and business…
Added 2 mins ago
IF
Accounting Technician
iA Financial Group
Toronto, ON · Vancouver, BC
- Full-time
…expertise, and a positive work environment are at the heart of daily…
Added 2 mins ago
IF
Agency Support Agent (Brossard)
iA Financial Group
Montreal, QC · Brossard, QC
- Full-time
Contributing positively to agency operations by helping manage office facilities, mail, office supplies, and documenting processes and procedures related to agency activities
Added 2 mins ago
IF
Associate Director - Security Finance
iA Financial Group
Toronto, ON
- Full-time
Communicates clearly and can effectively coordinate activities across trading, operations and external counterparties.
Added 2 mins ago
IF
Intern – Associate, Investment Products and Platforms
iA Financial Group
Toronto, ON
- $23.5 to $29.5 CAD / hour
- Full-time
Added 2 mins ago
IF
Senior Corporate Actuarial Advisor
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Has a strong ability to assess the impact of corporate strategies on actuarial processes and operations.
Added 2 mins ago
IF
Transaction Technician
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC · Vancouver, BC
- Full-time
…the accuracy, compliance, and efficiency of administrative operations that support our clients and business…
Added 2 mins ago
IF
Administrator
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Validate financial transactions, carry out purchase, sale and transfer operations, prepare various financial and transactional reports and prioritize requests based on their impact on…
Added 2 mins ago
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Manager, Exclusive Services
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC · Vancouver, BC
- Full-time
Identifying and recommending opportunities for improvement within administrative operations based on partner feedback;
Added 2 mins ago
IF
Senior Advisor, IT Disaster Recovery and Resilience
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Has more than 10 years of experience in information technology, particularly in infrastructure, IT operations, architecture, and business continuity, including 5 years in disaster recovery…
Added 2 mins ago
IF
Transaction Technician
iA Financial Group
Quebec, QC
- $47,544 to $78,090 CAD / year
- Full-time
…Technician, you will play a key role in processing administrative operations related to insurance contracts and maintaining the accuracy of client…
Added 2 mins ago
IF
Student - Branch Coordinator
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC
- $23.5 to $28.75 CAD / hour
- Full-time
…client service excellence while developing valuable skills in operations, administration, and process…
Added 2 mins ago
IF
Transaction Technician
iA Financial Group
Quebec, QC
- Full-time
…the accuracy, compliance, and efficiency of administrative operations that support our clients and business…
Added 2 mins ago
IF
Transaction Technician
iA Financial Group
Toronto, ON
- Full-time
…the accuracy, compliance, and efficiency of administrative operations that support our clients and business…
Added 2 mins ago
IF
Agent(e) de soutien aux agences, suppléant(e) - Montréal et environs (Temporaire 12 mois)
iA Financial Group
Montreal, QC
- Full-time
· Collaborer étroitement avec les directeurs d’agence et les différentes équipes de soutien afin d’assurer une coordination efficace des opérations et des demandes.
Added 2 mins ago
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Assistant Branch Manager
iA Financial Group
Toronto, ON
- Full-time
Added 2 mins ago
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Managing Partner (Full Time, Permanent) Brio Steinbach
Brio Insurance
Steinbach, MB
- Full-time
The Managing Partner is responsible for day to day operations of the branch, leading and supervising a staff committed to service excellence and ensuring sales of products contribute…
Added 17 mins ago
UR
Residential Property Manager
Universal Realty Group
Halifax, NS
- Full-time
We’re looking for a Residential Property Manager to lead the day-to-day operations of our residential portfolio located in the heart of Halifax, NS. You’ll be responsible for ensuring…
Added 17 mins ago
CC
Finance Manager
CLEAResult Canada
Laval, QC
- $52 to $62 CAD / hour
- Full-time
Introduce and improve planning processes, reporting tools, and data quality in collaboration with Finance, Accounting, and Operations.
Added 17 mins ago
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Assistant Store Manager - GTA
Lindt & Sprüngli (Canada), Inc
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Assist with the management of the daily operations of Lindt Chocolate Shop
Added 17 mins ago
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Client Advisor
RBC
Sackville, NB · Amherst, NS
- Part-time
Added 17 mins ago
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Finance Manager
CLEAResult
Montreal, QC · Quebec, Montreal - de la Gauchetiere
- Full-time
Introduce and improve planning processes, reporting tools, and data quality in collaboration with Finance, Accounting, and Operations.
Added 17 mins ago
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Group Product Manager - Billing & Product Support
CIBC
Toronto, ON
- Full-time
…project delivery skills and understanding of our network and…

goeasy Ltd.

Customer Solutions Specialist

Regina, SK, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible - we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives - one lease at a time.

A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales

Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.

Account Management & Collections

Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.

Retail Operations

Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What We Are Looking For

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.  
For complete picture of total rewards, please click here.

We are offering $20.00 - $21.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

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More about this job

Responsibilities

Engage customers, assess their needs, recommend financial, leasing, service, and home-goods solutions, and support sales through cross-selling. Manage customer accounts and collections, complete contract and delivery documentation, maintain store presentation and inventory, and assist with merchandise handling and delivery.

Requirements

Candidates should have strong communication and interpersonal skills, a sales-oriented mindset, and customer-facing experience, preferably in retail, finance, or leasing. They must be able to work varied shifts, handle multitasking and physical tasks, manage difficult customer conversations, be legally eligible to work in Canada, and pass criminal, employment, and credit checks; a driver's licence is an asset.

Skills

Customer Engagement
Sales
Communication
Interpersonal Skills
Account Management
Collections
Negotiation
Multitasking
Attention To Detail
Payment Processing
Inventory Management
Merchandising
Administrative Skills
Product Assembly
Physical Handling

Benefits

RRSP Matching
Employee Share Purchase Plan
Employee Discounts
Virtual Doctor Appointments
Customizable Benefits Package
Paid Birthday Off
Paid Vacation
Paid Personal Days
Monthly Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Engagement
Sales
Cross-Selling
Lease-To-Own
Financial Services
Leasing
Credit
Credit Building
Account Management
Collections
Payment Processing
Repayment Negotiation
Customer Retention
Contract Documentation
Financial Assessment
Merchandising
Inventory Management
Retail Operations
Product Assembly
Delivery Coordination
Background Check
Credit Check
Driver's Licence

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