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Added 25 mins ago
KI
GIS & AIS Substation Engineer with strong Power Systems engineering capability
Kleinfelder Inc
Calgary, AB · Edmonton, AB
- Full-time
Report to the Electrical Engineering Manager on progress of work and ensure coordination between the engineering and design team.
Added 26 mins ago
ML
Automation Engineer (Night Shift)
Maple Leaf Foods Inc
London, ON
- $71,000 to $103,000 CAD / year
- Part-time
The Automation Engineer reports directly to the Manager, Automation and is responsible for supporting the automation actions for the facility. The automation actions will include system…
Added 40 mins ago
HA
Intern Bachelors Test Eng
Honeywell Aerospace
Ottawa, ON · Kanata, ON
- Full-time
You will report directly to our Sr Engineering Manager and you’ll work out of our Kanata, ON location on an on-site work schedule.
Added 41 mins ago
ML
Automation Manager
Maple Leaf Foods Inc
ON · Hannon, ON
- $96,000 to $141,000 CAD / year
- Part-time
Develop and manage a Facility Controls and Electrical build standard in alignment with the Corporate Engineering standards.
Added 41 mins ago
ML
Electrician
Maple Leaf Foods Inc
Toronto, ON · North York, ON
- Full-time
An Ontario licensed Industrial/Construction Electrician will perform tasks to maintain, install and repair electrical systems in accordance with standard operating procedures and ESA/…
Added 41 mins ago
TP
Project Manager - New Equipment
Total Power Limited
Calgary, AB
- Full-time
Act as primary customer liaison for site meetings, issues, support, etc.
Added 1 hour ago
G
Customer Engineering & Reliability - Technical Support (October 30, 2026)
GoFleet
Mississauga, ON
- Full-time
Customer Engineering & Reliability – Technical Support
Added 1 hour ago
BU
Supervisor, Facilities Services & Trades Safety
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
…workforce activities, safety programs, and maintenance services in support of the University's buildings, infrastructure, and research facilities. The incumbent supervises assigned trades…
Added 1 hour ago
C&
Embedded Software Engineer
Communications & Power Industries (CPI)
Georgetown, ON
- Full-time
Reporting to the Software Engineering Manager, you will work in the R&D group to develop and maintain embedded software for use in medical X-Ray Generators. The Embedded Software Engineer…
Added 1 hour ago
FM4 Commissioning Manager
VCNA
Bowmanville, ON
Reporting to the VP, Operations Cement, the Commissioning, Startup & Operational Readiness Manager serves as the cross-functional integrator for Finish Mill 4, bringing together the…
Added 1 hour ago
S
Semiconductor EDA/CAD/IT Engineer
StarIC
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Conduct electrical verification such as EMIR, ERC, and PERC.
Added 1 hour ago
G
Customer Engineering & Reliability
GoFleet
Mississauga, ON
- Full-time
3+ years in technical support, application support, customer engineering, QA, implementation or field service.
Added 1 hour ago
PE
Intermediate Recruitment Specialist
Phasor Engineering Inc
Calgary, AB
- $70,000 to $100,000 CAD / year
- Contract
As a wholly owned subsidiary of Quanta Services, we provide engineering and design services across transmission & distribution, substations, protection & control, geomatics, civil &…
Added 1 hour ago
TC
Operations Manager
Taylor Co. Ltd.
Toronto, ON
- Full-time
…approach. Our Taylor+ approach will seek innovative ways to support the success of our customers and will find opportunities for customer and customer employee engagement. We realize that…
Added 1 hour ago
UO
Lead Project Manager, Project Management
University of Ottawa
Ottawa, ON
- Full-time
…closely monitor and reinforce contract requirements with the support of professional consultants. Monitor the performance of vendors and reinforce contract requirements to ensure the terms…
Added 1 hour ago
UO
Lead Project Manager, Project Management
University of Ottawa
Ottawa, ON
- Full-time
…closely monitor and reinforce contract requirements with the support of professional consultants. Monitor the performance of vendors and reinforce contract requirements to ensure the terms…
Added 2 hours ago
EE
Lead Electrical Designer
ECG Engineering Pty Ltd
Mississauga, ON
- Full-time
ECG Engineering are leaders in the Electrical Engineering space, delivering design and project delivery services to the Mining, Utilities, Materials Handling, and Industrial sectors with…
Added 2 hours ago
PC
Vice President of Sales
Phoenix Contact Canada
Milton, ON
- Full-time
Ensure the organization has the right people, in the right roles, with the right competencies at the right time to execute current priorities and support future growth.
Added 2 hours ago
A
Project Manager
Adecco
AB · Edmonton, AB
- $90 to $110 CAD / hour
- Full-time
Adecco is currently recruiting for a Project Manager to support a major transmission program for a leading utility organization in Edmonton, Alberta. This is a 1-year contract opportunity…
Added 2 hours ago
N
CHIEF OPERATING ENGINEER
Nortera
Tecumseh, ON
- Full-time
…as a Chief Operating Engineer. Reporting to the Maintenance Manager, the successful candidate will be responsible for the safe operation, maintenance, installation, and continuous…
Added 2 hours ago
C
Senior Manager, Lifecycle Management & Reliability
Ciena
Ottawa, ON
- Full-time
We are seeking an experienced engineering leader to join our Hardware Engineering organization in Ottawa, ON, leading multidisciplinary teams across the lifecycle of complex packet and…
Added 2 hours ago
Night Supervisor, Maintenance
CONA Services
Brampton, ON
Mechanical Engineering or Electrical Engineer background preferred.
Added 2 hours ago
S
Directeur maintenance/Directrice maintenance
St-Amour
Châteauguay, QC
- Full-time
Reporting directly to the General Manager, the successful candidate will be responsible for developing and implementing engineering and maintenance strategies to ensure the reliability,…
Added 2 hours ago
S
Senior Manager – Systems Assurance
SYSTRA
Toronto, ON
- Full-time
Evaluate engineering evidence, Verification & Validation outputs, testing and commissioning information and technical decisions to confirm that they support the assurance case. Identify and…
Added 2 hours ago
WM
Container Welder (First shift)
Waste Management, Inc. (WM)
Ottawa, ON · CARP, ON
- Full-time
From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.

GoFleet

Customer Engineering & Reliability

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 28, 2027
Working hours: 40 hours/week
Posting language: English
Posted: Oct 30, 2026

Original job description

Customer Engineering & Reliability

Location: Mississauga, Ontario (hybrid) · Type: Full-time, permanent · Hours: 40 hours/week, Monday to Friday · Team: Customer Engineering

Work arrangement: Hybrid, with at least 3 days a week in our Mississauga office and up to 2 days remote. For strong candidates based outside the Greater Toronto Area, we may consider a remote arrangement.

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations run fleets and field operations: GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring and business intelligence. We are now building GoZen Intelligence, an AI-powered fleet intelligence platform that turns operational data into prioritized insights and actions.

About the role

You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs and data. You find the root cause, explain it clearly to customers and help make sure it does not happen again. This role replaces guessing with evidence.

What you will do

Turn vague customer reports into specific, testable technical questions.
Investigate with logs, APIs, dashboards, SQL queries, configuration and event history.
Reproduce issues, compare working and failing cases, and prove the root cause.
Keep customers informed: what we know, what we don't know yet, and when the next update comes.
Escalate to engineering with evidence packs they can act on immediately.
Spot when one ticket is a pattern, and drive recurring issues to a permanent fix.
Build reusable diagnostic queries, scripts, runbooks and knowledge articles.
Use AI to investigate faster, and verify its output against real data.

What we are looking for

3+ years in technical support, application support, customer engineering, QA, implementation or field service.
Real examples of diagnosing problems where the cause was not obvious.
Working knowledge of several of: REST APIs, logs, SQL or MongoDB, networking, SaaS, scripting (Python, PowerShell or Bash), IoT devices.
Comfort with Postman, query tools and spreadsheets.
Clear, calm communication with technical and non-technical people.
Hands-on AI use for technical work, with the judgment to check the results.
Legally entitled to work in Canada.
Telematics, GPS, cellular or vehicle-electrical experience is an asset, not a requirement.

Compensation (CAD, annual base, tentative)

3–5 years: $65,000 – $82,000
6–8 years: $78,000 – $98,000
9–11 years: $92,000 – $115,000

These ranges are tentative and will be finalized as we move through the hiring process, based on the level we hire for, assessed skills and internal equity.

Hiring process

Application → AI-assisted interview → Technical investigation case → Hiring manager → Final conversation

Use of AI in our hiring process. We use AI tools to help screen, assess and select applicants, and our first interview is conducted by an AI interviewer. People review every application and interview, and people make every hiring decision. If you would rather speak with a person, tell us and we will arrange it. This will not affect your application. AI tools are welcome in the investigation case; we will ask how you used them and how you checked the output.

Diversity and inclusion. ZenduIT / GoFleet is an equal opportunity employer. We welcome applicants of every background, identity, age and ability, and we assess what you can do, not where you did it. Canadian work experience is not required.

Accommodation. Accommodations are available at every stage of recruitment, in line with the Ontario Human Rights Code and the AODA. Tell us what you need when you apply or at any point in the process. We keep this information confidential and use it only to arrange your accommodation.

Vacancy and response. This posting is for an existing vacancy. We will tell every interviewed candidate the outcome within 45 days of their last interview.

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More about this job

Responsibilities

Investigate customer-reported technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, and data, using evidence to reproduce problems and establish root causes. Communicate findings and updates to customers, provide actionable evidence to engineering, address recurring issues, and create reusable diagnostic tools and documentation.

Requirements

Candidates need at least 3 years of experience in technical support, application support, customer engineering, QA, implementation, or field service, with examples of diagnosing non-obvious problems. They should have working knowledge of several relevant technical areas and tools, communicate clearly with technical and non-technical audiences, use AI thoughtfully, and be legally entitled to work in Canada.

Skills

Technical Troubleshooting
Root Cause Analysis
REST APIs
Log Analysis
SQL
MongoDB
Networking
SaaS
Python
PowerShell
Bash
IoT Devices
Postman
Customer Communication
AI-Assisted Investigation
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Technical Support
Application Support
Root Cause Analysis
REST APIs
Logs
SQL
MongoDB
Networking
SaaS
Python
PowerShell
Bash
IoT
Postman
Spreadsheets
GPS Tracking
Telematics
Cellular Networks
Vehicle Electrical Systems
Fleet Intelligence
AI
Dash Cameras
Maintenance
Compliance
Asset Monitoring
Business Intelligence
Runbooks
Diagnostic Queries
Technical Investigation

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