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Added 12 mins ago
VH
RN/RPN - Adult Visiting Program (Central)
VHA Home HealthCare
Toronto, ON · Lawrence Office
- Full-time
…what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams…
Added 12 mins ago
S
AZ Truck Driver
Sanimax
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- Full-time
Looking for a safe work environment where you can be entirely independent? Are you looking for a predictable schedule because your family and personal life come first? Want to give meaning…
Added 12 mins ago
TC
Enterprise Software Administrator, PFT
The Corporation of UCLG
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- Full-time
Must have a valid Ontario Class G driver’s license and access to a reliable vehicle.
Added 12 mins ago
TC
Winter Equipment Operator II Casual
The Corporation of UCLG
ON · Greenbush, ON
- Part-time
…and 7% in lieu of benefits. In addition, temporary employees can participate in our OMERS Pension program and Employee and Family Assistance program (EFAP) through Telus…
Added 12 mins ago
Specialist, Corporate Security
CONA Services
Montreal, QC
Join a local, family-owned business that’s part of a globally recognized brand, where you can develop your capabilities, competencies, and career.
Added 12 mins ago
Specialist, Corporate Security
CONA Services
Montreal, QC
Join a local, family-owned business that’s part of a globally recognized brand, where you can develop your capabilities, competencies, and career.
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Letter Carrier - Delivery Agent
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Canada Post is an exciting place to work! And you can be part of it!
Added 12 mins ago
Field Operations Associate
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Victoria, BC
Added 27 mins ago
BG
Precision Agriculture Specialist
Brandt Group of Companies
Red Deer, AB
- Full-time
Promote machine connectivity and how the data can provide an operational efficiency insight to customers.
Added 27 mins ago
DB
Account Manager
Doman Building Materials Group
Saskatoon, SK
- Full-time
You will need a valid Canadian driver's license with a clean driving record. Maintaining a clean driving record is a condition of employment.
Added 27 mins ago
O|
Aircraft Maintenance Engineer
ONresources | RichessesON
Sault Ste. Marie, ON
- $57.77 to $61.9 CAD / hour
- Full-time
You must have a valid class 'G' driver's licence or equivalent, as recognized by the Province of Ontario. The offer of employment is conditional upon the successful candidate providing…
Added 27 mins ago
CM
Crisis Worker
Canadian Mental Health Association Peel Dufferin
Brampton, ON
- Full-time
Valid Canadian driver’s license and access to an insured automobile in good repair
Added 27 mins ago
O
Security Guard
OPENLANE
Richmond, BC
- Full-time
At OPENLANE we make wholesale easy so our customers can be more successful.
Added 27 mins ago
CB
CloudOps Administrator (Canada) - N.A. Service Delivery Group
Canadian Bank Note Company, Limited
Ottawa, ON
- $75,000 to $93,000 CAD / year
- Full-time
…across the following domains: border security, civil identity, driver licence/identification and vehicle information, excise control, currency, lotteries and charitable…
Added 27 mins ago
DB
Account Manager
Doman Building Materials Group Ltd
Saskatoon, SK
- Full-time
You will need a valid Canadian driver’s license with a clean driving record. Maintaining a clean driving record is a condition of employment.
Added 27 mins ago
Territory Sales Representative - Halifax
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Halifax, NS
You are a strong team player that can inspire others; you respect your commitments, hold yourself and others around you accountable
Added 42 mins ago
Building Systems Technician III
Canadian Blood Services
Ottawa, ON
Must have valid driver’s license and access to a personal vehicle.
Added 42 mins ago
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Site Trainer
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Fort McMurray, AB
- Full-time
…required training requirements for their assigned position. This can include but is not limited to CBLs, Client training, SOP reviews and manufacturer specific…
Added 42 mins ago
Student Research Assistant, Materials Circularity (Casual)
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…commitment to excellence and innovation. Your skills and experience can shape the future of education and make a real impact in our…
Added 42 mins ago
Student Research Assistant, Environmental Monitoring (Casual)
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
…commitment to excellence and innovation. Your skills and experience can shape the future of education and make a real impact in our…
Added 42 mins ago
PC
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- Full-time
Class 5 Driver's License with a clean driver's abstract.
Added 42 mins ago
HT
Hardware & Embedded Systems Engineer - AI-Edge Devices
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- Contract
Debug and implement hardware communication protocols including I2C, SPI, UART, and CAN, performing independent board-level debugging and full functional verification of research prototypes.
Added 42 mins ago
F
Webber - Operations Manager - Infrastructure Management
Ferrovial
ON · CAN - Webber - Infra - York
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Added 42 mins ago
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New Graduate, Rail, Transit Systems & Telecoms
AtkinsRéalis
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…you seeking to join an inclusive and diverse team that you can truly count on? You’ve come to the right…
Added 42 mins ago
EC
Material Handler/Delivery Driver
EMCO Corporation
Parksville, BC
- Full-time
We are seeking a detail-oriented and efficient Material Handler/Delivery Driver to join our team in Parksville, Canada. In this role, you will be responsible for managing the flow of…

goeasy Ltd.

Customer Solutions Specialist

NB, Canada
Grand-Sault/Grand Falls, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible - we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives - one lease at a time.

A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales
- Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
- Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
- Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
- Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.

Account Management & Collections
- Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
- Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
- Conduct collection activities on financial services and products while maintaining empathy and professionalism.
- Build long term customer relationships to creates trust and increase customer retention.
- Follow up with customers on missed payments and negotiate repayment terms where applicable.

Retail Operations
- Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
- Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
- Bring products to life by assembling and disassembling electronics and home furnishings as needed.
- Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
- Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
- Perform other duties as assigned by management.

What We Are Looking For

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.  
For complete picture of total rewards, please click here.

We are offering $17.50 - $18.50/hour CAD for this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Apply About employer

More about this job

Responsibilities

Engage customers, assess their needs, recommend financial, leasing, and home-goods solutions, and support sales through transparent communication and cross-selling. Manage customer accounts and collections, complete contract and delivery documentation, maintain store presentation and inventory, and assist with merchandise handling and deliveries.

Requirements

Candidates should have strong communication and interpersonal skills, a sales-oriented mindset, and customer-facing experience; retail, finance, or leasing experience is preferred. They must be able to work varied store shifts, pass criminal, employment, and credit checks, and be legally eligible to work in Canada; lifting 50 pounds or more and having a driver's licence are assets.

Skills

Customer Engagement
Sales
Communication
Interpersonal Skills
Account Management
Collections
Negotiation
Multitasking
Attention To Detail
Inventory Management
Merchandising
Payment Processing
Administrative Skills
Physical Merchandise Handling

Benefits

RRSP Matching
Employee Share Purchase Plan
Employee Discounts
Virtual Doctor Appointments
Customizable Benefits Package
Paid Birthday Off
Paid Vacation
Personal Days
Monthly Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Engagement
Sales
Cross-Selling
Financial Services
Lease-To-Own
Leasing
Credit
Credit Building
Account Management
Collections
Payment Processing
Repayment Negotiation
Contract Administration
Financial Assessment
Customer Retention
Retail Operations
Merchandising
Inventory Management
Delivery Documentation
Home Furnishings
Electronics
Background Check
Credit Check
Driver's Licence

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