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Added 1 hour ago
Business Development Executive – IT & Security Solutions
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Toronto, ON
Full-time
Business Development Representative – Physical Security Solutions
Added 1 hour ago
Senior Manager Marketing Communications
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Full-time
Strategic management and development of Nissan advertising plans nationally (brand, retail and DAA), with executions across all media channels (traditional, digital, social, events etc).…
Added 2 hours ago
Manager, Privately Managed Portfolios
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Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Continuous Improvement Manager-Workforce Experience
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Vice President, Innovation & Offer Development (70309772)
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Director, Investment Solutions - Tangerine
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Director, Investment Solutions - Tangerine
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$41,000 to $45,000 CAD / year
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Added 5 hours ago
Data Platform Sales Representative
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$121,200 to $171,200 CAD / year
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Strong prospecting and business-development capabilities with the ability to create new opportunities within both existing and prospective customers.
Added 14 hours ago
Account Executive, Enterprise
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$260,000 to $350,000 CAD / year
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Build trusted relationships with senior and executive decision-makers, acting as a strategic advisor who connects customer priorities to measurable business value with Solink.
Added 14 hours ago
Manager, Engineering – Accounts
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Manager, Engineering – Accounts
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Added 18 hours ago
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London, ON · Toronto, ON · Mississauga, ON
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…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 20 hours ago
Operations Manager (70309762)
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In your new role, you will lead your team through a strong safety culture to deliver excellence to our client, a large retail food service operation. This role will require your strong…
Added 20 hours ago
Sr Functional IBP Analyst
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Senior Manager, IT Infrastructure & Operations
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Partner with executive leaders and business stakeholders to identify risks, implement technology solutions, and support organizational transformation initiatives.
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Director of Business Development, Sports and Entertainment
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Partner with executive leaders and business stakeholders to identify risks, implement technology solutions, and support organizational transformation initiatives.
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Account Executive, Business Sales - North York
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Other
…of #belonging across the organization through learning and development. We are proud of our entire OSL family as well as our business partners across North America who have supported us…
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Head of People Operations (Canada)
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Financial Analyst, Sales & Operations
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$75,000 to $90,000 CAD / year
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…Mountain View Lube invests in its team members through training, development, and clear growth pathways. As one of the fastest-growing organizations in the Mr. Lube network, the company…
Added 1 day ago
Junior Account Executive
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Toronto, ON · Greater Toronto Area, Canada
$41,000 to $45,000 CAD / year
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Junior Account Executive (Customer Service Crossover):

Closed listing

goeasy Ltd.

Customer Solutions Specialist

Chilliwack, BC, Canada

Job type: Full-time
Closing date: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

This opening has closed.

The original listing is kept below for reference.

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About employer

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Original job description

Archived listing. The details below describe a past opening.

Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible - we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives - one lease at a time.

A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales

Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Meet with customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Complete deliveries to customer homes as needed to support retail operations.

Account Management & Collections

Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.

Retail Operations

Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What We Are Looking For

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.  
For complete picture of total rewards, please click here.

We are offering $19.00 - $21.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

About employer

More about this job

Responsibilities

The Customer Solutions Specialist is responsible for building customer relationships, managing accounts, and conducting sales to meet financial and personal needs. They also handle retail operations, including merchandising, inventory management, and product deliveries.

Requirements

Candidates must have strong communication skills, a sales-oriented mindset, and experience in a customer-facing environment. The role requires the ability to perform physical tasks such as lifting 50+ pounds and availability to work store operating hours.

Skills

Customer engagement
Sales
Account management
Collections
Communication
Interpersonal skills
Multitasking
Attention to detail
Merchandising
Inventory management
Negotiation
Financial services
Leasing
Customer service

Benefits

RRSP match
Employee Share Purchase Plan
Employee discounts
Virtual Doctor Appointments
Customizable benefits package
Internal development training
Career coaching
Mentorship
Paid birthday off
Paid vacation
Paid personal days

Visa sponsorship

Not detected in the job text

Keywords

Customer Solutions
Lease-to-own
Sales
Account Management
Collections
Retail Operations
Merchandising
Inventory Management
Financial Services
Customer Engagement
Credit-building
Payment Plans
Customer Retention
Negotiation
Background Check
Credit Check
Criminal Record Check
Driver's License

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