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Added 24 mins ago
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Learning Module Specialist
TransLink
Vancouver, BC · Greater Vancouver, BC
- $7,556 to $9,062 CAD / month
- Full-time
The Learning Module Specialist is responsible for maintaining and enhancing TransLink’s Learning Management System as well as recommending and supporting improvement solutions. This role…
Added 24 mins ago
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IDEA Specialist, Office of I-IDEAS - Temporary Full-Time (1.0)
CHEO
Ottawa, ON
- $49.02 to $57.65 CAD / hour
- Full-time
Assessing corporate and departmental IDEA training needs, contributing to the development, delivery and sourcing of awareness building and formal and informal learning opportunities.
Added 24 mins ago
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Organizational Development Specialist, Change & Enablement
Day & Ross
Hartland, NB
- Full-time
Reporting to the Manager, Organizational Development, and working closely with HR, business leaders, and project teams, the Specialist leads change impact assessments, crafts clear change…
Added 39 mins ago
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Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
We are looking for an experienced and results-driven Senior Revenue Enablement Specialist, Digital to join our global Revenue Enablement team.
Added 53 mins ago
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Specialist - Corporate Safety
City of Medicine Hat
Medicine Hat, AB
- Full-time
Career growth and development: We encourage you to Be Curious, offering training and development that fosters continuous learning.
Added 53 mins ago
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Editor - Search and Discovery
McKinsey & Company
Toronto, ON
- Full-time
Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable,…
Added 53 mins ago
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RESEARCH FELLOW IN ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING FOR SCIENTIFIC DISCOVERY
The University of Manchester
Manchester, NS
- Full-time
This position offers an exciting opportunity to contribute to the development of next-generation computational approaches for scientific discovery while helping to expand AI and…
Added 53 mins ago
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Customer Success Specialist
Sirius Personnel
Hamilton, ON · Greater Hamilton (Burlington) Metropolitan Area
- $60,000 to $70,000 CAD / year
- Full-time
Profile: Our client provides direct marketing, print production, and customer communication services to businesses and is looking for a Customer success Specialist to manage an existing…
Added 53 mins ago
Corporate Project Management Specialist (1 Year Contract)
Circle of Care, Sinai Health
Toronto, ON
The Corporate Project Management Specialist provides hands-on project support for strategic, interdisciplinary and interdepartmental initiatives. Each project remains owned and sponsored by…
Added 1 hour ago
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Compressor Technical Support Specialist
Atlas Copco
Calgary, AB
- Full-time
As our newest Technical Support Specialist, you will be responsible for providing day-to-day support to the field organization by solving technical problems and providing effective training…
Added 1 hour ago
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Exercise Specialist - Contract
South Calgary Primary Care Network
Calgary, AB
- Contract
The Exercise Specialist is a key member of the Movement and Exercise Services team, delivering evidence-based exercise education, assessment and consultation services in collaboration with…
Added 1 hour ago
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Compressor Technical Support Specialist
Atlas Copco
AB · Edmonton, AB
- Full-time
As our newest Technical Support Specialist, you will be responsible for providing day-to-day support to the field organization by solving technical problems and providing effective training…
Added 1 hour ago
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Clinical Nurse Specialist (CNS) - Advanced Practice - Cardiac Population
Fraser Health Authority
New Westminster, BC
- $55.25 to $79.42 CAD / hour
- Full-time
We currently have an exciting opportunity for a full-time Clinical Nurse Specialist (CNS) to join the Learning Strategies and Professional Practice.
Added 1 hour ago
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Immersive Technology Specialist (3 positions)
Fanshawe College
London, ON
- Full-time
The Immersive Technology Specialist, reporting directly to the Director, Immersive Technologies and Simulation, plays a crucial role in facilitating the seamless integration, utilization,…
Added 1 hour ago
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Senior Communications Specialist
College of Pharmacists of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Chief Operations Officer, the Senior Communications Specialist leads the development and implementation of communication strategies that support CPhM's mandate, strategic…
Added 1 hour ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
We are looking for an experienced and results-driven Senior Revenue Enablement Specialist, Digital to join our global Revenue Enablement team.
Added 1 hour ago
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Animal Care Specialist (6 Month Contract)
b11c186e-e2ea-4e63-9aba-bf4bf8dffa4e
Guelph, ON
- Full-time
- Contract
Learning and development catalog and opportunities
Added 1 hour ago
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Senior Specialist, Corporate Actions Bancs and Trust Payment processing
Royal Bank of Canada
Toronto, ON
- Full-time
Leaders who support your development through coaching and managing opportunities
Added 2 hours ago
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Shift Scheduling Specialist
NAV CANADA
Winnipeg, MB · Toronto, ON
- Full-time
If you’re looking for a career in aviation and an opportunity to join a team that plays a pivotal role in the deployment of our operational staff, this might be the role for you. We are…
Added 2 hours ago
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Research Mobilization Officer
Indspire
Toronto, ON
- Full-time
Indspire is seeking a Research Mobilization (RM) Officer to join our team. Reporting to the Research Mobilization Specialist, the RM Officer will support efforts to enhance the…
Added 2 hours ago
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Senior IT Audit Manager
BMO
Toronto, ON · FCP
- Full-time
Maintains working knowledge of the industry, regulatory, broad economic environment, and internal environment, as to the development of new strategies and plans, opportunities and risk, to…
Added 2 hours ago
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VALUATION SPECIALIST
BDC
Montreal, QC
- Full-time
Opportunities for learning, training and development, and much more...
Added 2 hours ago
FT
Immersive Technology Specialist (3 positions)
Fanshawe Toronto@ILAC
London, ON
- Full-time
The Immersive Technology Specialist, reporting directly to the Director, Immersive Technologies and Simulation, plays a crucial role in facilitating the seamless integration, utilization,…
Added 2 hours ago
Applications Engineering Specialist
Siemens
Saskatoon, SK
The Applications Engineering Specialist works directly with Siemens EDA’s customers to help grow the adoption and use of Siemens’s Solido software in their circuit design and verification…
Added 2 hours ago
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Spécialiste manufacturier - quart de jour / Manufacturing specialist - day shift
Hitachi
Varennes, QC · (HE)Office_QC, Varennes
- Full-time
Hitachi Energy is seeking a Manufacturing Specialist to join our manufacturing team in Varennes. In this hands-on role, you will be responsible for manufacturing performance, stability, and…

goeasy Ltd.

Customer Solutions Specialist

NB, Canada
Grand-Sault/Grand Falls, NB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible - we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives - one lease at a time.

A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales
- Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
- Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
- Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
- Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.

Account Management & Collections
- Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
- Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
- Conduct collection activities on financial services and products while maintaining empathy and professionalism.
- Build long term customer relationships to creates trust and increase customer retention.
- Follow up with customers on missed payments and negotiate repayment terms where applicable.

Retail Operations
- Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
- Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
- Bring products to life by assembling and disassembling electronics and home furnishings as needed.
- Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
- Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
- Perform other duties as assigned by management.

What We Are Looking For

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.  
For complete picture of total rewards, please click here.

We are offering $17.50 - $18.50/hour CAD for this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Apply About employer

More about this job

Responsibilities

Engage customers, assess their needs, recommend financial, leasing, and home-goods solutions, and support sales through transparent communication and cross-selling. Manage customer accounts and collections, complete contract and delivery documentation, maintain store presentation and inventory, and assist with merchandise handling and deliveries.

Requirements

Candidates should have strong communication and interpersonal skills, a sales-oriented mindset, and customer-facing experience; retail, finance, or leasing experience is preferred. They must be able to work varied store shifts, pass criminal, employment, and credit checks, and be legally eligible to work in Canada; lifting 50 pounds or more and having a driver's licence are assets.

Skills

Customer Engagement
Sales
Communication
Interpersonal Skills
Account Management
Collections
Negotiation
Multitasking
Attention To Detail
Inventory Management
Merchandising
Payment Processing
Administrative Skills
Physical Merchandise Handling

Benefits

RRSP Matching
Employee Share Purchase Plan
Employee Discounts
Virtual Doctor Appointments
Customizable Benefits Package
Paid Birthday Off
Paid Vacation
Personal Days
Monthly Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Engagement
Sales
Cross-Selling
Financial Services
Lease-To-Own
Leasing
Credit
Credit Building
Account Management
Collections
Payment Processing
Repayment Negotiation
Contract Administration
Financial Assessment
Customer Retention
Retail Operations
Merchandising
Inventory Management
Delivery Documentation
Home Furnishings
Electronics
Background Check
Credit Check
Driver's Licence

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