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Added 13 mins ago
IC
Quality Coordinator
Ideal Can
Chatham, NB
- Full-time
Support the implementation and maintenance of the plant's HACCP / Preventive Control Plan.
Added 13 mins ago
F
Gestionnaire de projets / Project Manager
FluksAqua
Montreal, QC
- Full-time
ID de l'offre REF62674W Date de publication 10/30/2026 Location Canada Category Opérations / Exploitation & Maintenance
Added 13 mins ago
C
Simulator Technician-EN
CAE
Hamilton, ON
- Full-time
…division, you will perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center in Toronto,…
Added 13 mins ago
S
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- Full-time
…lifecycle of our products, from design and manufacturing to…
Added 13 mins ago
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Automotive Glass Technician - Speedy Glass
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Ottawa, ON
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Account Representative / Account Manager / Project Manager
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Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Added 13 mins ago
C
Simulator Technician-EN
CAE
Toronto, ON
- Full-time
…division, you will perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center in Toronto,…
Added 13 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
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- $43,000 to $55,000 CAD / year
- Full-time
City Wide, the nation's leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you…
Added 13 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
City Wide, the nation's leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you…
Added 13 mins ago
AE
Bridge Engineer-in-Training
Associated Engineering
AB · Edmonton, AB
- Full-time
You will work with the team to grow the practice area, collaborate with clients, plan and carry out inspection/maintenance programs, and manage projects within the defined budget and…
Added 13 mins ago
WC
On Site Solutions Associate
White Cap Canada
AB · Edmonton, AB
- Full-time
Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactively resolves issues and identifies opportunities to innovate, improve…
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Automotive Glass Technician - Speedy Glass
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Winnipeg, MB
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Added 13 mins ago
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Lumber Sales Associate : Part Time - RICHMOND
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Richmond, BC
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Execute daily stock maintenance: all products signed, displayed, and clean
Added 28 mins ago
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Flatbed Company Driver
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…Canada. With 26 terminals, 4,000 pieces of equipment, nine maintenance facilities, over 750,000 square feet of warehouse space, and more than 2,000 team members, we are proud to be a…
Added 28 mins ago
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Lead Terrain Park Crew
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Performs a daily assessment of risk, feature inspections, maintenance, and testing of all features
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Facilities Operations Assistant
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Reporting to the Facilities Manager, the Facilities Operations Assistant supports the day-to-day operations and maintenance of EFW clinical and administrative facilities. Working closely…
Added 43 mins ago
BF
Chief Engineer, Minor
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Hornby Island, BC
- Full-time
Reporting to the Senior Chief Engineer, this position is responsible for the operation and maintenance of a ship’s mechanical, electrical and propulsion systems and will perform the…
Added 43 mins ago
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Providing leadership and overseeing provision of quality maintenance of food services
Added 43 mins ago
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Participate in scheduled after-hours cutovers, migrations and maintenance windows where required.
Added 43 mins ago
MC
Network Technologist (35945)
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Perform routine maintenance, system verification, troubleshooting and repair of satellite communications equipment.
Added 43 mins ago
BH
Property Coordinator 1 - Indigenous Land Services
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Vancouver, BC
- $63,200 to $68,600 CAD / year
- Full-time
…responding to tenant issues and arranging for approved repairs and maintenance; initiating changes or collection action if necessary; issuing rental invoices; monitoring payment of tenants…
Added 43 mins ago
FH
Cardiac Rhythm Devices Technologist - Ridge Meadows Hospital
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…checks; cleans and replaces items as required; arranges for maintenance and repairs as…

GoFleet

Customer Engineering & Reliability

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 28, 2027
Working hours: 40 hours/week
Posting language: English
Posted: Oct 30, 2026

Original job description

Customer Engineering & Reliability

Location: Mississauga, Ontario (hybrid) · Type: Full-time, permanent · Hours: 40 hours/week, Monday to Friday · Team: Customer Engineering

Work arrangement: Hybrid, with at least 3 days a week in our Mississauga office and up to 2 days remote. For strong candidates based outside the Greater Toronto Area, we may consider a remote arrangement.

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations run fleets and field operations: GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring and business intelligence. We are now building GoZen Intelligence, an AI-powered fleet intelligence platform that turns operational data into prioritized insights and actions.

About the role

You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs and data. You find the root cause, explain it clearly to customers and help make sure it does not happen again. This role replaces guessing with evidence.

What you will do

Turn vague customer reports into specific, testable technical questions.
Investigate with logs, APIs, dashboards, SQL queries, configuration and event history.
Reproduce issues, compare working and failing cases, and prove the root cause.
Keep customers informed: what we know, what we don't know yet, and when the next update comes.
Escalate to engineering with evidence packs they can act on immediately.
Spot when one ticket is a pattern, and drive recurring issues to a permanent fix.
Build reusable diagnostic queries, scripts, runbooks and knowledge articles.
Use AI to investigate faster, and verify its output against real data.

What we are looking for

3+ years in technical support, application support, customer engineering, QA, implementation or field service.
Real examples of diagnosing problems where the cause was not obvious.
Working knowledge of several of: REST APIs, logs, SQL or MongoDB, networking, SaaS, scripting (Python, PowerShell or Bash), IoT devices.
Comfort with Postman, query tools and spreadsheets.
Clear, calm communication with technical and non-technical people.
Hands-on AI use for technical work, with the judgment to check the results.
Legally entitled to work in Canada.
Telematics, GPS, cellular or vehicle-electrical experience is an asset, not a requirement.

Compensation (CAD, annual base, tentative)

3–5 years: $65,000 – $82,000
6–8 years: $78,000 – $98,000
9–11 years: $92,000 – $115,000

These ranges are tentative and will be finalized as we move through the hiring process, based on the level we hire for, assessed skills and internal equity.

Hiring process

Application → AI-assisted interview → Technical investigation case → Hiring manager → Final conversation

Use of AI in our hiring process. We use AI tools to help screen, assess and select applicants, and our first interview is conducted by an AI interviewer. People review every application and interview, and people make every hiring decision. If you would rather speak with a person, tell us and we will arrange it. This will not affect your application. AI tools are welcome in the investigation case; we will ask how you used them and how you checked the output.

Diversity and inclusion. ZenduIT / GoFleet is an equal opportunity employer. We welcome applicants of every background, identity, age and ability, and we assess what you can do, not where you did it. Canadian work experience is not required.

Accommodation. Accommodations are available at every stage of recruitment, in line with the Ontario Human Rights Code and the AODA. Tell us what you need when you apply or at any point in the process. We keep this information confidential and use it only to arrange your accommodation.

Vacancy and response. This posting is for an existing vacancy. We will tell every interviewed candidate the outcome within 45 days of their last interview.

Apply About employer

More about this job

Responsibilities

Investigate customer-reported technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, and data, using evidence to reproduce problems and establish root causes. Communicate findings and updates to customers, provide actionable evidence to engineering, address recurring issues, and create reusable diagnostic tools and documentation.

Requirements

Candidates need at least 3 years of experience in technical support, application support, customer engineering, QA, implementation, or field service, with examples of diagnosing non-obvious problems. They should have working knowledge of several relevant technical areas and tools, communicate clearly with technical and non-technical audiences, use AI thoughtfully, and be legally entitled to work in Canada.

Skills

Technical Troubleshooting
Root Cause Analysis
REST APIs
Log Analysis
SQL
MongoDB
Networking
SaaS
Python
PowerShell
Bash
IoT Devices
Postman
Customer Communication
AI-Assisted Investigation
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Technical Support
Application Support
Root Cause Analysis
REST APIs
Logs
SQL
MongoDB
Networking
SaaS
Python
PowerShell
Bash
IoT
Postman
Spreadsheets
GPS Tracking
Telematics
Cellular Networks
Vehicle Electrical Systems
Fleet Intelligence
AI
Dash Cameras
Maintenance
Compliance
Asset Monitoring
Business Intelligence
Runbooks
Diagnostic Queries
Technical Investigation

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