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Added 13 mins ago
Spécialiste Assurance Qualité I |Quality Assurance Specialist I
Medisca
QC · Saint-Laurent, QC
Full-time
The main purpose of the QA Specialist - level I position is to create Quality controlled documents through MEDISCA’s Quality Management System for all products across all facilities.
Added 27 mins ago
Proposal Specialist (Government)
Geotab
Toronto, ON
Full-time
…our growth and deliver results! Geotab is seeking a Proposal Specialist with at least five years of proposal support of proposal management experience, preferable in the SaaS or technology…
Added 27 mins ago
Proposal Specialist (Government)
Geotab
Oakville, ON
Full-time
…our growth and deliver results! Geotab is seeking a Proposal Specialist with at least five years of proposal support of proposal management experience, preferable in the SaaS or technology…
Added 27 mins ago
Proposal Specialist (Government)
Geotab
Waterloo, ON
Full-time
…our growth and deliver results! Geotab is seeking a Proposal Specialist with at least five years of proposal support of proposal management experience, preferable in the SaaS or technology…
Added 28 mins ago
IT Support Specialist - 12 Month Contract
Rethink Canada
Toronto, ON
Contract
We are looking for an IT Support Specialist to help us support our macOS client platform and IT Infrastructure services in order to deliver a seamless and consistent employee experience. As…
Added 57 mins ago
SENIOR TECHNICAL SUPPORT SPECIALIST 1 (File Services Lead)
City of Toronto
Toronto, ON
Provides senior level support of the enterprise software and hardware installation, upgrades, configuration, account management, security administration, capacity planning and performance…
Added 1 hour ago
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Toronto, ON
CARE/BPC Sales & Technical Leadership, Marketing, Finance, Supply Chain/Purchasing, Product Specialist
Added 1 hour ago
Quality Control Senior Specialist
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Mississauga, ON
Other
We are currently seeking a Senior Quality Control Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business…
Added 1 hour ago
Quality Control Senior Specialist
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Mississauga, ON
Full-time
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Added 1 hour ago
Payroll Specialist - North America
BMT
Ottawa, ON
$55,000 to $75,000 CAD / year
Full-time
Job Title: Payroll Specialist (North America)
Added 1 hour ago
B2B/Trade Marketing Expert, Americas
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Work closely with Account Managers to develop customized marketing programs for key accounts
Added 1 hour ago
Bookkeeper
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Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 hour ago
Client Onboarding specialist
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…taking responsibility for the coordination and execution of account maintenance and cash management solution requests, providing relevant recommendations when appropriate while acting as a…
Added 2 hours ago
Nuclear Services Tech
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Cambridge, ON
Health Care Benefits + $600 Health Care Spending Account
Added 2 hours ago
Head of SaaS Operations
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Canada
Full-time
As Regional Operations Lead for Regions Bank, you will be the single operational owner for the account through go-live and into steady-state service. You will provide one clear point of…
Added 2 hours ago
Sales and Education Specialist - Alberta
Groupe Marcelle
AB
Groupe Marcelle is currently looking for a Sales and Education Specialist for a permanent position. Reporting to the Regional Sales Manager, this field-based position is responsible for…
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Inside Service Sales Specialist
Levitt-Safety
Oakville, ON · Montreal, QC · Edmonton, AB
At Levitt-Safety, our customers rely on us to keep their people, workplaces and equipment safe. As an Inside Service Sales Specialist, you'll play an important role in making that happen.
Added 2 hours ago
Payroll Specialist - North America
BMT
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$55,000 to $75,000 CAD / year
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Added 3 hours ago
Temporary HR Generalist (14 Months)
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Ajax, ON · Town Hall
Full-time
Assist with grievance administration, documentation, and workplace issue resolution in collaboration with the Labour & Employee Relations Specialist; and,
Added 3 hours ago
Enterprise Business Development Representative
Fenergo
Remote, Canada
Full-time · Remote
…Representatives, Marketing, Client Success and GTM Leaders to turn account strategy into meaningful engagement with executive level…
Added 4 hours ago
Charter Account Specialist Lead
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Full-time
The Charter Account Specialist Lead plays a key role in delivering an exceptional experience to our recurring charter customers. This position manages customer relationships, coordinates…
Added 4 hours ago
Associate, Hybrid Retail
Cogeco Connexion
Sarnia, ON
Part-time
…consistently working to achieve and exceed their targets. The Specialist thrives on competition and achievement and is determined to be a top performer, who is comfortable taking on…
Added 6 hours ago
PRN Patient Access Representative - Various Olathe Locations
Olathe Health
Pavilion 1, BC
Full-time
Consistently collects patient co-pay and outstanding account balances.
Added 7 hours ago
Procurement Specialist
Recycle Track Systems
Richmond, BC
Full-time
Extended Medical and Dental Benefits + Health Spending Account
Added 9 hours ago
Guardians Care Specialist FT - West
EHN Canada
Toronto, ON
$60,000 to $70,000 CAD / year
Full-time
The EHN Guardians Care Specialist (GCS) serves as the operational owner of the referent experience for an assigned caseload of clients. While multiple EHN team members may engage with…

Closed listing

goeasy Ltd.

Customer Solutions Specialist

Brandon, MB, Canada

Job type: Full-time
Closing date: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

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Original job description

Archived listing. The details below describe a past opening.

Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible - we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives - one lease at a time.

A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales

Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.

Account Management & Collections

Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.

Retail Operations

Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What We Are Looking For

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.  
For complete picture of total rewards, please click here.

We are offering $19.00 - $21.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

About employer

More about this job

Responsibilities

The Customer Solutions Specialist is responsible for building customer relationships, managing accounts, and maximizing sales of financial and home goods products. They also perform retail operations, including showroom maintenance, inventory tracking, and administrative duties to ensure smooth store functionality.

Requirements

Candidates must have strong communication and interpersonal skills with a sales-oriented mindset and experience in a customer-facing environment. The role requires the ability to work store shifts, perform physical tasks like lifting merchandise, and pass criminal, employment, and credit background checks.

Skills

Customer engagement
Sales
Account management
Collections
Communication
Interpersonal skills
Multitasking
Attention to detail
Financial assessment
Inventory management
Merchandising
Negotiation
Customer service

Benefits

RRSP match
Employee share purchase plan
Employee discounts
Virtual doctor appointments
Health insurance
Paid birthday off
Paid vacation
Personal days
Internal development training
Career coaching
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Lease-to-own
Customer solutions
Sales
Collections
Account management
Retail operations
Financial services
Merchandising
Inventory management
Customer engagement
Credit-building
Cross-selling
Administrative duties
Customer retention
Background check

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