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Department Supervisor Full-Time - 7265 Saskatoon South
The Home Depot Canada
Saskatoon, SK
- Full-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 5 mins ago
Assurance - Intermediate Associate
Segal GCSE LLP
Toronto, ON
Raise issues identified with manager or engagement partner while coming up with potential solutions
Added 35 mins ago
Hiring Event October 15, The Shops at Piccadilly
Bell
Salmon Arm, BC
Come and meet a manager for an on-site interview.
Added 35 mins ago
Hiring Event October 15, Weyburn Railway Ave
Bell
Weyburn, SK
Come and meet a manager for an on-site interview.
Added 35 mins ago
Hiring Event October 15, Orchard Park Mall
Bell
Kelowna, BC
Come and meet a manager for an on-site interview.
Added 35 mins ago
Hiring Event October 15, CF Polo Park North 1
Bell
Winnipeg, MB
…more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every…
Added 35 mins ago
Hiring Event October 15, Midtown Plaza
Bell
Saskatoon, SK
Come and meet a manager for an on-site interview.
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Hiring Event October 15, 1133 Main Street
Bell
Smithers, BC
Come and meet a manager for an on-site interview.
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Hiring Event October 15, Parkland Mall
Bell
Yorkton, SK
Come and meet a manager for an on-site interview.
Added 50 mins ago
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District Chef - O&B
Oliver & Bonacini
Toronto, ON
- $100,000 to $125,000 CAD / year
- Full-time
…is now recognized as one of Canada’s leading restaurant and event groups. With locations in Toronto, Montreal, Saskatoon, Calgary, Edmonton and beyond, O&B’s diverse portfolio currently…
Added 50 mins ago
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Senior Manager, Content Development and Production (French Services) (On Site)
CBC/Radio-Canada
Sherbrooke, QC · Trois-Rivières, QC
- Full-time
Radio-Canada’s multimedia station in Sherbrooke is seeking a Senior Manager, Content Development and Production. Reporting to and working collaboratively with regional leadership, you will…
Added 1 hour ago
UO
Information & Outreach Coordinator
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Manager, Administrative Services with functional supervision to the Marketing & Communications Partner (MarCom Partner), the Information & Outreach Coordinator works within…
Added 1 hour ago
B
Workplace Ambassador II
BGIS
Laval, QC
- Full-time
…delivering workplace services including hospitality, reception, event space coordination, and space occupancy. In this role, you will be empowered to make decisions that are aligned with…
Added 1 hour ago
CE
Senior Data & IT Business Office Advisor
Cenovus Energy
Calgary, AB
- Full-time
…D&IT initiatives and G&A costs. Reporting to the Acting Senior Manager - D&IT Business Office and Process Governance, the role is an individual contributor position that leads through…
Added 1 hour ago
CF
Team Lead, Education
Clean Foundation
Dartmouth, NS
- Contract
…unceded territory of the Mi’kmaq, Clean delivers practical solutions to address complex environmental challenges. As a trusted partner to governments, non-profits and community…
Added 1 hour ago
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Manager, Inside Sales - Enterprise
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions, the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion…
Added 1 hour ago
D
Manager, Indigenous Employment
Dexterra
Thunder Bay, ON
- $80,000 to $100,000 CAD / year
- Full-time
Dexterra Group (TSX: DXT) is a leading provider of support services and infrastructure support solutions across Canada and the United States. Through our diverse businesses, we deliver…
Added 1 hour ago
Application & Infrastructure Analyst III /Team Lead - Mission Critical Development
City of Edmonton
AB
…the Mission Critical Development Team Lead. Reporting to the Manager, Mission Critical Applications, this position provides technical leadership and coordination for the development,…
Added 2 hours ago
CE
Senior Data & IT Business Office Advisor
Cenovus Energy
Calgary, AB
- Full-time
…D&IT initiatives and G&A costs. Reporting to the Acting Senior Manager - D&IT Business Office and Process Governance, the role is an individual contributor position that leads through…
Added 2 hours ago
W
Sr Manager, Event Production & Creative Operations
Wynford
Toronto, ON
- Full-time
Reporting to the Executive Creative Director, the Senior Manager, Event Production & Creative Operations helps lead the day-to-day planning, coordination, and delivery of creative and…
Added 2 hours ago
CF
Team Lead, Education
Clean Foundation
Dartmouth, NS
- Contract
…unceded territory of the Mi’kmaq, Clean delivers practical solutions to address complex environmental challenges. As a trusted partner to governments, non-profits and community…
Added 2 hours ago
Director, Engineering
Scotiabank
Toronto, ON
The director will work across technology engineering, operations, product, and compliance teams to define strategy, manager execution, and lead the change from legacy systems to our…
Added 2 hours ago
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Customer Engineering and Reliability
GoFleet
Mississauga, ON
- Full-time
ZenduIT and GoFleet build technology that helps organizations manage fleets and field operations more effectively. Our solutions span GPS tracking, driver safety, AI dash cameras,…
Added 2 hours ago
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Commis de l'hospitalité / Hospitality Clerk
Ricoh
Montreal, QC
- Full-time
…services. Sets up and breaks down conference rooms according to event orders as well as maintains cleanliness standards for kitchens, equipment and meeting rooms. Assembles and arranges…
Added 2 hours ago
R
Responsable restauration / Catering Lead
Ricoh
Montreal, QC
- Full-time
�· Work with Event Specialists to ensure exceptional service for all on site Client Service Events

GoFleet

Customer Engineering and Reliability

Mississauga, ON, L4W 4Y6, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

Original job description

Location: Mississauga, Ontario – Hybrid (4 days/week in office)

Type: Full-time

Team: Customer Engineering

Compensation:

Fresh Graduate (0–1 year): CAD $50,000–$62,000
Early Professional (1–3 years): CAD $58,000–$70,000

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations manage fleets and field operations more effectively. Our solutions span GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring, workflow automation, and business intelligence.

We are now building GoZen Intelligence, an AI-powered fleet intelligence platform designed to turn operational data into prioritized insights, recommendations, and actions.

About the Role

We are looking for a engineer who enjoys figuring out why something isn't working, rather than simply closing a ticket.

You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, integrations, configurations, and data - identify the root cause, communicate clearly with customers, and help prevent the issue from happening again.

This role is about replacing guessing with evidence-based troubleshooting.

What You Will Do

Turn vague customer reports into specific, testable technical questions.
Investigate using logs, APIs, dashboards, SQL/data queries, configuration and event history.
Reproduce issues, test hypotheses, and identify root causes.
Compare working vs. failing systems to find meaningful differences.
Communicate clearly with customers about what we know, what we don't know, and what happens next.
Escalate issues to engineering with clear evidence, reproduction steps, and findings.
Identify recurring problems and help drive permanent fixes.
Create reusable diagnostic tools, queries, scripts, checklists, and documentation.
Use AI to investigate faster while verifying its output against real evidence.

What You May Investigate

Vehicles or devices that stop reporting.
API, authentication, webhook, or integration issues.
Missing, delayed, duplicated, or inconsistent data.
Firmware or configuration problems.
Recurring issues that have been fixed repeatedly but never truly resolved.

What We're Looking For

We value curiosity, critical thinking, ownership, and problem-solving over job titles or years of experience.

You should have:

Experience in technical support, application support, customer engineering, QA, implementation, systems, field service, or similar hands-on troubleshooting.
Experience diagnosing technical problems where the cause was not immediately obvious.
A methodical approach to separating symptoms, evidence, and root cause.
Working knowledge of areas such as REST APIs, logs, SQL/MongoDB, networking, SaaS applications, scripting, or IoT/devices.
Comfort with tools such as Postman, query tools, spreadsheets, or scripting environments.
Strong communication skills with both technical and non-technical users.
Practical experience using AI tools for technical work, with the judgment to verify the results.

Telematics, GPS, cellular, or vehicle-electrical experience is a plus, but not required.

Why Join Us?

Work where software, devices, vehicles, networks, and data come together.
Solve technically interesting real-world customer problems.
Have your investigations directly influence product and engineering improvements.
Build broad systems knowledge rather than following a scripted support process.
Develop toward Customer Engineering, Solutions Engineering, Implementation, Product, or Forward-Deployed roles.

Hiring Process

Application → AI-assisted interview → Technical investigation case → Hiring Manager → Final conversation

The practical investigation includes realistic technical/log data, and AI tools are welcome. We ask candidates to explain how they used AI and how they verified the output.

ZenduIT / GoFleet is an equal opportunity employer and welcomes applicants from all backgrounds. Accommodations are available throughout the hiring process.

Don't stop at the first answer. Find the evidence. Find the root cause. Fix the problem.

Apply now and show us how you troubleshoot.

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More about this job

Responsibilities

Investigate and resolve complex technical issues across IoT devices, SaaS platforms, and integrations by identifying root causes. Communicate findings clearly to customers and collaborate with engineering to implement permanent solutions.

Requirements

Requires hands-on experience in technical support, QA, or systems troubleshooting with a methodical approach to problem-solving. Proficiency in SQL, APIs, and scripting is essential, along with strong communication skills and the ability to verify AI-generated outputs.

Skills

Technical support
Troubleshooting
Root cause analysis
REST APIs
SQL
MongoDB
Networking
SaaS
Scripting
IoT
Postman
Data analysis
Communication
AI tools
Telematics
GPS

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Reliability
IoT
SaaS
API
SQL
MongoDB
Telematics
GPS
Firmware
Data analysis
Troubleshooting
Root cause analysis
Postman
AI
Automation
Networking
Dash cameras
Compliance
Asset monitoring
Business intelligence
Technical support
Systems engineering
Field service
Scripting
Log analysis
Webhooks
Authentication
Evidence-based troubleshooting
Product engineering

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