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Added 10 mins ago
NH
Maintenance Manager
Novara Human Capital Solutions
Canmore, AB
- Full-time
The Maintenance Manager is a working manager role responsible for the upkeep, operation, and ongoing maintenance of all buildings, infrastructure systems, and outdoor spaces at one of…
Added 10 mins ago
A
Gestionnaire Outillage - Tooling Project Manager
Actalent
Montreal, QC
- $38 to $60 CAD / hour
- Contract
Job Title: Tooling Project Manager Job Description
Added 10 mins ago
A
Gestionnaire Outillage - Tooling Project Manager
Actalent
Longueuil, QC
- $38 to $60 CAD / hour
- Contract
Job Title: Tooling Project Manager Job Description
Added 10 mins ago
A
Gestionnaire Outillage - Tooling Project Manager
Actalent
Laval, QC
- $38 to $60 CAD / hour
- Contract
Job Title: Tooling Project Manager Job Description
Added 10 mins ago
AI
Adobe Experience Manager
Aptino, Inc.
Toronto, ON
- $70 to $75 CAD / hour
- Contract
We are looking for a hands-on Adobe Experience Manager (AEM) Engineer to join an enterprise digital experience platform initiative. The ideal candidate will have strong AEM development…
Added 10 mins ago
EG
Supervisor (Weekend Shift)
ESCO Group LLC
Port Hope, ON
- Part-time
Works with manager and team leader(s) to ensure departmental initiatives are properly deployed, implemented and sustained, establishing systematic troubleshooting and diagnosis techniques.
Added 11 mins ago
D
Manager, ESG Internal Controls Assessment
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…developing the internal control program for ESG disclosure. As Manager, ESG Internal Controls Assessment, you help establish and develop the ESG internal control framework together with…
Added 11 mins ago
Case Worker - HART Hub - Casual/On-call - Multiple Vacancies
Durham Community Health Centre
Oshawa, ON
Added 11 mins ago
Case Worker - HART Hub - Casual/On-call - Multiple Vacancies
Durham Community Health Centre
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Added 11 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 1 Day Vacancy
Durham Community Health Centre
Whitby, ON
- Full-time
Added 11 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 1 Day Vacancy
Durham Community Health Centre
Oshawa, ON
- Full-time
Added 11 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 2 Overnight Vacancies
Durham Community Health Centre
Oshawa, ON
- Full-time
Added 11 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 2 Overnight Vacancies
Durham Community Health Centre
Whitby, ON
- Full-time
Added 11 mins ago
DC
Case Worker - HART Hub Full-time Contract - 2 Evening Vacancies
Durham Community Health Centre
Whitby, ON
- Full-time
Added 11 mins ago
DC
Case Worker - HART Hub Full-time Contract - 2 Evening Vacancies
Durham Community Health Centre
Oshawa, ON
- Full-time
Added 11 mins ago
E
Specialist II TIS Application Observability
Enbridge
Calgary, AB · Edmonton, AB · Toronto, ON
- Full-time
…infrastructure telemetry into actionable insights that improve service reliability, reduce operational noise, and accelerate incident resolution. You will partner with application,…
Added 11 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Ottawa, ON
- Full-time
Act as the representative of the project director or project manager, within DCC delegated signing authority
Added 11 mins ago
TU
HR Manager
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The Human Resources Manager is responsible for managing the day-to-day human resources operations of the Department of Family Practice and ensuring effective, consistent, and compliant HR…
Added 11 mins ago
J
Product Manager, Agentic Products
Jetson
Kitchener, ON
- Full-time
…operations - and we need a product leader for it. As a Product Manager on the Agentic Products team, your customers are Jetson's own operations teams. You'll sit with them, learn their work…
Added 11 mins ago
NC
Veterinary Assistant/Receptionist
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West Kelowna, BC
- Full-time
Initiative and reliability when completing tasks independently
Added 25 mins ago
Product Manager, Agentic Products
Jetson Home
Kitchener, ON
…operations - and we need a product leader for it. As a Product Manager on the Agentic Products team, your customers are Jetson's own operations teams. You'll sit with them, learn their work…
Added 40 mins ago
Project Manager
ERCO Worldwide
Saskatoon, SK
ERCO Worldwide is looking for a Project Manager to join our Saskatoon team! The Project Manager leads development and execution of projects to improve process safety, operations,…
Added 40 mins ago
L
Air Separation Plant Operator
Linde
Thunder Bay, ON
- Full-time
Perform basic troubleshooting, minor repairs, improvements, and preventive maintenance on process equipment to help maintain equipment reliability
Added 40 mins ago
DC
Case Worker - HART Hub - Casual/On-call - Multiple Vacancies
Durham Community Health Centre
Whitby, ON
- Internship
Added 40 mins ago
DC
Case Worker - HART Hub - Casual/On-call - Multiple Vacancies
Durham Community Health Centre
Oshawa, ON
- Internship

GoFleet

Customer Engineering & Reliability

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 28, 2027
Working hours: 40 hours/week
Posting language: English
Posted: Oct 30, 2026

Original job description

Customer Engineering & Reliability

Location: Mississauga, Ontario (hybrid) · Type: Full-time, permanent · Hours: 40 hours/week, Monday to Friday · Team: Customer Engineering

Work arrangement: Hybrid, with at least 3 days a week in our Mississauga office and up to 2 days remote. For strong candidates based outside the Greater Toronto Area, we may consider a remote arrangement.

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations run fleets and field operations: GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring and business intelligence. We are now building GoZen Intelligence, an AI-powered fleet intelligence platform that turns operational data into prioritized insights and actions.

About the role

You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs and data. You find the root cause, explain it clearly to customers and help make sure it does not happen again. This role replaces guessing with evidence.

What you will do

Turn vague customer reports into specific, testable technical questions.
Investigate with logs, APIs, dashboards, SQL queries, configuration and event history.
Reproduce issues, compare working and failing cases, and prove the root cause.
Keep customers informed: what we know, what we don't know yet, and when the next update comes.
Escalate to engineering with evidence packs they can act on immediately.
Spot when one ticket is a pattern, and drive recurring issues to a permanent fix.
Build reusable diagnostic queries, scripts, runbooks and knowledge articles.
Use AI to investigate faster, and verify its output against real data.

What we are looking for

3+ years in technical support, application support, customer engineering, QA, implementation or field service.
Real examples of diagnosing problems where the cause was not obvious.
Working knowledge of several of: REST APIs, logs, SQL or MongoDB, networking, SaaS, scripting (Python, PowerShell or Bash), IoT devices.
Comfort with Postman, query tools and spreadsheets.
Clear, calm communication with technical and non-technical people.
Hands-on AI use for technical work, with the judgment to check the results.
Legally entitled to work in Canada.
Telematics, GPS, cellular or vehicle-electrical experience is an asset, not a requirement.

Compensation (CAD, annual base, tentative)

3–5 years: $65,000 – $82,000
6–8 years: $78,000 – $98,000
9–11 years: $92,000 – $115,000

These ranges are tentative and will be finalized as we move through the hiring process, based on the level we hire for, assessed skills and internal equity.

Hiring process

Application → AI-assisted interview → Technical investigation case → Hiring manager → Final conversation

Use of AI in our hiring process. We use AI tools to help screen, assess and select applicants, and our first interview is conducted by an AI interviewer. People review every application and interview, and people make every hiring decision. If you would rather speak with a person, tell us and we will arrange it. This will not affect your application. AI tools are welcome in the investigation case; we will ask how you used them and how you checked the output.

Diversity and inclusion. ZenduIT / GoFleet is an equal opportunity employer. We welcome applicants of every background, identity, age and ability, and we assess what you can do, not where you did it. Canadian work experience is not required.

Accommodation. Accommodations are available at every stage of recruitment, in line with the Ontario Human Rights Code and the AODA. Tell us what you need when you apply or at any point in the process. We keep this information confidential and use it only to arrange your accommodation.

Vacancy and response. This posting is for an existing vacancy. We will tell every interviewed candidate the outcome within 45 days of their last interview.

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More about this job

Responsibilities

Investigate customer-reported technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, and data, using evidence to reproduce problems and establish root causes. Communicate findings and updates to customers, provide actionable evidence to engineering, address recurring issues, and create reusable diagnostic tools and documentation.

Requirements

Candidates need at least 3 years of experience in technical support, application support, customer engineering, QA, implementation, or field service, with examples of diagnosing non-obvious problems. They should have working knowledge of several relevant technical areas and tools, communicate clearly with technical and non-technical audiences, use AI thoughtfully, and be legally entitled to work in Canada.

Skills

Technical Troubleshooting
Root Cause Analysis
REST APIs
Log Analysis
SQL
MongoDB
Networking
SaaS
Python
PowerShell
Bash
IoT Devices
Postman
Customer Communication
AI-Assisted Investigation
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Technical Support
Application Support
Root Cause Analysis
REST APIs
Logs
SQL
MongoDB
Networking
SaaS
Python
PowerShell
Bash
IoT
Postman
Spreadsheets
GPS Tracking
Telematics
Cellular Networks
Vehicle Electrical Systems
Fleet Intelligence
AI
Dash Cameras
Maintenance
Compliance
Asset Monitoring
Business Intelligence
Runbooks
Diagnostic Queries
Technical Investigation

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