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Added 7 mins ago
D
Senior Advisor, Management information
Desjardins
Aurora, ON · Mississauga, ON · Levis, QC · Montreal, QC
- Full-time
…fields. Interpersonal savvy is therefore essential. You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies. More…
Added 7 mins ago
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Senior Advisor, Business strategies
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…fields. Interpersonal savvy is therefore essential. You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies. More…
Added 22 mins ago
S
Eligibility Specialist 1 (PART TIME)
Savista
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
As an Eligibility Specialist I, you’ll get to make a difference in patients’ lives every day! You will be a lifeline for patients navigating some of the most stressful moments of their…
Added 22 mins ago
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Field Service Engineer (Calgary)
DiaSorin
Mississauga, ON
- $85,000 to $100,000 CAD / year
As the Diagnostics Specialist, Diasorin continuously invests in research, technology, and people. Guided by our values of operational excellence, customer focus, and teamwork, we empower…
Added 22 mins ago
SC
Bilingual Care Coordinator (Part-time, Weekends & Evenings)
Shift Collab
Remote, Canada
- Part-time
- Remote
5+ years of experience in healthcare, such as medical receptionist, service navigator, intake specialist, or a similar client care role
Added 37 mins ago
Principal Health
BHP
Canada
As Principal Health, you will provide strategic leadership and specialist expertise in the management of health-related risks, programs, systems, and initiatives across the business. You…
Added 37 mins ago
Superintendent HSS Systems
BHP
Canada
Provide specialist expertise and coaching to leaders on HSS management practices, governance, assurance, change requirements and improvement opportunities.
Added 52 mins ago
T
Finishing & Fabrication Specialist- PART TIME Ottawa-downtown
TPH
Ottawa, ON
- Part-time
We are currently looking for an energetic and enthusiastic Finishing & Fabrication Specialist who will be responsible for post press production including cutting, folding, binding,…
Added 52 mins ago
IF
Career Network Specialist
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Are you passionate about customer service and committed to delivering an outstanding experience to sales professionals in the financial services industry? Do you have a natural ability to…
Added 52 mins ago
S
DERMS and Flexibility Solutions Specialist
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…to join our Product team as a DERMS & Flexibility Solutions Specialist. This is an exciting opportunity to help shape the future of distributed energy resource management and support the…
Added 52 mins ago
P&
Talent Acquisition Specialist
Parrish & Heimbecker, Limited
Cambridge, ON
- Full-time
We are seeking a Talent Acquisition Specialist to join our corporate team. This role is responsible for identifying, attracting, and hiring top talent through split-desk recruitment,…
Added 1 hour ago
D
Senior Advisor, Operational risks
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…fields. Interpersonal savvy is therefore essential. You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies. More…
Added 1 hour ago
A
Senior Procurement Specialist
AstraZeneca
Hamilton, ON · Canada – Hamilton – Longwood Road South
- Full-time
The Sr. Procurement Specialist is responsible for the purchasing and management of isotopes used in research, clinical development, manufacturing, and diagnostic applications. This role…
Added 1 hour ago
SE
Electrical Engineering Specialist I
Schneider Electric
AB · Edmonton, Alberta
- Full-time
Join us as an Electrical Engineering Specialist I and contribute to the development of low-voltage electrical systems that support critical industrial operations across a wide range of…
Added 1 hour ago
KM
Field Service Technician (Prince George)
Konica Minolta Business Solutions (Canada) Ltd.
Prince George, BC
- Full-time
As an Office Systems Specialist, you maintain and repair Multi-Functional Products and resolve customer scanning/printing issues while maintaining effective relationships with customers and…
Added 1 hour ago
EB
Account Specialist, Sales, Canada
E.L.F. BEAUTY
Canada
- Full-time
…the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any…
Added 1 hour ago
CW
Senior Workplace Design Specialist
CTI Working Environments Inc.
Mississauga, ON
- Full-time
Reporting to the Manager of Design Solutions Studio, we are hiring a Senior Workplace Design Specialist to join our growing team in Mississauga. You will translate workplace requirements…
Added 1 hour ago
MC
Digital Strategist
McCANN Canada
Toronto, ON
- Full-time
…channels. Social media and paid media are supported by dedicated specialist teams and are not a focus of this…
Added 1 hour ago
BC
Manager, Project & Portfolio Management
BC College of Nurses and Midwives
Vancouver, BC
- Full-time
…purpose that drives us every day. At BCCNM, we’re creating a workplace where flexibility, equity, growth, and connection are not just values – they’re part of how we work. Whether it’s…
Added 1 hour ago
RB
Banking Advisor - East York, Scarborough (English and Mandarin/Cantonese or Greek Speaking)
Royal Bank of Canada
Toronto, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
RB
Manager, Financial Crimes Oversight Testing U.S.
Royal Bank of Canada
Toronto, ON
- Full-time
3-5 years of experience in AML, 2nd line, or audit control testing function.
Added 1 hour ago
RB
Investment Associate
Royal Bank of Canada
Kamloops, BC
- Full-time
The RBC Dominion Securities branch located in Kamloops BC is seeking an Investment Associate (Trade Execution Specialist) to join a successful Private Investment Management Team. You will…
Added 1 hour ago
CH
Operations Supervisor
CBI Home Health
Brandon, MB
- Full-time
Previous experience in a Direct Support Specialist role is an asset
Added 1 hour ago
AD
Buyer - Team Sports
Avery Dennison
Toronto, ON
- Full-time
…and athletics industry. Working under moderate guidance, the Specialist identifies and vets suppliers, assists in contract negotiations, and solves operational challenges through standard…
Added 1 hour ago
Quality Control Specialist
Ippolito
Burlington, ON
Ippolito Fruit and Produce Ltd. is looking for a detail-oriented and organized Quality Control Specialist team member to join our Inventory Control department. This role supports daily…

goeasy Ltd.

Customer Solutions Specialist

NB, Canada
Grand-Sault/Grand Falls, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible - we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives - one lease at a time.

A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales
- Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
- Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
- Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
- Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.

Account Management & Collections
- Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
- Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
- Conduct collection activities on financial services and products while maintaining empathy and professionalism.
- Build long term customer relationships to creates trust and increase customer retention.
- Follow up with customers on missed payments and negotiate repayment terms where applicable.

Retail Operations
- Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
- Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
- Bring products to life by assembling and disassembling electronics and home furnishings as needed.
- Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
- Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
- Perform other duties as assigned by management.

What We Are Looking For

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.  
For complete picture of total rewards, please click here.

We are offering $17.50 - $18.50/hour CAD for this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Apply About employer

More about this job

Responsibilities

Engage customers, assess their needs, recommend financial, leasing, and home-goods solutions, and support sales through transparent communication and cross-selling. Manage customer accounts and collections, complete contract and delivery documentation, maintain store presentation and inventory, and assist with merchandise handling and deliveries.

Requirements

Candidates should have strong communication and interpersonal skills, a sales-oriented mindset, and customer-facing experience; retail, finance, or leasing experience is preferred. They must be able to work varied store shifts, pass criminal, employment, and credit checks, and be legally eligible to work in Canada; lifting 50 pounds or more and having a driver's licence are assets.

Skills

Customer Engagement
Sales
Communication
Interpersonal Skills
Account Management
Collections
Negotiation
Multitasking
Attention To Detail
Inventory Management
Merchandising
Payment Processing
Administrative Skills
Physical Merchandise Handling

Benefits

RRSP Matching
Employee Share Purchase Plan
Employee Discounts
Virtual Doctor Appointments
Customizable Benefits Package
Paid Birthday Off
Paid Vacation
Personal Days
Monthly Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Engagement
Sales
Cross-Selling
Financial Services
Lease-To-Own
Leasing
Credit
Credit Building
Account Management
Collections
Payment Processing
Repayment Negotiation
Contract Administration
Financial Assessment
Customer Retention
Retail Operations
Merchandising
Inventory Management
Delivery Documentation
Home Furnishings
Electronics
Background Check
Credit Check
Driver's Licence

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