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Added 13 mins ago
JI
Contractor Sales-Plumbing Specialist
J.D. Irving, Limited
Moncton, NB
- Full-time
Plumbing Sales Specialists partner with Contractor Sales Associates to support the sales process with specialized knowledge. As knowledgeable sales professionals, contractor sales…
Added 13 mins ago
JI
Contractor Sales-Plumbing Specialist
J.D. Irving, Limited
Saint John, NB
- Full-time
Plumbing Sales Specialists partner with Contractor Sales Associates to support the sales process with specialized knowledge. As knowledgeable sales professionals, contractor sales…
Added 13 mins ago
JI
Contractor Sales-Plumbing Specialist
J.D. Irving, Limited
Moncton, NB
- Full-time
Plumbing Sales Specialists partner with Contractor Sales Associates to support the sales process with specialized knowledge. As knowledgeable sales professionals, contractor sales…
Added 1 hour ago
GC
Business Development Specialist, Energy & eMobility
GRAYBAR CANADA
Dartmouth, NS
- Full-time
Graybar Canada has an exciting career opportunity available. We are currently seeking a Business Development Specialist-Energy and E-mobility to join our Atlantic Regional Office in…
Added 1 hour ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Full-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 1 hour ago
GL
Technical sales specialist
Groupe LD
Saguenay, QC
- Full-time
Consult with clients after sale to provide ongoing support
Added 2 hours ago
NB
Private Wealth Advisor (1859)
National Bank of Canada
Quebec, QC
- Full-time
…Private Banking 1859 team means acting as a preferred financial specialist for wealthy clients. This job allows you to have a positive impact on our organization, thanks to your skills in…
Added 2 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 2 hours ago
NB
Banking Advisor
National Bank of Canada
Dollard-Des Ormeaux, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 4 hours ago
L
Client Operations Specialist
Leads.io
Remote, Canada
- $50,000 to $57,500 CAD / year
- Full-time
- Remote
We’re looking for a Client Operations Specialist to own the end-to-end rollout and quality assurance of our direct client campaigns at Leads.io.
Added 6 hours ago
A
Forward Deployed Engineer
Antasphere
Brussels, ON
- Contract
You join after the deal is signed. There is no sales in this job. From the first kickoff call, you are the client's single point of contact and the person who builds what they need.
Added 6 hours ago
A
Product Sales Specialist – Professional AV, Broadcast & Streaming
ADIpro.ca
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Providing technical guidance and sales support to dealers and system integrators.
Added 7 hours ago
S
Finance & Strategy Specialist
Stripe
Toronto, ON
- Full-time
…cross-functional and we partner closely with Product, Finance, and Sales to tackle some of Stripe's most visible and commercially impactful…
Added 8 hours ago
RB
Client Advisor Intern
Royal Bank of Canada
Ajax, ON
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 9 hours ago
B
Digital Specialist
BMO
Toronto, ON · BMOPLACE
- Full-time
Knowledge and understanding of search engine marketing/optimization, digital sales funnels and conversion optimization.
Added 9 hours ago
RB
Client Advisor
Royal Bank of Canada
Langley (District), BC · LANGLEY, British Columbia
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 10 hours ago
SD
Beauty Specialist, Hourly Part Time Evening
Shoppers Drug Mart
Oshawa, ON
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 11 hours ago
F
Project Manager II
Fluor
Vancouver, BC
- Full-time
…contract and any relevant subcontracts in order to provide full support to the project management…
Added 12 hours ago
CR
Formulations Specialist
Charles River Laboratories
Montreal, QC
- Full-time
…globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a…
Added 12 hours ago
LC
Senior Strategic Sourcing Specialist
Lactalis Canada
Toronto, ON · Etobicoke, ON
- Full-time
Act as a Single Point of Accountability (SPA) for internal customers; operations/marketing/sales to support them in pricing, design, timeline creation, business cases, etc.
Added 12 hours ago
RP
Total Rewards Admin - Contract
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
Accounting & Finance - Engineering, Sales & Operations - HR & Office Support - Technology - Contingent Workforce - Executive Search
Added 12 hours ago
S
Seasonal Retail Sales Associate
Skechers
Tsawwassen, BC
- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 12 hours ago
R
Client Advisor
RBC
Langley (District), BC
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 12 hours ago
Advanced Process Control Specialist / Engineer
Spartan Controls Ltd.
Calgary, AB · Edmonton, AB
…Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal,…
Added 12 hours ago
NF
Commercial Insurance Specialist (Trainee)
Northbridge Financial Corporation
Calgary, AB
- Full-time
Our Commercial Insurance Sales Specialists Trainees are passionate about providing excellent customer service and often go above and beyond in both their professional and personal life. If…

goeasy Ltd.

Customer Solutions Specialist

Halifax, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible - we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives - one lease at a time.

A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales
- Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
- Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
- Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
- Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.

Account Management & Collections
- Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
- Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
- Conduct collection activities on financial services and products while maintaining empathy and professionalism.
- Build long term customer relationships to creates trust and increase customer retention.
- Follow up with customers on missed payments and negotiate repayment terms where applicable.

Retail Operations
- Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
- Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
- Bring products to life by assembling and disassembling electronics and home furnishings as needed.
- Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
- Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
- Perform other duties as assigned by management.

What We Are Looking For

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit).
Must have a valid Driver's license.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.  
For complete picture of total rewards, please click here.

We are offering $19.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Apply About employer

More about this job

Responsibilities

Engage customers, assess their needs, recommend financial, leasing, and home goods solutions, and support sales through cross-selling. Manage customer accounts and collections, complete contract and delivery documentation, maintain store presentation and inventory, and assist with merchandise handling and deliveries.

Requirements

Candidates should have strong communication and interpersonal skills, a sales-oriented mindset, and customer-facing experience; retail, finance, or leasing experience is preferred. Applicants must be available for varied store shifts, legally eligible to work in Canada, able to pass background checks, and hold a valid driver's license; lifting 50 pounds or more is an asset.

Skills

Customer Engagement
Sales
Communication
Interpersonal Skills
Account Management
Collections
Payment Processing
Credit Assessment
Customer Retention
Inventory Management
Merchandising
Attention To Detail
Multitasking
Negotiation
Administrative Skills
Physical Merchandise Handling

Benefits

Retirement Savings Plan Match
Employee Share Purchase Plan
Employee Discounts
Virtual Doctor Appointments
Customizable Benefits Package
Paid Birthday Off
Paid Vacation
Personal Days
Monthly Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Sales
Lease-To-Own
Financial Services
Leasing
Credit
Credit Building
Cross-Selling
Account Management
Collections
Payment Processing
Repayment Negotiation
Financial Assessment
Customer Retention
Contract Documentation
Inventory Management
Merchandising
Showroom Setup
Delivery Coordination
Home Goods
Background Check
Credit Check
Driver's License

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