Find work in Canada.

320,246 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
WP
Ticketing Services & Entertainment Coordinator
Westerner Park
Red Deer, AB
- Full-time
Under the direction of the Tickets Alberta Manager, the Ticketing Services & Entertainment Coordinator is responsible for the following:
Added 7 mins ago
B
Gestionnaire de territoire bilingue - Intervention Périphériqu (contract 12 mois)
BD
Montreal, QC · Quebec, QC · CAN Quebec - Galilee
- Full-time
Reporting to the National Sales Manager, the successful candidate will be based in Montreal or surrounding
Added 7 mins ago
S
Jr. Product Engineer
Semtech
Burlington, ON · CAN - Burlington, ON
- Full-time
…cutting-edge CMOS and BiCMOS technologies. Reporting to the Manager of NPI Product Engineering, the Junior NPI Product Engineer will support NPI activities across the full product…
Added 7 mins ago
A
Consulting Manager - Utilities Customer Experience and Transformation
Accenture
Montreal, QC
- Full-time
Accenture’s Utilities Industry and Enterprise group is seeking a Management Consultant Manager, Utilities, to help shape the next chapter of our Utilities Customer practice in Canada. This…
Added 7 mins ago
C
Full-Time Liquor Clerk II
Co-op
North Battleford, SK
- Full-time
Reporting to the Liquor Store Manager, you will be primarily responsible for providing exceptional level of customer service and maintaining a safe and efficient operation. Must adhere to…
Added 7 mins ago
C
Temporary Full-Time Gas Bar Attendant II
Co-op
North Battleford, SK
- Full-time
Reporting to the Gas Bar Manager, you will have the following responsibilities:
Added 7 mins ago
C
Part-Time Gas Bar Attendant I
Co-op
North Battleford, SK
- Part-time
Reporting to the Gas Bar Manager, you will have the following responsibilities:
Added 21 mins ago
M
Delivery Lead, Media Operations
Monks
Toronto, ON
- Full-time
Added 22 mins ago
Project Manager - Mining Consulting
WSP
Mississauga, ON
This opportunity is well suited for a developing Project Manager who is strengthening their delivery, financial, and client management capabilities within a structured project governance…
Added 22 mins ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Foam Lake, SK
- Part-time
…quality nursing care to clients. He/She is responsible to the Manager of the designated…
Added 22 mins ago
H
Specialist
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: The Specialist, First Nations and Métis Relations works closely with the Manager & Director in providing key guidance in implementation of the strategic directions set out…
Added 22 mins ago
GP
Associé Gestion des Partenariats / Partner Account Associate
Global Payments Inc.
Toronto, ON · Montreal, QC
- Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Partner Manager to join our ever-evolving Integrated Solutions team and help shape the future of global commerce.…
Added 22 mins ago
MC
Business Transformation Project Manager
Menasha Corporation
Brampton, ON · MPC Brampton Omnihub Plant
- Full-time
The Project Manager, Business Transformation supports the delivery of enterprise business transformation initiatives within the Business Transformation team’s Enterprise Project Management…
Added 22 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Calgary, AB
- Part-time
Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
Added 22 mins ago
C
Quality Improvement Consultant, Knowledge Institute on Child and Youth Mental Health and Addictions – Temporary Full-Time (1.0) (until January 2028)
CHEO
Ottawa, ON
- Full-time
Added 37 mins ago
WF
IT Manager, Maintenance and Procurement Systems
West Fraser
Quesnel, BC · Vancouver, BC
- Full-time
We are seeking an IT Manager, Maintenance and Procurement Systems, to lead the enterprise technologies that support our operations, maintenance management, reliability, and procurement…
Added 37 mins ago
MF
District Sales Associate
Mackenzie Financial Corporation
Calgary, AB
- Other
…the position of District Sales Associate. Reporting to the Manager, District Sales Associates, the successful candidate’s primary responsibility is to provide administrative support sales…
Added 37 mins ago
OR
Bilingual Wireless Retail Manager - Bathurst
OSL Retail Services Inc
Bathurst, NB
- Other
…growing. That’s why we’re looking for a results-driven, hands-on manager to manage a kiosk and develop a team of talented experts to deliver best-in-class customer…
Added 37 mins ago
AW
Family Visitation Worker- Casual/On-Call
Atira Women's Resource Society
Vancouver, BC
- Part-time
…children aged 0-4, who have been separated. Reporting to the Manager, Therapeutic Visitation Program, the Family visitation workers will provide a healing space for women and children who…
Added 37 mins ago
LD
Department Manager, Pharmacy
London Drugs Limited
Campbell River, BC
- $73.05 CAD / hour
- Other
London Drugs means many things to many people. As a London Drugs Pharmacy Manager, it means providing a community-oriented working environment that fosters professional excellence. Pharmacy…
Added 37 mins ago
FB
Assistant Meat Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 37 mins ago
H
Senior Designer, ICT/Security
HDR
Calgary, AB · Toronto, ON
- Full-time
Independently perform ICT/Security engineering assignments with broad general instruction from Project Manager as to the results expected
Added 37 mins ago
RB
Senior Project Manager-Regulatory, Risk Remediation
Royal Bank of Canada
Toronto, ON
- Full-time
The Senior Project Manager-Regulatory Risk Remediation is responsible for leading and coordinating regulatory risk management initiatives across the organization. This role partners with…
Added 37 mins ago
RB
Senior Manager, Risk Management & Compliance
Royal Bank of Canada
Halifax, NS · Toronto, ON
- Full-time
The Senior Manager, Risk Management & Compliance is responsible for developing and implementing global risk management reports, systems, and processes to minimize investments risks. Applies…
Added 52 mins ago
AH
Unit Clerk
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
Reporting to the Unit Manager for Pediatric Ambulatory Care, this position is a frontline position that provides administrative support for the Stollery Child Health Ambulatory clinic…

goeasy Ltd.

Team Manager, Collections

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Experience: At least 2 years experience in a leadership role in a contact center setting.
Posting language: English
Posted: Oct 2, 2026

Original job description

Our state-of-the-art contact center is the heartbeat of goeasy - proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy!

At goeasy, our people and culture are at the heart of everything we do - and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies, Greater Toronto Top Employers, and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as a Great Place to Work®, recognized among the Best Workplaces for Women, and celebrated for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way.

Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy’s success.

A day in the life of a Team Manager, Collections:

Lead, coach, and mentor a team of Collectors, fostering a high‑performance culture focused on accountability and continuous improvement.
Oversee and validate accurate timekeeping for the team.
Deliver ongoing training and development to support skill growth and career progression.
Handle and de‑escalate complex customer complaints while maintaining a positive and professional company image.
Conduct monthly one‑on‑one meetings to review performance, provide feedback, and set clear goals.
Prepare and submit accurate daily productivity forecasts for the team.
Compile detailed daily reports to monitor performance, identify trends, and highlight opportunities for improvement.
Address minor policy issues promptly and escalate more serious concerns in line with company procedures.
Consistently meet or exceed individual Key Performance Indicators (KPIs), setting a strong example for the team.
Review accounts to identify potential fraudulent activity and escalate concerns to management as needed.
Support special projects and additional assignments as directed by management.

What We Are Looking For

Strong knowledge of the collections industry, including processes, best practices, and related technologies.
At least 2 years experience in a leadership role in a contact center setting.
Proven track record of success in collections or a comparable role.
Demonstrated ability to lead, motivate, and develop a team to achieve and exceed performance targets.
Excellent organizational skills with a high level of accuracy and attention to detail.
Bilingual proficiency in French is highly desired.

Why work with us?

Leverage our RRSP match and Employee Share Purchase Plan programs. 
State of the art office, with free Company Gym, Games Room
Employee discounts on furniture, electronics, and appliances. 
Access 24/7 healthcare with Virtual Doctor Appointments. 
Personalize your benefits with a customizable package including options for 100% coverage. 
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
Celebrate properly, with your birthday off PAID! Along with 5 personal days and two weeks paid vacation.  
For complete picture of total rewards, please click here.

We are offering a starting salary of $55,000.00/year CAD for this role, plus the opportunity to earn monthly performance bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment: 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Apply About employer

More about this job

Responsibilities

Lead, coach, and develop a team of collectors while monitoring performance, timekeeping, productivity, and adherence to company policies. Resolve complex customer complaints, review accounts for potential fraud, prepare forecasts and reports, and support special projects.

Requirements

Candidates should have strong knowledge of collections processes, best practices, and related technologies, along with at least two years of contact center leadership experience and a proven record in collections or a comparable role. They should be able to motivate and develop a team, meet performance targets, and demonstrate strong organization and attention to detail; French proficiency is highly desired.

Skills

Collections
Team Leadership
Coaching and Mentoring
Performance Management
Customer Complaint Resolution
De-escalation
Training and Development
Timekeeping
Productivity Forecasting
Reporting and Trend Analysis
Policy Compliance
Fraud Detection
Organizational Skills
Attention to Detail
French Bilingualism

Benefits

RRSP Matching
Employee Share Purchase Plan
On-Site Gym
Games Room
Employee Discounts
Virtual Doctor Appointments
Customizable Benefits Package
Paid Birthday Off
Five Personal Days
Two Weeks of Paid Vacation
Monthly Performance Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Collections
Contact Center
Collectors
Team Leadership
Coaching
Mentoring
Performance Targets
Key Performance Indicators
Timekeeping
Training and Development
Customer Complaints
De-escalation
Productivity Forecasting
Daily Reporting
Trend Analysis
Policy Compliance
Fraud Detection
Account Review
Special Projects
French

Report this job