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Added 14 mins ago
CM
Specialist, Reporting and Performance, Post Collection System – Alberta/Yukon - Hybrid
Circular Materials
AB
- Full-time
The Specialist, Reporting and Performance, Post-Collection System – Alberta/Yukon Territory supports the monitoring, evaluation, and reporting of post-collection operations across Circular…
Added 28 mins ago
8R
Marketing and Brand Specialist
88West Realty Ltd.
North Vancouver, BC
- Full-time
88West Realty is seeking an ambitious, detail-driven Marketing & Growth Manager to support our in-bound/out-bound brand positioning, media presence, and growth initiatives across Metro…
Added 28 mins ago
CK
Laser Technician & Skincare Specialist/Technicien·ne laser et spécialiste en soins de la peau
Clinique K
Westmount, QC
- Full-time
Sens de l’écoute, souci du détail et jugement professionnel.
Added 28 mins ago
SF
Technical Sales & Vehicle Solutions Specialist
Sterling Fleet Outfitters
Surrey, BC
- $68,000 to $80,000 CAD / year
- Full-time
…process. What you bring is mechanical aptitude, attention to detail, customer confidence, and the ambition to build a successful career in technical…
Added 28 mins ago
AG
Directeur de compte média
Adelphi Group
Montreal, QC
- Full-time
Esprit indépendant doté de solides compétences organisationnelles et d’un grand souci du détail et de la précision.
Added 29 mins ago
Cost Control Manager
Aecon
Toronto, ON
Hire, supervise, coach, develop and mentor project controls personnel (ie Project Controls Specialist, Lead, Cost Controller, Planner / Scheduler).
Added 43 mins ago
AC
Stakeholder Engagement Specialist
Alberta Construction Safety Association
AB · Edmonton, AB
- $86,000 CAD / year
- Full-time
The Alberta Construction Safety Association (ACSA) is seeking an experienced Stakeholder Engagement Specialist to design, deliver and evaluate stakeholder engagement and consultation…
Added 43 mins ago
GL
Customer Solutions Specialist
goeasy Ltd.
Kirkland Lake, ON
- Full-time
A day in a life of a Customer Solutions Specialist:
Added 44 mins ago
GD
Specialist, Benefits (USA)
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
As our first Group Benefits Specialist in the U.S., you will be the go-to expert on benefits for our American team. Reporting to our Group Benefits Manager, you’ll own the day-to-day…
Added 59 mins ago
M(
Payroll Specialist
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON
- Full-time
Excellent attention to detail, analytical thinking, organization, and ability to meet tight deadlines.
Added 59 mins ago
RE
Administrative Specialist
Royal Employment Services
Concord, ON
- Temporary
Administrative Specialist / Accounting Assistant
Added 59 mins ago
BD
CRM & Lifecycle Marketing Specialist
Book Depot Inc.
St. Catharines, ON
- Full-time
The CRM & Lifecycle Marketing Specialist is a hands-on role responsible for operationalizing customer lifecycle, retention, and loyalty strategies through segmentation, automated journeys,…
Added 59 mins ago
T
Business Information Management Specialist-1
TD
Toronto, ON
- Full-time
High level of organization and attention to detail
Added 59 mins ago
T
Business Information Management Specialist-2
TD
Toronto, ON
- Full-time
High level of organization and attention to detail
Added 1 hour ago
TI
Vehicle Data Specialist
Trader Interactive
Toronto, ON
- Full-time
As a Vehicle Data Specialist (internally leveled as a Data Coder), you'll be an integral part of the data team, this role researches, analyzes, and codes data across the Marine,…
Added 1 hour ago
P
BAS Graphics Designer – Building Automation / EBO (GDBA005)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This position is best suited to someone with practical BAS graphics experience, strong attention to detail, and the ability to accurately translate controls information and prepared point…
Added 1 hour ago
C
Product Support Specialist
CanDeal
Toronto, ON
- Full-time
Reporting to the Manager, Client Services and Operations, the Product Support Specialist provides institutional client and dealer support by understanding what is important to marketplace…
Added 1 hour ago
C
Subcontract Specialist
Canoco
Fort Saskatchewan, AB
- Full-time
We are seeking an experienced Subcontract Specialist – Industrial Construction to join our project team in Fort Saskatchewan, Alberta.
Added 1 hour ago
Bilingual Customer Service Representative
Dentsply Sirona, Inc
ON · Mississauga, Ont., ON
…Representative to join our team. The Bilingual Customer Service Specialist provides knowledgeable, end-to-end support to customers while ensuring accurate, timely, and effective resolution…
Added 1 hour ago
Bilingual Customer Service Representative
Dentsply Sirona, Inc
BC · Canada Home Office, BC
…Representative to join our team. The Bilingual Customer Service Specialist provides knowledgeable, end-to-end support to customers while ensuring accurate, timely, and effective resolution…
Added 1 hour ago
IC
E-Commerce Operations Specialist
IHL Canada
Vaughan, ON
- Full-time
The E-commerce Operations Specialist supports the day-to-day operation of IHL’s online store. This senior, hands-on role focuses on Shopify product setup, catalogue and collection…
Added 1 hour ago
IC
Digital Marketing Specialist
i24 Call Management Solutions
Montreal, QC
- Part-time
We are seeking an experienced and results-driven Digital Marketing Specialist to join our team on a part-time basis (3 days per week, in office). The ideal candidate will have a strong…
Added 1 hour ago
T
Recruitment Specialist I
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
● Strong attention to detail, especially in database management and record keeping.
Added 1 hour ago
NF
People Services Specialist
New Flyer
Winnipeg, MB
- Full-time
The People Services Specialist is a key member of the People & Culture team, providing HR operational support across the organization. This role supports recruitment and selection, employee…
Added 1 hour ago
CI
Sanitation Technician
Curaleaf International
Brampton, ON
- Full-time
…an environment where quality comes first. From maintaining specialist equipment and controlled production areas to ensuring meticulous cleaning records, your attention to detail will…

goeasy Ltd.

Customer Solutions Specialist

Kirkland Lake, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible - we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives - one lease at a time.

A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales
- Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
- Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
- Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
- Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.

Account Management & Collections
- Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
- Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
- Conduct collection activities on financial services and products while maintaining empathy and professionalism.
- Build long term customer relationships to creates trust and increase customer retention.
- Follow up with customers on missed payments and negotiate repayment terms where applicable.

Retail Operations
- Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
- Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
- Bring products to life by assembling and disassembling electronics and home furnishings as needed.
- Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
- Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
- Perform other duties as assigned by management.

What We Are Looking For

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.  
For complete picture of total rewards, please click here.

We are offering $20.00 - $21.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is not for an existing vacancy; we are building a talent pool for future opportunities.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Apply About employer

More about this job

Responsibilities

Engage customers, assess their needs, recommend financial, leasing, and home-goods solutions, and support sales through transparent communication and cross-selling. Manage customer accounts and collections, complete contract and delivery documentation, maintain store presentation and inventory, and assist with merchandise handling and deliveries.

Requirements

Candidates should have strong communication and interpersonal skills, a sales-oriented mindset, customer-facing experience, and the ability to multitask with attention to detail. They must be available for varied shifts during store hours, be legally eligible to work in Canada, and pass criminal, credit, and employment checks; lifting 50+ pounds and having a driver's licence are assets.

Skills

Customer Service
Communication
Interpersonal Skills
Sales
Cross-Selling
Account Management
Collections
Payment Processing
Negotiation
Multitasking
Attention To Detail
Merchandising
Inventory Management
Administrative Skills
Physical Handling

Benefits

RRSP Matching
Employee Share Purchase Plan
Employee Discounts
Virtual Doctor Appointments
Customizable Benefits Package
Paid Birthday Off
Paid Vacation
Personal Days
Monthly Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Engagement
Retail Sales
Financial Services
Lease-To-Own
Leasing
Credit
Credit-Building
Cross-Selling
Account Management
Collections
Payment Processing
Customer Retention
Repayment Negotiation
Contract Administration
Financial Assessment
Merchandising
Inventory Tracking
Store Operations
Delivery Documentation
Home Furnishings
Electronics
Background Check
Credit Check
Driver's Licence

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