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Added 5 hours ago
Customer Solutions Specialist
goeasy Ltd.
Chilliwack, BC
Full-time
A day in a life of a Customer Solutions Specialist:
Added 7 hours ago
Customer Solutions Specialist
goeasy Ltd.
Chilliwack, BC
Full-time
A day in a life of a Customer Solutions Specialist:
Added 8 hours ago
MLHD - Visiting Medical Officer - Orthopaedic Surgery (Apply via eCredential)
Murrumbidgee Local Health District (MLHD)
Griffith, ON
Contract
…across 33 hospitals, 12 community health centres, and a range of specialist and mental health…
Added 8 hours ago
IT Applications & Support Specialist
Colonnade Management Inc.
Ottawa, ON
Full-time
…investment management, asset management, property management, leasing and development services. Our continued expansion into Québec has created an opportunity for a full-time, IT…
Added 9 hours ago
Leasing Coordinator
TROIKA
Kelowna, BC
Full-time
The Residential Leasing Coordinator reports directly to the Lead Leasing Specialist and plays a pivotal role in creating a best-in-class leasing experience for prospective tenants, while…
Added 11 hours ago
Lease Portfolio Specialist - BMW/MINI Langley
OpenRoad Auto Group
Langley (District), BC · Langley, British Columbia
Full-time
The Lease & Portfolio Specialist supports the Sales Management team by executing lease and finance portfolio retention strategies, customer outreach, and appointment coordination. This role…
Added 11 hours ago
Lease Portfolio Specialist - The BMW Store
OpenRoad Auto Group
Vancouver, BC
Full-time
The Lease & Portfolio Specialist supports the Sales Management team by executing lease and finance portfolio retention strategies, customer outreach, and appointment coordination. This role…
Added 13 hours ago
Bilingual Senior Customer Accounts Specialist
Toyota Credit Canada Inc.
Markham, ON
Full-time
Bilingual Senior Customer Accounts Specialist, Collections - Permanent
Added 14 hours ago
Bilingual Senior Payroll and Project Specialist
Wurth Canada
Toronto, ON · Greater Toronto Area, Canada
$85,000 to $100,000 CAD / year
Full-time
…opportunity for you. We are looking for a Senior Payroll and Project Specialist with prior experience delivering accurate and timely payroll while supporting continuous improvement…
Added 14 hours ago
Remarketing Specialist
Toyota Credit Canada Inc.
Markham, ON
Full-time
Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial…
Added 16 hours ago
Customer Solutions Specialist
goeasy Ltd.
Brandon, MB
Full-time
A day in a life of a Customer Solutions Specialist:
Added 1 day ago
Automotive Finance & Wealth Specialist
Westminster Toyota
New Westminster, BC
Full-time
Meet with clients to review financing, leasing, and lending options
Added 1 day ago
Licensed Diesel Truck Technician/Mechanic I
Penske
Oshawa, ON
Full-time
…motor truck and trailer equipment. This position demands a specialist in the field that will perform duties with little or no supervision and in a timely and efficient manner. Other…
Added 1 day ago
AP Business Inquiry Specialist
Volkswagen AG
Ajax, ON
The AP Business Inquiry Specialist is responsible for timely responses addressing vendor related inquiries and business owner rejections, in accordance with corporate policies and…
Added 1 day ago
MONTREAL [HYBRIDE] - Intermediate Capital Markets Financing Specialist
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
We are looking for an Intermediate Capital Markets Financing Specialist for one of our clients.
Added 1 day ago
Client Success Specialist
Summit Fleet
Calgary, AB
Full-time
Join the Summit Fleet team and play a key role in delivering an exceptional client experience. As a Client Success Specialist, you'll serve as a primary point of contact for clients,…
Added 1 day ago
Property Manager
JYSK Canada
Coquitlam, BC
$70,000 to $80,000 CAD / year
Full-time
…our commercial tenants and provide support for our in-house leasing…
Added 1 day ago
MLHD - Staff Specialist - Anaesthetics - Griffith Base Hospital (Apply via eCredential)
Murrumbidgee Local Health District (MLHD)
Griffith, ON
Full-time
Position Classification: Staff Specialist/Senior Staff Specialist
Added 1 day ago
Leasing Consultant
EcoSquare Real Estate
Park, MB · River Drive Park, ON
Full-time
Choose Real Estate Sales Executive Property Manager Real Estate Marketing Specialist Real Estate Legal Advisor Leasing Consultant
Added 2 days ago
Real Estate Sales Executive
EcoSquare Real Estate
Park, MB · River Drive Park, ON
Full-time
Choose Real Estate Sales Executive Property Manager Real Estate Marketing Specialist Real Estate Legal Advisor Leasing Consultant
Added 2 days ago
Real Estate Legal Advisor
EcoSquare Real Estate
Park, MB · River Drive Park, ON
Full-time
Choose Real Estate Sales Executive Property Manager Real Estate Marketing Specialist Real Estate Legal Advisor Leasing Consultant
Added 8 days ago
Bilingual Senior Customer Accounts Specialist
Toyota Motor Corporation
Toyota Credit Canada Inc - Head Office
Full-time
Bilingual Senior Customer Accounts Specialist, Collections - Permanent
Added 12 days ago
Payroll Technician
Realterm
Dorval, QC
…and Investor Relations, Construction, Finance, Investments, Leasing, and Property Management that make working here unique, challenging, stimulating, and rewarding. With offices in…
Added 4 days ago
Leasing Specialist
Starlight Investments
Langford, BC
Full-time
The leasing specialist is responsible to offer superior customer service to prospective residents and achieve overall high occupancy rates. Some travel within Canada may be periodically…
Added 4 days ago
Customer Solutions Specialist
goeasy Ltd.
Prince George, BC
Full-time
A day in a life of a Customer Solutions Specialist:

goeasy Ltd.

Customer Solutions Specialist

Chilliwack, BC, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

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Original job description

Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible - we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives - one lease at a time.

A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales

Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Meet with customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Complete deliveries to customer homes as needed to support retail operations.

Account Management & Collections

Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.

Retail Operations

Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What We Are Looking For

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.  
For complete picture of total rewards, please click here.

We are offering $19.00 - $21.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

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More about this job

Responsibilities

The Customer Solutions Specialist is responsible for building customer relationships, managing accounts, and conducting sales and collections activities. They also maintain retail showroom standards and assist with product deliveries and inventory management.

Requirements

Candidates must have strong communication and interpersonal skills with a sales-oriented mindset and experience in a customer-facing environment. The role requires the ability to perform physical tasks such as moving merchandise and the flexibility to work store operating hours.

Skills

Customer engagement
Sales
Account management
Collections
Communication
Interpersonal skills
Multitasking
Attention to detail
Merchandising
Inventory management
Negotiation
Financial services

Benefits

RRSP match
Employee Share Purchase Plan
Employee discounts
Virtual Doctor Appointments
Customizable health benefits
Internal development training
Career coaching
Paid birthday off
Paid vacation
Paid personal days

Visa sponsorship

Not detected in the job text

Keywords

Customer Solutions
Lease-to-own
Retail Operations
Sales
Collections
Account Management
Financial Services
Merchandising
Inventory Tracking
Customer Retention
Credit Building
Customer Engagement
Leasing
Physical Labor
Background Check

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