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Added 11 mins ago
PI
Commissioning Manager
Progesys Inc
Sudbury, ON
- Full-time
Progesys is looking for a Commissioning Supervisor - Electrical/Instrumentation/Automation to work on a mining project in Ontario. The Commissioning Supervisor will have to ensure in a…
Added 11 mins ago
TI
Demand Marketing Specialist - 12 month contract
Talencity Inc.
Toronto, ON · north york, ontaro
- Contract
Experience using and developing emails and email nurtures through Marketing Automation Platforms like Marketo
Added 11 mins ago
DI
Sr Analyst, Financial Consolidation & Reporting
Definity Insurance Company
Waterloo, ON
- Full-time
Reporting to the Manager, Regulatory Reporting, this Senior Financial Analyst (“SFA”) position is a key member of the finance team. This role provides opportunities for cross-functional…
Added 11 mins ago
R
Account Manager
REXEL
Kitchener, ON
- $65,000 to $75,000 CAD / year
- Full-time
…leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to…
Added 11 mins ago
R
Account Manager
REXEL
London, ON
- $65,000 to $75,000 CAD / year
- Full-time
…leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to…
Added 26 mins ago
CH
Personal Support Worker- Apsley
CBI Home Health
Faraday, ON · Apsley, ON
- Part-time
…documenting, and reporting any changes in their condition to your Manager/Supervisor. You may be required to perform light housekeeping tasks as indicated in client care…
Added 26 mins ago
CH
Personal Support Worker- Uxbridge/ Port Perry
CBI Home Health
Uxbridge, ON
- Part-time
…documenting, and reporting any changes in their condition to your Manager/Supervisor. You may be required to perform light housekeeping tasks as indicated in client care…
Added 26 mins ago
CH
Personal Support Worker- Havelock/ Norwood/ Douro
CBI Home Health
ON · Havelock, ON
- Part-time
…documenting, and reporting any changes in their condition to your Manager/Supervisor. You may be required to perform light housekeeping tasks as indicated in client care…
Added 26 mins ago
A
Content Marketing Manager (12 months contract)
Amilia
Montreal, QC
- Full-time
We’re looking for a Content Marketing Manager to join our team on a 12-month contract and own our content engine from strategy through execution. You'll run a high-volume webinar program,…
Added 26 mins ago
R
Enterprise Change Enablement Manager
RBC
Toronto, ON
- Full-time
Join RBC's IT Change Management team as an Enterprise Change Enablement Manager and drive the modernization of our IT change processes. You'll balance tactical template management with…
Added 40 mins ago
C
Legal Product Builder
Carta
Toronto, ON
- Full-time
…and experience, whether that's Big Law, in-house at an asset manager or PE firm, or comparable legal practice or within a legal-adjacent…
Added 40 mins ago
I
Senior Manager, Information Security & IT
illumin
Toronto, ON
- Full-time
Reporting to the CITO, we are hiring a Senior Manager, Information Security & IT to lead information security across illumin while providing leadership to our corporate IT function. As our…
Added 41 mins ago
MANAGER, FINANCE ENABLEMENT, TECHNOLOGY & TRANSFORMATION (HYBRID)
Green Shield Canada
Toronto, ON · Windsor, ON
We are seeking a strategic, technically curious, and execution-oriented Manager, Finance Enablement, Technology & Transformation to modernize how Finance works. This individual contributor…
Added 41 mins ago
GF
Fit4Less Host - Ottawa South Orleans
GoodLife Fitness
Orleans, ON · Ottawa, ON
- Part-time
Helps and educates members and guests with memberships, amenities, automation and processes.
Added 41 mins ago
GF
Fit4Less Host - St. John's Village Mall
GoodLife Fitness
St. John's, NL
- Part-time
Helps and educates members and guests with memberships, amenities, automation and processes.
Added 56 mins ago
Automation Specialist
Spartan Controls Ltd.
Edmonton, AB
We are currently recruiting for an Automation Specialist for our Control Systems Lifecycle Services Team to be based in Edmonton. In this role, you will be working within the Control…
Added 56 mins ago
Materials & Logistics (Shipper/Receiver/Materials Handler) - 1 Year Temporary
Spartan Controls Ltd.
Edmonton, AB
…(Shipper/Receiver/Materials Handler) to work in our Edmonton Automation Centre location (8403 51 Avenue NW). This position will start as a 12-month temporary contract with the possibility…
Added 1 hour ago
Lead, Technical Services
MongoDB
Toronto, ON
…growing list but currently include products such as Atlas, Cloud Manager, and Compass. Join our team and be at the forefront of innovation and creativity as we scale cloud deployments for…
Added 1 hour ago
G
Principal AI Solutions Architect, Customer Success
Genesys
AB · Toronto, ON · ON · Quebec, QC
- Full-time
…conversational AI, generative AI, agentic AI, speech technologies, and automation across Genesys…
Added 1 hour ago
Product Operations Manager
Brex
Vancouver, BC
…visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters…
Added 1 hour ago
HR
Medical Laboratory Technologist, Core Lab
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…Management RightsLabour Group: OPSEU 577Reporting Relationship: Manager, Laboratory ServicesHourly Rate: $36.84 -…
Added 1 hour ago
G
Enterprise AI Solution Manager
Gorgias
Toronto, ON
- $110,514 to $122,147 CAD / year
- Full-time
…measurable value from our platform by driving product adoption, automation maturity, and long-term operational…
Added 1 hour ago
DO
Program Manager Reporting
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
The Program Manager Reporting is responsible for leading the design, development and continuous improvement of integrated reporting, data analytics and performance intelligence across…
Added 1 hour ago
TI
Manager, Enterprise Risk Management
Teranet Inc.
Toronto, ON
- $140,400 to $152,100 CAD / year
- Full-time
…property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government, utilities, and legal…
Added 1 hour ago
PL
SCADA and Communications Specialist
PSG leadership Inc.
Ajax, ON
- Full-time
The SCADA & Communication Coordinator works independently and under the direction of the Manager, Technology and Security Operations. Provides full installation, operation, maintenance, and…

GoFleet

Customer Engineering and Reliability

Mississauga, ON, L4W 4Y6, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

Original job description

Location: Mississauga, Ontario – Hybrid (4 days/week in office)

Type: Full-time

Team: Customer Engineering

Compensation:

Fresh Graduate (0–1 year): CAD $50,000–$62,000
Early Professional (1–3 years): CAD $58,000–$70,000

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations manage fleets and field operations more effectively. Our solutions span GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring, workflow automation, and business intelligence.

We are now building GoZen Intelligence, an AI-powered fleet intelligence platform designed to turn operational data into prioritized insights, recommendations, and actions.

About the Role

We are looking for a engineer who enjoys figuring out why something isn't working, rather than simply closing a ticket.

You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, integrations, configurations, and data - identify the root cause, communicate clearly with customers, and help prevent the issue from happening again.

This role is about replacing guessing with evidence-based troubleshooting.

What You Will Do

Turn vague customer reports into specific, testable technical questions.
Investigate using logs, APIs, dashboards, SQL/data queries, configuration and event history.
Reproduce issues, test hypotheses, and identify root causes.
Compare working vs. failing systems to find meaningful differences.
Communicate clearly with customers about what we know, what we don't know, and what happens next.
Escalate issues to engineering with clear evidence, reproduction steps, and findings.
Identify recurring problems and help drive permanent fixes.
Create reusable diagnostic tools, queries, scripts, checklists, and documentation.
Use AI to investigate faster while verifying its output against real evidence.

What You May Investigate

Vehicles or devices that stop reporting.
API, authentication, webhook, or integration issues.
Missing, delayed, duplicated, or inconsistent data.
Firmware or configuration problems.
Recurring issues that have been fixed repeatedly but never truly resolved.

What We're Looking For

We value curiosity, critical thinking, ownership, and problem-solving over job titles or years of experience.

You should have:

Experience in technical support, application support, customer engineering, QA, implementation, systems, field service, or similar hands-on troubleshooting.
Experience diagnosing technical problems where the cause was not immediately obvious.
A methodical approach to separating symptoms, evidence, and root cause.
Working knowledge of areas such as REST APIs, logs, SQL/MongoDB, networking, SaaS applications, scripting, or IoT/devices.
Comfort with tools such as Postman, query tools, spreadsheets, or scripting environments.
Strong communication skills with both technical and non-technical users.
Practical experience using AI tools for technical work, with the judgment to verify the results.

Telematics, GPS, cellular, or vehicle-electrical experience is a plus, but not required.

Why Join Us?

Work where software, devices, vehicles, networks, and data come together.
Solve technically interesting real-world customer problems.
Have your investigations directly influence product and engineering improvements.
Build broad systems knowledge rather than following a scripted support process.
Develop toward Customer Engineering, Solutions Engineering, Implementation, Product, or Forward-Deployed roles.

Hiring Process

Application → AI-assisted interview → Technical investigation case → Hiring Manager → Final conversation

The practical investigation includes realistic technical/log data, and AI tools are welcome. We ask candidates to explain how they used AI and how they verified the output.

ZenduIT / GoFleet is an equal opportunity employer and welcomes applicants from all backgrounds. Accommodations are available throughout the hiring process.

Don't stop at the first answer. Find the evidence. Find the root cause. Fix the problem.

Apply now and show us how you troubleshoot.

Apply About employer

More about this job

Responsibilities

Investigate and resolve complex technical issues across IoT devices, SaaS platforms, and integrations by identifying root causes. Communicate findings clearly to customers and collaborate with engineering to implement permanent solutions.

Requirements

Requires hands-on experience in technical support, QA, or systems troubleshooting with a methodical approach to problem-solving. Proficiency in SQL, APIs, and scripting is essential, along with strong communication skills and the ability to verify AI-generated outputs.

Skills

Technical support
Troubleshooting
Root cause analysis
REST APIs
SQL
MongoDB
Networking
SaaS
Scripting
IoT
Postman
Data analysis
Communication
AI tools
Telematics
GPS

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Reliability
IoT
SaaS
API
SQL
MongoDB
Telematics
GPS
Firmware
Data analysis
Troubleshooting
Root cause analysis
Postman
AI
Automation
Networking
Dash cameras
Compliance
Asset monitoring
Business intelligence
Technical support
Systems engineering
Field service
Scripting
Log analysis
Webhooks
Authentication
Evidence-based troubleshooting
Product engineering

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